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Retail Product Owner (f/m/x) - Credit Card Division

The Card Issuing department operates within the Retail Payment & Daily Banking sector, focusing on the credit card services offered in the Austrian market. We cater to a substantial base of private customers and have recently expanded our offerings to include a business product tailored for corporate clients. Our commitment to investing in our workforce, products, and technology is unwavering as we aim to enhance the Austrian payment landscape.

As a Retail Product Owner, you will assume responsibility for a specific product segment (either private customers or corporate clients) within the Card Issuing team, with the goal of fostering sustained business growth through the enhancement of customer experiences.

Your responsibilities include:
  • Overseeing product management for a designated segment (private individuals or legal entities)
  • Driving ongoing product enhancements based on metrics and user feedback to ensure sustainable growth
  • Serving as the primary representative and point of contact for your product within the Card Issuing team, the RBI AT credit card tribe (agile structure), and expert groups within Raiffeisen Sektor AT
  • Formulating and executing a comprehensive strategic plan while maintaining the Card Issuing product roadmap
  • Identifying and leveraging emerging business trends and opportunities aligned with the RBI Retail strategy
  • Enhancing user experience and expanding customer self-service options by utilizing capabilities within the RBI group
  • Regularly monitoring and assessing product and business performance to ensure sustainable development and implementing corrective actions as necessary
Your qualifications:
  • Minimum of 5 years of experience in the credit card sector as a Product Manager or Product Owner
  • Proven track record of successful project and product deliveries; substantial experience in agile environments
  • Strong product management skills, particularly in agile settings
  • In-depth knowledge of the credit card industry and card-based financial solutions
  • Comprehensive understanding of the credit card issuing value chain and associated processes
  • Familiarity with relevant card and banking regulations, compliance policies, and laws
  • Excellent communication and persuasion skills for engaging with internal and external stakeholders, including senior management
  • Fluency in both German and English is essential for this role
What we offer:
  • Work-Life Balance: Flexible working hours with no core time and extensive hybrid working options
  • Relocation Support: Assistance with moving and work permit processes
  • Modern Tools: Access to state-of-the-art equipment and technologies
  • International Environment: Work within multicultural teams, with English as the primary language
  • Continuous Learning: Emphasis on agile working and professional development
  • Employee Benefits: Subsidized canteen, discounts, and vouchers from the staff council
  • Additional Perks: Free public transport pass, salary account, credit card, reduced gym memberships, and more
  • Competitive Salary: Starting at EUR 80,000 gross per annum (based on full-time employment) with potential for overtime based on qualifications and experience

For further information regarding our application process, please refer to our website or consult our FAQ.

Your contact:
Johannes Stadler
Talent Acquisition Team

At Raiffeisen Bank International, we take pride in serving over 17 million customers across Austria and 12 other CEE countries. Our success is driven by our talented workforce. From your first day at RBI, you will experience our dedication to fostering a work environment where everyone can thrive. Diversity and inclusion are integral to our vision and mission, reflected in our core values: collaboration, proactivity, learning, and responsibility. Our collective mission is to deliver exceptional customer experiences while addressing challenges such as digitalization and evolving needs.

Your benefits at a glance:

Become part of a team that prioritizes your well-being and professional growth, offering a variety of benefits to support your success.