Qantas | Qantas Agency Connect

vor 1 Woche


Central Coast, Österreich Buscojobs Vollzeit

Full-timeBusiness Function : Contact CentreParent Business Function : Customer ServiceTime Type : Full timeWorker Sub-Type : PermanentCompany DescriptionAbout UsFounded in the Queensland outback in 1920, Qantas has grown to be Australia's largest regional, domestic, and international airline.
Qantas has a range of subsidiary businesses that support the overall operations of the Group.
The Qantas Group's main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.Job DescriptionAs Sales Consultant in the Qantas Agency Connect (QAC) team, you will provide expert advice and solutions on Qantas products, policies, fares, and ticketing to our Agency Partners.
This role plays an integral part in our service delivery and enables our agency partners to sell Qantas with confidence, placing customers at the heart of everything we do.Key Responsibilities:Provide excellent product, policy, fares & ticketing advice and sales support to our agency partners.Process all queries and requests with accuracy, utilising all available information and resources.Advise our customers on all aspects and benefits of our products and services.Anticipate the needs of our customers and offer innovative solutions.Encourage and promote agent self-service via the Qantas Agency Connect site.Approach every call with a "can do" attitude, be flexible in approach and adjust delivery accordingly to agent's knowledge.Collaborate with other departments as required to obtain the best outcome for Qantas and the customer.You'll have:A strong Customer Service or Sales background.Sound working knowledge of Reservation systems, and knowledge of Travel Sales; extensive Travel Agency / Airline experience preferred.Domestic and International consulting experience, with knowledge of airline products, policy, fares and ticketing procedures.Excellent communication skills with the ability to collaborate with internal and external customers.The ability to identify sales opportunities and anticipate customer needs.Self-motivated and enthusiastic team player.Proven ability to work under pressure and meet deadlines.Recent experience in a contact centre environment with the ability to meet call related KPI's will be highly regarded.Applications close: Sunday 19th January 2024Please note: applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.#J-18808-Ljbffr


  • Qantas Agency Connect

    vor 2 Wochen


    Central Coast, Österreich Buscojobs Vollzeit

    Full-timeBusiness Function: Contact CentreParent Business Function: Customer ServiceTime Type: Full timeWorker Sub-Type: PermanentCompany DescriptionFounded in the Queensland outback in 1920, Qantas has grown to be Australia's largest regional, domestic, and international airline.Qantas has a range of subsidiary businesses that support the overall operations...


  • Central Coast, Österreich Tideri Jobbörse Vollzeit

    Full-time Business Function: Contact Centre Parent Business Function: Customer Service Time Type: Full time Worker Sub-Type: Permanent Company Description Founded in the Queensland outback in 1920, Qantas has grown to be Australia's largest regional, domestic, and international airline.Qantas has a range of subsidiary businesses that support the overall...


  • Central Coast, Österreich Buscojobs Vollzeit

    About UsFounded in the Queensland outback in 1920, Qantas has grown to be Australia's largest regional, domestic, and international airline.Qantas has a range of subsidiary businesses that support the overall operations of the Group.The Qantas Group's main business is the transportation of customers and freight using two complementary airline brands —...


  • Central Coast, Österreich Buscojobs Vollzeit

    About UsFounded in the Queensland outback in 1920, Qantas has grown to be Australia's largest regional, domestic, and international airline.Qantas has a range of subsidiary businesses that support the overall operations of the Group.The Qantas Group's main business is the transportation of customers and freight using two complementary airline brands —...


  • Central Coast, Österreich Buscojobs Vollzeit

    Parent Business Function : Corporate & Support FunctionsTime Type : Full timeWorker Sub-Type : PermanentCompany Description Founded in the Queensland outback in 1920, Qantas has grown to be Australia's largest regional, domestic, and international airline.Qantas has a range of subsidiary businesses that support the overall operations of the Group.The Qantas...


  • Central Coast, Österreich Buscojobs Vollzeit

    Parent Business Function : Corporate & Support FunctionsTime Type : Full timeWorker Sub-Type : PermanentCompany DescriptionFounded in the Queensland outback in 1920, Qantas has grown to be Australia's largest regional, domestic, and international airline.Qantas has a range of subsidiary businesses that support the overall operations of the Group.The Qantas...


  • Central Coast, Österreich Tideri Jobbörse Vollzeit

    About Us Founded in the Queensland outback in 1920, Qantas has grown to be Australia's largest regional, domestic, and international airline.Qantas has a range of subsidiary businesses that support the overall operations of the Group.The Qantas Group's main business is the transportation of customers and freight using two complementary airline brands —...


  • Central Coast, Österreich Tideri Jobbörse Vollzeit

    Parent Business Function : Corporate & Support Functions Time Type : Full time Worker Sub-Type : Permanent Company Description Founded in the Queensland outback in 1920, Qantas has grown to be Australia's largest regional, domestic, and international airline.Qantas has a range of subsidiary businesses that support the overall operations of the Group.The...


  • Central Coast, Österreich Tideri Jobbörse Vollzeit

    About Us Founded in the Queensland outback in 1920, Qantas has grown to be Australia's largest regional, domestic, and international airline.Qantas has a range of subsidiary businesses that support the overall operations of the Group.The Qantas Group's main business is the transportation of customers and freight using two complementary airline brands —...


  • Central Coast, Österreich Buscojobs Vollzeit

    About UsFounded in the Queensland outback in 1920, Qantas has grown to be Australia's largest regional, domestic, and international airline.Qantas has a range of subsidiary businesses that support the overall operations of the Group.The Qantas Group's main business is the transportation of customers and freight using two complementary airline brands —...


  • Central Coast, Österreich Tideri Jobbörse Vollzeit

    Parent Business Function: Corporate & Support Functions Time Type: Full time Worker Sub-Type: Permanent Company Description Founded in the Queensland outback in 1920, Qantas has grown to be Australia's largest regional, domestic, and international airline.Qantas has a range of subsidiary businesses that support the overall operations of the Group.The Qantas...


  • Central Coast, Österreich Buscojobs Vollzeit

    Parent Business Function: Corporate & Support FunctionsTime Type: Full timeWorker Sub-Type: PermanentCompany DescriptionFounded in the Queensland outback in 1920, Qantas has grown to be Australia's largest regional, domestic, and international airline.Qantas has a range of subsidiary businesses that support the overall operations of the Group.The Qantas...


  • Central Coast, Österreich Buscojobs Vollzeit

    Parent Business Function: Corporate & Support FunctionsTime Type: Full timeWorker Sub-Type: PermanentCompany Description Founded in the Queensland outback in 1920, Qantas has grown to be Australia's largest regional, domestic, and international airline.Qantas has a range of subsidiary businesses that support the overall operations of the Group.The Qantas...


  • Central Coast, Österreich Tideri Jobbörse Vollzeit

    Founded in the Queensland outback in 1920, Qantas has grown to be Australia's largest regional, domestic, and international airline.Qantas has a range of subsidiary businesses that support the overall operations of the Group.The Qantas Group's main business is the transportation of customers and freight using two complementary airline brands — Qantas and...


  • Central Coast, Österreich Buscojobs Vollzeit

    Parent Business Function: Corporate & Support FunctionsTime Type: Full timeWorker Sub-Type: PermanentCompany Description Founded in the Queensland outback in 1920, Qantas has grown to be Australia's largest regional, domestic, and international airline.Qantas has a range of subsidiary businesses that support the overall operations of the Group.The Qantas...


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  • Central Coast, Österreich Buscojobs Vollzeit

    About UsFounded in the Queensland outback in 1920, Qantas has grown to be Australia's largest regional, domestic, and international airline.Qantas has a range of subsidiary businesses that support the overall operations of the Group.The Qantas Group's main business is the transportation of customers and freight using two complementary airline brands —...


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