Support Engineer
vor 4 Wochen
We are seeking a highly motivated and skilled Support Engineer to join our team at Porsche Informatik. As a Support Engineer, you will be responsible for providing top-notch technical support to our customers, ensuring their applications run smoothly and efficiently.
Key Responsibilities:- Analyze and resolve IT-related issues for our customers
- Collaborate with software development teams to identify and fix program errors
- Identify and troubleshoot system problems
- Document frequently asked questions in solution databases
- Work closely with internal teams across the Porsche Holding Konzern
- Participate in our team's internal on-call rotation
- Completed vocational training with a maturity certificate (AHS, HAK, HTL), IT training, or IT-related education
- Passion for IT and a desire to specialize in application support
- Enjoy interacting with customers and working with people
- Excellent communication skills
- Attention to detail and strong organizational skills
- Ability to work as part of a team and maintain high quality standards
- Basic knowledge of SQL is an asset
- Proficiency in German and English
- A secure job in a forward-thinking company
- International career opportunities and tailored training programs
- Flexible work arrangements and home office models
- A competitive annual gross salary starting at €33,544
- Additional benefits, including discounts on vehicle purchases, financing, service, and mobility options, as well as a climate ticket allowance, corporate benefits platform, pension plan, on-site kindergarten, cafeteria, health initiatives, and sports programs (benefits may vary by location)
At Porsche Informatik, we are committed to creating a work environment that is inclusive, diverse, and supportive of our employees' growth and well-being. If you are passionate about IT and customer support, and are looking for a challenging and rewarding role, we encourage you to apply.
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