Client Implementation Manager, Vice President, State Street Global Advisors
vor 2 Monaten
Sydney, AU
State Street
Who we are looking for
The Client Implementation Manager will be responsible for ensuring effective coordination and successful implementation of all stages of the business changes and new business installations for SSGA in Australia.
Reporting to the Head of Investment Operations and managing a team of three, you will interact with a broad range of internal and external stakeholders, including but not limited to the Investment Operations team, Client Relationship Managers, Client Service team, Portfolio Managers, third-party Brokers, Custodians, and various service providers, to ensure efficient coordination and timely completion of any business changes and new business implementation events.
The role also includes project management and continuous improvement of work streams and associated controls.
What you will be responsible for
As Client Implementation Manager, Vice President, you will:
Manage and coordinate processing of all new mandate onboarding and asset transitions across clients managed by SSGA Australia, including but not limited to new mandate installations, ISDA account maintenance, in-specie coordination, client terminations, and custody changes.
Drive accountability, maintaining the highest standards of conduct and integrity within the business while consistently seeking opportunities to minimize risk.
Assist with reviews of new mandates and products to ensure understanding of the inherent risks involved.
Manage project risks, issues, and dependencies, as well as internal and external expectations, acting as an escalation point for workstream issues.
Continuously challenge current processes and controls to reduce complexity in our processes and operating environment.
Seek improvements where applicable to increase efficiency and global consistency.
Develop and maintain mutually beneficial collaborative relationships with all internal and external stakeholders and counterparties to achieve better outcomes.
Lead, inspire, and support the Client Implementation team to develop talent and build a skilled, versatile, and resilient team.
What we value
These skills will help you succeed in this role:
Proven ability and experience managing complex onboarding projects in a dynamic, fast-paced environment with critical deadlines.
Excellent understanding of portfolio structures, asset classes, financial instruments, and investment strategies.
Strong communication skills, verbal and written, to communicate effectively in a clear and concise manner with all relevant stakeholders.
Excellent interpersonal skills with the ability to negotiate and influence.
Confidence to work with senior internal and external stakeholders, as well as clients directly.
Education & Preferred Qualifications
Relevant degree in Finance, Accounting, or Economics.
Experience in the Financial Services industry, with strong technical knowledge and experience with all aspects of client onboarding, transitions, and project coordination, preferably on the Investment Management side.
Minimum 10 years of relevant experience required.
About State Street Global Advisors
What We Do.
As the asset management arm of State Street Corporation, State Street Global Advisors has served the world's governments, institutions, and financial advisors for over four decades.
With a rigorous, risk-aware approach built on research, analysis, and market-tested experience, we build from a breadth of active and index strategies to create cost-effective solutions.
As stewards, we help portfolio companies see that what is fair for people and sustainable for the planet can deliver long-term performance.
And, as pioneers in index, ETF, and ESG investing, we are always inventing new ways to invest.
Our Mission.
At State Street Global Advisors, we are driven by a desire to help our clients create better outcomes for the world's investors and the people they serve.
We have a long history of developing innovative investment strategies to provide our clients with reliable and transparent returns, cost-effectively, and without excessive risk.
Work, Live and Grow.
We make all efforts to create a great work environment.
Our benefits packages are competitive and comprehensive.
Details vary by location, but you may expect generous medical care, insurance, and savings plans, among other rewards.
You will have access to Flexible Work Programs to help you match your needs.
And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity and Social Responsibility.
We believe our employees' diverse backgrounds, experiences, and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients.
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