Logistics Operations Manager
vor 1 Woche
A successful Logistics Operations Manager - Delivery Experience Specialist will play a crucial role in maximizing the performance of our delivery operations and driving excellence in customer experience.
Company Overview:Amazon Europe Core is a leading logistics provider, dedicated to delivering exceptional customer experiences through innovative solutions and best-in-class processes.
We are committed to creating a sustainable business environment that benefits both our customers and the communities we serve.
Responsibilities:- Lead the development and implementation of regional safety metrics, ensuring a safe working environment for our teams.
- Drive performance improvement across the region, providing regular visibility into key performance indicators and developing plans to achieve green status.
- Develop and deliver Regional Work Business Requirements (WBR) for on-road performance, aligning with DSP scorecard and operational goals.
- Leverage data-driven insights to identify opportunities for improvement and implement initiatives to enhance DA ratios, rostering performance, nursery compliance, and DNR.
- Create sustainable business practices that foster a 'win-win' culture between operations and DSPs, ensuring best-in-class DA experience at site level.
- Cultivate strong relationships with internal stakeholders, including OTR Safety and Site Operations, to drive regional success.
- Possess a degree qualification or equivalent, with direct management experience in logistics, manufacturing, engineering, production, or distribution.
- Demonstrate expertise in planning, performance metrics, and process improvement.
- Strong analytical capabilities, with a track record of using data to drive operational problem-solving.
- Direct management experience working in Amazon Logistics.
- Experience in managing projects and/or programs.
- Excellent communication skills, including local language and English, written and verbal.
The estimated annual salary for this position is €80,000 - €110,000, depending on experience and qualifications.
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