Ringcentral | Roe Data Analyst
Vor 7 Tagen
Time left to apply: End Date: March 31, 2025 (30+ days left to apply)
Job Requisition ID: R074717
ROE Data Analyst Say hello to opportunities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account.
It's not every day that you consider starting a new career.
We're Acquire BPO, and we're happy that someone as talented as you is considering this role.
First, a little about our client: RingCentral is a $2 Billion+ annual revenue company with double-digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center, and AI-powered adjacencies.
They invest more than $250 million annually to ensure their AI-enabled technology and platforms meet or exceed the needs of customers.
This is where you and your skills come in.
We're currently looking for:
RingCentral is looking for an ROE (Rules of Engagement) Data Analyst to provide exceptional, high-quality, professional support to our Marketing Operations Team, supporting our customer data management for the auditing of our data based on the company's Rules of Engagement (ROE).
The role supports the auditing, management, reporting, and application of the ROE in the company's customer data to ensure alignment of data and data ownership.
Responsibilities: Working with Sales Operations, Marketing Operations, Sales Managers, and Marketing Managers.
Prepare and import lists into the SFDC Production without errors.
Investigating and making data changes and corrections.
Assisting with data analysis, investigations, and system maintenance.
Managing and executing data ownership.
Desired Qualifications: At least 3 years of experience with CRM, preferably Salesforce.
Knowledge in Salesforce applications such as Salesforce Inspector, Workbench, and Dataloader.
Experience in the UCaaS industry is a plus.
Has an understanding of data architecture and data management.
Excellent communication skills in English.
Strong time management and personal management skills.
Intermediate knowledge of MS Excel including Pivot Tables, formulas, and list management tools.
Strong user of MS Office.
Learns quickly and asks a lot of questions.
B.A.
degree in a business or engineering-related discipline.
Preferred Qualifications: Familiar with software development techniques and processes.
Engineering mindset; strong technical background.
Any experience with CRM tools such as Salesforce.com.
Familiar with SFDC Reports and Objects.
What we offer: Comprehensive HMO package (medical and dental).
Paid time off and paid sick leave.
Quarterly Performance Bonus.
Employee Assistance and Wellness Programs.
RingCentral is the #1 global cloud-based communications provider.
RingCentral's work culture is the backbone of our success.
We are committed to hiring and retaining great people because we know you power our success.
RingCentral offers on-site, remote, and hybrid work options optimized for the ways we work and live now.
About RingCentral/Acquire BPO RingCentral, Inc. is a US-based company engaged as a global provider of cloud-unified communications and collaboration solutions.
It is being serviced in the Philippines by its offshore partner Acquire Asia Pacific Philippines, Inc.
Acquire BPO is an equal-opportunity employer that truly values diversity.
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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