Aktuelle Jobs im Zusammenhang mit Senior Customer Success Engineer - Linz, Oberösterreich - Dynatrace
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Senior Customer Success Engineer
vor 1 Monat
Linz, Oberösterreich, Österreich Dynatrace VollzeitUnlock Your Potential as a Senior Customer Success EngineerAt Dynatrace, we're seeking a highly skilled Senior Customer Success Engineer to join our team. As a key member of our customer success organization, you will be responsible for delivering exceptional customer experiences, driving customer adoption, and ensuring our customers achieve their desired...
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Senior Customer Success Engineer
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Senior Customer Success Engineer
vor 1 Tag
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Senior Customer Success Engineer
vor 1 Monat
Linz, Oberösterreich, Österreich Dynatrace Austria GmbH VollzeitAbout the RoleWe are seeking a highly skilled Senior Customer Success Engineer to join our team at Dynatrace Austria GmbH. As a key member of our customer success organization, you will be responsible for ensuring our customers achieve their desired outcomes through the effective use of our products.Key ResponsibilitiesTriage, diagnose, and provide solutions...
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Senior C++ Software Engineer
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Senior Customer Success Engineer
vor 2 Monaten
About the Role
We are seeking a highly skilled and experienced Senior Customer Success Engineer to join our team at Dynatrace. As a key member of our customer success organization, you will be responsible for ensuring our customers achieve their desired outcomes and maximize the value of our solutions.
Key Responsibilities
- Develop and execute customized success plans to meet the unique needs of our customers
- Provide expert-level technical guidance and support to customers, including troubleshooting and resolving complex issues
- Collaborate with cross-functional teams, including sales, marketing, and product, to drive customer adoption and growth
- Conduct regular business reviews with customers to assess their progress and provide recommendations for improvement
- Stay up-to-date with the latest industry trends and technologies to ensure our customers are equipped with the knowledge and skills needed to succeed
Requirements
- 4+ years of experience in a customer-facing role, preferably in a technical or sales capacity
- Proven track record of delivering exceptional customer service and driving customer success
- Strong technical skills, including experience with cloud-based technologies and software development
- Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and stakeholders at all levels
- Ability to work in a fast-paced environment and prioritize multiple tasks and projects simultaneously
What We Offer
- A competitive salary and benefits package
- Opportunities for professional growth and development, including training and certification programs
- A dynamic and supportive work environment, with a team of experienced professionals who are passionate about customer success
- The chance to work with a leading provider of unified observability and security solutions, with a global customer base and a strong reputation for innovation and excellence
