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Business Operations Analyst for Transaction Classification and Analysis

vor 2 Monaten


Wien, Wien, Österreich Erste Group Bank Vollzeit
About the Role

We are seeking a highly skilled Business Operations Analyst to join our Customer Intelligence and Analytics department at Erste Group Bank. As a key member of our team, you will play a crucial role in processing customer information to provide optimal services and develop sustainable business relationships.

Key Responsibilities
  • Link between banking and IT experts to drive transaction classification projects forward
  • Collaborate with internal and external stakeholders in Austria and other countries to achieve business objectives
  • Act as the primary contact person for business requirements and specifications
  • Develop and maintain classification models to improve quality and accuracy
  • Work closely with the central business hub to ensure seamless project execution
Requirements
  • 3+ years of experience in business analysis and requirements engineering in an agile development environment
  • Strong analytical and strategic thinking skills with a deep understanding of business objectives and technology
  • Excellent German language skills, with additional proficiency in English
  • Programming skills in SQL, Python, or SAS are a plus
  • Experience in banking data analysis, particularly transactional data, is highly valued
What We Offer
  • A competitive salary of EUR 43,554.00 gross per year, as per the collective agreement
  • The opportunity to work independently in an agile environment and enjoy the benefits of Erste Group Bank
  • A flexible work arrangement that allows you to divide your hours between working from home and the office
  • A diverse and inclusive work environment that values equal opportunities for all employees