Senior Systems Engineer

Competitive salary package, with bonus programThe world's biggest challenge needs you, here.Big challenges require big solutions. And the transition to a net-zero world is about as big as it gets. Working at Shell Energy - one of Australia's leading energy retailers - puts you at the heart of that endeavour.Lead the change, from the frontlineShell Energy Australia Pty Ltd (Shell Energy) is partnering with commercial and industrial (C&I) businesses to balance out the changing natural flows of energy and assist them with their transition.The Flexible Demand team has realised over $10m in payments to businesses to date and is focused on working with businesses to realise a 200MW virtual power plant by 2025 and commercialise and scale Smart Energy Hubs.You are responsible for working within a team of skilled controls and software development professionals to:Deliver Flex market participation, dispatch and availability systems development to enable the aggregation of all resources for Trading and to realise maximum value;Productise leading Flex solutions from bench testing, proof of concept pilots to scale-up. This includes our Smart Energy Hubs solution, which has received $9.1m in grand funding from ARENA;Develop internal systems and tools to enable the scale-up of solutions to 100s of C&I businesses.This role involves working with the Head of Flexible Demand, the Team Lead – Flex Systems & Integrations, and the Systems Lead, and Systems PM to develop and make decisions on the overall Flex architecture, considering future systems requirements. You will also need to ensure systems and IT architecture meet the security and quality expectations of Shell Energy and sophisticated C&I businesses.To be successful in this role, you will have hands-on experience working with Agile, and traditionally structured project teams. You will have the aptitude to manage key 3rd party vendors to achieve business outcomes in a methodical manner and collaborate with internal systems and business stakeholders to support with the design and delivery of solutions. You will be part of a team with experience in software development, networking and security, REST APIs, SQL based databases, data lakes to design and deliver end to end solutions.Your team will have the ability to develop accessible MVP tools using excel/vba/python that allow the rapid development of new offerings prior to scaling.Exposure to data sciences, SCADA, BACNet, PLC programming, and CRMs across your team would be beneficial but not essential.Major Responsibilities & AccountabilitiesMaintain overall documentation on system configuration;Develop and continually improve manual dispatch of Flex resources to improve headcount performance and reduce the risk of human error;Develop and continually improve real-time visibility of Flex availability volumes to enable Trading to manage Shell's overall portfolio position;Support the implementation of new value streams across Flex systems and resources. These value streams may include market products, certificate schemes, customer savings or network services;Work with internal and external systems delivery partners on the workplan for functionality releases to align with Flex business requirements;Work with internal and external systems delivery partners to scope systems development in accordance with the approved budget;Where required, develop a detailed functional design specification with internal and external systems developers to ensure the interpretation of the scope will work as intended when implemented;Carry out user acceptance testing of new systems functionality and resolve defects before solution is released into production or alternatively test and verify production instances;Support with ongoing development and operation of the BESS Optimisation tool;Support with development of training materials and training for Trading and Flex Operations & Markets to be able to work with systems changes;Implement test procedures to verify that programming is working as intended across systems on a periodic basis;You will work with the Shell Energy systems and programming standards to ensure quality and maintainability;Security of our systems, and our client's data is a key concern of ours. You will be required to ensure our systems continue to meet our high standards, and to help our customers evaluate our systems against their requirements, implementing augmentations if and when required;There will be requirements to monitor and respond to problems as they arise in different systems, liaising between internal stakeholders and vendors in case management;Divide and conquer priority activities with your team through active working relationships, especially when in the final stages of an MVP release.What you'll bringYou are strategic in considering how distributed energy resources will be aggregated into a single view for Trading to interact with. You will continually evolve systems architecture and Flex resources to realise maximum value and enable Trading to integrate these physical resources into portfolio management;You are Customer-centric in your approach, your focus on providing a positive customer experience helps you provide solutions that delight and provide competitive advantage;You have excellent interpersonal skills able to collaborate and communicate effectively to a diverse range of stakeholders, and want to be part of a strong connected team;You are excellent at scoping end to end systems and Flex resource functional requirements across a range of technologies. Your team has a great understanding of developing scalable applications in modern, dynamic environments such as public, private, and hybrid clouds;You have in depth experience designed, built and or managed the development of bespoke business tools which gather data from a wide variety of sources to produce an outcome or action required by the business;You are familiar with Restful APIs, Kafka, MQTT and are capable of understanding the interactions of edge controllers, through dispatch platform to the trading desk, and onto the market. You have a conceptual understanding of the physical, network, and software layers required to establish and maintain secure communications throughout this chain;You have the skills to maintain existing business solutions and rapidly prototype solutions based on MSSQL, VBA, Excel and Python;You have excellent problem-solving skills and are capable of innovative solution design. You ask questions that challenge assumptions, can understand the abilities of a technology beyond what comes out of the box, and are willing to propose better solutions than what is presented or already underway to provide the best possible outcome for our customers;You have extensive understanding and experience in design of complex control strategies associated with various independent plant and equipment inside complex interconnected systems (building services and/or power);You are familiar with optimisation principles and controls behaviour for both linear and non-linear systems;You can confidently design, document and manage end-to-end systems tests to achieve overall project outcomes.Why join our teamEvery day, our people bring deep expertise, true innovation and investment to help our clients - and the world - reduce their environmental footprint. You can be part of that change.Here are the top reasons why our people choose us:Purposethat you can see. As the Senior Systems Engineer - Flex,you'll have the best shot at energising a better future, one business at a time.Workthat's interesting, innovative and high impact. We hope you'll love the challenge and opportunity to achieve - for our clients and for you.Peoplewho bring the expertise and drive to succeed. Our Energy Solutions Team is respectful, inclusive, and supports connection and collaboration.Shell Energy is an Equal Opportunity Employer that values the diversity of its people. We do not discriminate on the basis of gender, race, religion, colour, national origin, sexual orientation, age, marital status, veteran status or disability.
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