IT Infrastructure Specialist
vor 7 Stunden
We are seeking an experienced IT Infrastructure Specialist to join our team at NetCologne IT Services GmbH. As a key member of our infrastructure team, you will be responsible for ensuring the smooth operation of our clients' IT systems.
Key Responsibilities:
- Provide on-site support and maintenance services for schools and businesses
- Analyze and troubleshoot technical issues, creating detailed incident reports as necessary
- Install, configure, and maintain IT infrastructure at client sites
- Perform administrative tasks, including documentation and knowledge database management
- Train IT contact personnel and provide guidance on best practices
- Contribute to the development of digital products for clients
Requirements:
- Prior experience in IT-related fields or vocational training is essential
- Proficiency in common PC operating systems within the MS Windows environment is required
- Experience with printer and IT peripheral support, as well as network administration, is highly desirable
- Familiarity with ticketing systems is beneficial
- Strong problem-solving skills, with the ability to work independently and collaboratively
- Excellent technical understanding, with a focus on service and solution-oriented approaches
Benefits:
- A competitive salary of approximately $60,000 per year, commensurate with experience
- The opportunity to work in a dynamic, growth-oriented company with flat hierarchies and open communication
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