Service Coordinator In Home Care
vor 1 Monat
Aged & Disability Support (Community Services & Development)
Full time
At Rembrandt Living Australia, we are dedicated to providing exceptional home care services to enhance the quality of life for our clients.
We offer high quality, down-to-earth Home Care, Residential, Respite and Social Services that have been enjoyed by many over the past 25 years.
The Rembrandt difference comes directly from our Dutch roots and values which we simply describe using the Dutch term 'gezellig'.
Our team is committed to delivering personalised care and are truly dedicated to the well-being of our clients.
Position Overview:
We are seeking compassionate and skilled Community Service Coordinator to join our home care team.
Reporting directly to the Clinical Manager - Home Care, the Service Coordinator will prioritize customer satisfaction by engaging with families, conducting in-home care assessments and creating personalized care plans to address the unique needs of our clients.
Our ideal candidates will have a strong background in providing high-quality care to clients in their own homes, demonstrating a deep understanding of individual care needs and a commitment to patient-centered care.
Key Responsibilities:
Promotes Rembrandt Living Home Care as a preferred provider of service delivery choice for consumers and participants.
Supports quality assessment, care planning and service delivery processes, consistent with evidence-based practice and positive case management principles within the Governance Framework.
Coordinates consumer services in line with funding agreements, individual budget requirements and individual goals.
Coordinates consumer scheduling and staff allocation to promote continuity of service provision.
Coordinates service delivery capacity to support people with high level, complex health care and to optimise independent living at home and in the community.
Maintain active oversight of data collection, client files and information management systems to ensure these are maintained in line with contract, reporting, privacy and confidentiality requirements.
Attend regular staff meetings and participate in forums/reference groups/network meetings as required.
Follows compliance within Rembrandt Living's policies and procedures including the code of conduct and Equal Employment Opportunities.
About You:
You are a talented and passionate Service Coordinator.
You want to make the most of your expertise and thrive on the challenge of providing our clients with quality care.
Minimum Certificate IV in Community Services.
Minimum 3 years' experience in community care, aged care, disability or similar setting.
Demonstrated experience in managing and coordinating Home Care packages.
An ability to work autonomously and manage own time efficiently.
Strong attention to detail with analytical and problem-solving skills.
Benefits:
Competitive salary and benefits package.
Supportive and inclusive work environment.
Opportunities for professional development and career growth.
Flexible working hours to accommodate work-life balance.
How to Apply:
To apply, please submit your resume and a cover letter outlining your qualifications and experience by clicking apply below.
Your application will include the following questions:
How many years' experience do you have as a service coordinator?
Which of the following statements best describes your right to work in Australia?
Have you completed a qualification in community services?
Do you have customer service experience?
Do you have a current Police Check (National Police Certificate) for employment?
Do you have a current Australian driver's licence?
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