Professional Services Consultant
Vor 5 Tagen
Automation Strategic Technical Account Manager Role Overview: As a Technical Account Manager, you will sit at the nexus between the Customer Success Manager, the Account Executive, Professional Consultants, and Support.
Whether it is helping understand the customer environments and potential technical landmines or supporting one of our native integrations, you are fundamental to helping customers realize and optimize our Automation Product Suite capabilities.
You are an extraordinary partner – to sales, to product, to your customers.
You play the part of consultant, technical guru, product specialist, and teacher, with a committed dedication to exceptional customer service.
You build strong, significant, and compassionate relationships to internal and external partners, no matter their level.
You've got technical chops. You demonstrate a knowledge of IT monitoring tools or IT Operations.
You run the technical discovery process and are capable of handling questions in an RFP, RFI and security questionnaires.
You help customers design integrations to provide seamless implementation with their current technology stack.
You are an excellent and compelling communicator. You can break down complex technical concepts and explain them clearly to partners from business and technical backgrounds, from a DevOps engineer up to a C Level Executive.
You have experience supporting SaaS and on-prem customer managed products; you can articulate the business value of our solution.
You are excellent at multitasking, are self-driven, and can work both independently and with a cross-functional team.
You have project management skills and account management experience.
You come up to speed quickly, love to learn, have a strong working style and impeccable attention to detail.
How You Impact Our Vision: Key Responsibilities You play the part of a consultant, project manager, technical guru, product specialist, and teacher, with a committed dedication to exceptional customer experience. You build strong, significant, and compassionate relationships to internal and external partners, no matter their level. You demonstrate knowledge of IT monitoring tools and IT Operations, have supported Java applications and can do basic scripting. You will run the technical discovery process and are capable of handling questions in security questionnaires. You help customers design integrations to provide a seamless implementation with their current technology stack. You can break down complex technical concepts and explain them clearly to partners from business and technical backgrounds, from a DevOps engineer up to a C Level Executive. You have experience supporting products in both the SaaS world and on-prem. You can articulate the business value of our solution and drive the long term goals. About You: Skills and Attributes: You are an extraordinary partner – to the account/product team and to your customers. You are excellent at multitasking, are self-driven, and can work both independently and with a cross-functional team. You have project management skills and account management experience.
You come up to speed quickly, love to learn, have a strong working style and impeccable attention to detail. About You: Experience managing customer engagements and proof of concepts/value. Ability to create and deliver demonstrations to small or large groups. Ability to script in BASH and python, competent using the Linux CLI, and knowledge of APIs. Experience with enterprise infrastructure, including cloud deployments and containers. Strong communication skills to build and manage relationships with new and existing clients, with a focus on growth. Ability to travel to customer sites as necessary (~25%). Preferred Qualifications: You have an understanding of CI/CD, infrastructure as code, CSM (Gitlab, Github, Bitbucket), provisioning (Ansible, FarGate, Terraform, Cloudformation). IT operations in cloud-hosted or on-prem environments (K8, vsphere, OpenStack, Oracle Cloud, EC2, GCP, or Azure). Relational database management (MySQL, Postgres, MSSQL, Oracle), remote system management using SSH, WinRM, and REST APIs, BASH and Powershell CLI, as well as monitoring (DataDog, Cloudwatch, Sensu, NewRelic, ServiceNow, etc). You know and understand our space (or you're already a fan of our product
). You're experienced in enterprise and commercial support and consulting. #J-18808-Ljbffr
-
Professional Services Consultant
Vor 2 Tagen
Sydney, Österreich Pager VollzeitPagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.Automation Strategic Technical Account Manager Role Overview: As a Technical Account Manager, you will sit at the nexus between the Customer Success Manager, the Account Executive, Professional Consultants, and Support.You are...
-
Professional Services Consultant
Vor 4 Tagen
Sydney, Österreich Pager VollzeitPagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.Automation Strategic Technical Account Manager Role Overview: As a Technical Account Manager, you will sit at the nexus between the Customer Success Manager, the Account Executive, Professional Consultants, and Support. You are...
-
Associate Professional Services Consultant
vor 1 Monat
Sydney, Österreich Mediaocean VollzeitMediaocean is powering the future of the advertising ecosystem with technology that empowers brands and agencies to deliver impactful omnichannel marketing experiences. With over $200 billion in annualized ad spend running through its software products, Mediaocean deploys AI and automation to optimize investments and outcomes. The company's advertising...
-
Professional Services Consultant
vor 3 Wochen
Sydney, Österreich Tideri Jobbörse VollzeitProfessional Services Consultant About the role We're looking for a Senior Consultant to join our BBP Team.You will leverage your passion for the not-for-profit sector and combine it with your understanding of how a robust CRM underpins fundraising success.You must have strong presentation skills, be comfortable leading conversations and being in the...
-
Associate Professional Services Consultant
vor 4 Wochen
Sydney, Österreich Tideri Jobbörse VollzeitMediaocean is powering the future of the advertising ecosystem with technology that empowers brands and agencies to deliver impactful omnichannel marketing experiences.With over $200 billion in annualized ad spend running through its software products, Mediaocean deploys AI and automation to optimize investments and outcomes.The company's advertising...
-
Associate Professional Services Consultant
vor 4 Wochen
Sydney, Österreich Tideri Jobbörse VollzeitMediaocean is powering the future of the advertising ecosystem with technology that empowers brands and agencies to deliver impactful omnichannel marketing experiences.With over $200 billion in annualized ad spend running through its software products, Mediaocean deploys AI and automation to optimize investments and outcomes.The company's advertising...
-
Professional Services Consultant
Vor 5 Tagen
Sydney, Österreich PagerDuty VollzeitAutomation Strategic Technical Account Manager Role Overview: As a Technical Account Manager, you will sit at the nexus between the Customer Success Manager, the Account Executive, Professional Consultants, and Support. Whether it is helping understand the customer environments and potential technical landmines or supporting one of our native integrations,...
-
Professional Services Consultant
vor 4 Wochen
Sydney, Österreich Blackbaud VollzeitProfessional Services ConsultantAbout the roleWe're looking for a Senior Consultant to join our BBP Team. You will leverage your passion for the not-for-profit sector and combine it with your understanding of how a robust CRM underpins fundraising success. You must have strong presentation skills, be comfortable leading conversations and being in the...
-
Professional Services Consultant
vor 4 Wochen
Sydney, Österreich Blackbaud VollzeitProfessional Services ConsultantAbout the role We're looking for a Senior Consultant to join our BBP Team.You will leverage your passion for the not-for-profit sector and combine it with your understanding of how a robust CRM underpins fundraising success.You must have strong presentation skills, be comfortable leading conversations and being in the...
-
Professional Services Consultant
vor 18 Stunden
Sydney, Österreich PagerDuty VollzeitPagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud. Visit our careers site to explore life at PagerDuty, discover opportunities, and sign-up for job alerts! Automation Strategic Technical Account Manager Role Overview: As a Technical Account Manager, you will sit at the nexus...
-
Sr. Manager, Professional Services
vor 4 Wochen
Sydney, Österreich Opentext VollzeitSr.Manager, Professional Services North Sydney, NSW, AU OPENTEXT OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture.As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues,...
-
Sr. Manager, Professional Services
vor 4 Wochen
Sydney, Österreich Tideri Jobbörse VollzeitSr.Manager, Professional Services North Sydney, NSW, AU OPENTEXTOpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture.As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues,...
-
Sydney, Österreich Rizing VollzeitSAP SuccessFactors Employee Central Principal Consultant, Professional ServicesRizing, a prominent provider of SAP consulting and implementation services, is expanding its Professional Services team. Committed to our core values of integrity, respect, courage, collaboration, and excellence, we are seeking an experienced SAP SuccessFactors Employee Central...
-
Sydney, Österreich Tideri Jobbörse VollzeitSAP SuccessFactors Employee Central Principal Consultant, Professional Services Rizing, a prominent provider of SAP consulting and implementation services, is expanding its Professional Services team.Committed to our core values of integrity, respect, courage, collaboration, and excellence, we are seeking an experienced SAP SuccessFactors Employee Central...
-
Sydney, Österreich Tideri Jobbörse VollzeitSAP Success Factors Employee Central Principal Consultant, Professional Services Rizing, a prominent provider of SAP consulting and implementation services, is expanding its Professional Services team.Committed to our core values of integrity, respect, courage, collaboration, and excellence, we are seeking an experienced SAP Success Factors Employee Central...
-
Sydney, Österreich Tideri Jobbörse VollzeitSAP SuccessFactors Employee Central Principal Consultant, Professional ServicesRizing, a prominent provider of SAP consulting and implementation services, is expanding its Professional Services team.Committed to our core values of integrity, respect, courage, collaboration, and excellence, we are seeking an experiencedSAP SuccessFactors Employee Central...
-
Claims Consultant, Professional Indemnity
vor 4 Wochen
Sydney, Österreich Insurance Australia Group Limited VollzeitClaims Consultant, Professional IndemnityJob requisition ID: 43299Location: Sydney, NSW, AUWorkplace Type: HybridCreate impact as a Claims Consultant, Professional IndemnityJoin the largest insurance group in Australia and New Zealand.YOUR ROLEWe are seeking a Claims consultant to join our high performing team of consultants. You will be managing complex...
-
Claims Consultant, Professional Indemnity
vor 4 Wochen
Sydney, Österreich Insurance Australia Group Limited VollzeitClaims Consultant, Professional IndemnityJob requisition ID: 43299Location: Sydney, NSW, AUWorkplace Type: HybridCreate impact as a Claims Consultant, Professional Indemnity Join the largest insurance group in Australia and New Zealand.YOUR ROLE We are seeking a Claims consultant to join our high performing team of consultants.You will be managing complex...
-
Sr. Manager, Professional Services
vor 4 Wochen
Sydney, Österreich OpenText VollzeitOPENTEXT OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture.As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of...
-
Claims Consultant, Professional Indemnity
vor 2 Wochen
Sydney, Österreich Insurance Australia Group Limited VollzeitClaims Consultant, Professional IndemnityJob requisition ID: 43299Location: Sydney, NSW, AUWorkplace Type: HybridCreate impact as a Professional Indemnity Claims Consultant Join the largest general insurance group in Australia and New Zealand.YOUR ROLE Join our Intermediated Insurance division as a Professional Indemnity Claims Consultant and help manage and...
