Enrollment Assistant

BruntWork | Full time: 35 paid hours per week or more
Work Timezone - Must be a City eg London, Sydney Work Schedule - Fixed Schedule Job Type - Full time: 35 paid hours per week or more Date Opened - 10/28/2024 Remote Job Industry - Other Job DescriptionThis is a remote position.
Responsibilities:Contact and follow up with incoming inquiries promptlyConduct effective sales calls to convert leads into trial participantsGuide potential students through the enrollment process for classes or programsBook and manage trial class schedules for prospective studentsPerform fact-finding to address client questions and concernsFollow up with trial participants to secure full enrollmentUtilize monday.com for managing customer relationships and sales processesMaintain clear and professional communication via phone and emailAchieve sales targets and conversion goalsRequirements:Strong background in sales with proven track record of closing dealsExcellent verbal communication skills with fluent English proficiencyExperience in phone-based sales or customer serviceAbility to work full-time, Monday through Friday, 8:30 AM to 5:00 PMProficiency in using CRM systems, preferably monday.comStrong listening skills and ability to tailor sales approach to individual needsResilience and thick-skinned attitude to handle objections and rejectionsBasic understanding of dance or performing arts is a plusScope:Manage the full sales cycle from initial inquiry to successful enrollmentCollaborate with the accounts team to ensure smooth transition of new enrollmentsContribute to the optimization of the sales process and customer experienceProvide feedback on lead quality and customer preferences to inform marketing strategiesMaintain up-to-date knowledge of all dance programs and class offeringsSchedule:Monday to Friday 9:00 AM to 6:00 PM Sydney time (7 AM - 4 PM PHT) with 1 hour unpaid lunch break.
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