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Senior Jira System Administrator

vor 2 Monaten


Graz, Steiermark, Österreich Dynatrace Austria GmbH Vollzeit

About the Role

We are seeking a highly skilled Jira System Administrator to join our team at Dynatrace Austria GmbH. As a key member of our organization, you will be responsible for ensuring the smooth operation of our Jira instance, providing expert-level support to our development teams, and driving process improvements to enhance our agile framework.

Key Responsibilities

  • Collaborate with stakeholders to understand business needs and design solutions to meet those needs using Jira and Confluence.
  • Develop and maintain Jira workflows, custom fields, and automation scripts to streamline processes and improve efficiency.
  • Provide exceptional customer support to development teams, addressing Jira-related issues and concerns.
  • Take ownership of Jira instance maintenance, ensuring timely updates, backups, and security patches.
  • Work closely with the Atlassian team to resolve complex issues and stay up-to-date with the latest product features.
  • Develop and maintain documentation to ensure knowledge sharing and onboarding of new team members.

Requirements

  • 5+ years of experience in Jira administration, with a strong focus on system administration and technical support.
  • Excellent understanding of Jira workflows, custom fields, and automation scripts.
  • Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
  • Experience with Atlassian tools, including Confluence and Bitbucket.
  • Strong problem-solving skills, with the ability to troubleshoot complex Jira-related issues.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development, with a focus on Jira administration and technical support.
  • A dynamic and collaborative work environment, with a strong focus on teamwork and knowledge sharing.
  • Access to the latest Atlassian tools and technologies.

About Dynatrace Austria GmbH

Dynatrace Austria GmbH is a leading provider of software intelligence solutions, helping organizations to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. We are a global company with a strong presence in Europe, and we are committed to providing our employees with a dynamic and supportive work environment.