Functional Consultant

vor 1 Monat


Wien, Wien, Österreich RBI Vollzeit

About the Role

We are seeking a skilled Functional Consultant with specialized experience in Salesforce Financial Services Cloud and Salesforce Marketing Cloud to join our Retail Risk Tribe.

Your Responsibilities

  • Work with Collections experts in RBI Network Banks to gather and analyze Collections requirements and provide expert advice and guidance on best practices for implementing Salesforce Financial Services Cloud.
  • Develop and document functional specifications for Salesforce Financial Services Cloud implementations.
  • Configure Salesforce Financial Services Cloud to meet the requirements, including customizations and integrations with other systems.
  • Actively participate in product enhancement and continuous development initiatives.

Your Skills and Experience

  • Practical knowledge and hands-on experience with Salesforce Sales Cloud, Salesforce Financial Services Cloud, and Salesforce Service Cloud (Marketing Cloud experience is a plus).
  • Prior experience in the financial services industry, specifically in banking, Retail Risk, or Debt Collections.
  • In-depth understanding of Salesforce's suite of products and services, including Service Cloud, Marketing Cloud, Sales Cloud, and Community Cloud.
  • Strong communication skills to effectively explain complex technical concepts to both technical and non-technical stakeholders.
  • Familiarity with agile methodologies, demonstrating an agile mindset in the execution of work tasks.

What We Offer

  • Flexible working hours and extensive hybrid working possibilities.
  • Meaningful career options for personal and professional development.
  • Learning opportunities as part of our DNA and culture.
  • Easy moving with work permit support.
  • Easy commuting with a free public transport pass.
  • A healthy and heavily subsidized canteen.
  • Attractive sports and cultural offers.
  • Discounts and vouchers from our staff council.
  • A free salary account and credit card (optional).
  • Family-friendly benefits, including family allowances, gender-neutral parental leave, and bilingual company kindergarten.
  • A competitive salary starting at EUR 60,000 gross p.a., including overtime (market-compliant overpayment is provided depending on experience and qualification).

About RBI

We are a leading bank in Central and Eastern Europe, serving over 17 million customers in Austria and 12 other CEE countries. Our talented people are essential components of our success, and we are committed to creating a working environment where everyone can thrive. Our shared mission is to provide a superior customer experience by tackling new issues such as digitalization and changing needs.



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