Logistics Operations Manager

vor 1 Woche

Wien, Wien, Österreich Amazon Europe Core Vollzeit
Job Description:

A successful Logistics Operations Manager - Delivery Experience Specialist will play a crucial role in maximizing the performance of our delivery operations and driving excellence in customer experience.

Company Overview:

Amazon Europe Core is a leading logistics provider, dedicated to delivering exceptional customer experiences through innovative solutions and best-in-class processes.

We are committed to creating a sustainable business environment that benefits both our customers and the communities we serve.

Responsibilities:
  • Lead the development and implementation of regional safety metrics, ensuring a safe working environment for our teams.
  • Drive performance improvement across the region, providing regular visibility into key performance indicators and developing plans to achieve green status.
  • Develop and deliver Regional Work Business Requirements (WBR) for on-road performance, aligning with DSP scorecard and operational goals.
  • Leverage data-driven insights to identify opportunities for improvement and implement initiatives to enhance DA ratios, rostering performance, nursery compliance, and DNR.
  • Create sustainable business practices that foster a 'win-win' culture between operations and DSPs, ensuring best-in-class DA experience at site level.
  • Cultivate strong relationships with internal stakeholders, including OTR Safety and Site Operations, to drive regional success.
Requirements:
  • Possess a degree qualification or equivalent, with direct management experience in logistics, manufacturing, engineering, production, or distribution.
  • Demonstrate expertise in planning, performance metrics, and process improvement.
  • Strong analytical capabilities, with a track record of using data to drive operational problem-solving.
Preferred Qualifications:
  • Direct management experience working in Amazon Logistics.
  • Experience in managing projects and/or programs.
  • Excellent communication skills, including local language and English, written and verbal.
Compensation:

The estimated annual salary for this position is €80,000 - €110,000, depending on experience and qualifications.

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