Service Desk – Melbourne, Australia
vor 1 Monat
Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises.
Please visit our website for more information about what we do at .
We are looking for a capable resource to coordinate ranging from simple activities to more complex plans.
This role will provide onsite/on-call assistance to end-users within the organization's desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
Must Have Skills: Service Desk Management Good to Have Skills: Service Desk Voice Support Key Responsibilities: L1/1.5 Service Desk Call taking profile.
Respond to the issues reported by customers predominantly through voice, email, and chat.
Identify, investigate, and diagnose the issue.
Provide resolution to customer based on in-scope processes.
Follow the incident life cycle as defined by process – log the incident, categorize and document, resolve or assign the incident to the relevant assignment group.
Achieve client and Accenture-defined targets.
Good communication skills are a must.
Willingness to go the extra mile for resolving a customer issue and delivery.
Experience: 1+ year of relevant experience.
What next?
If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to .
#J-18808-Ljbffr
-
Service Desk – Melbourne, Australia
vor 1 Monat
Melbourne, Österreich Axiom Technologies VollzeitAxiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com.We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/on-call assistance to end-users...
-
It Service Desk Lead
vor 1 Monat
Melbourne, Österreich Healthcare Australia VollzeitHealthcare Australia (HCA) is Australia's largest specialist healthcare workforce provider.We are a large and diverse healthcare business with a strong presence in the staffing of nursing, community, medical, corporate, allied and Crisis Response Management sectors in all States of Australia.This project is based in a purpose-built, state-of-the-art facility...
-
It Service Desk Lead
vor 1 Monat
Melbourne, Österreich Healthcare Australia VollzeitHealthcare Australia (HCA) is Australia's largest specialist healthcare workforce provider. We are a large and diverse healthcare business with a strong presence in the staffing of nursing, community, medical, corporate, allied and Crisis Response Management sectors in all States of Australia.This project is based in a purpose-built, state-of-the-art...
-
Service Desk Analyst
vor 1 Monat
Melbourne, Österreich St Vincent'S Health Australia VollzeitTime left to apply: End Date: November 29, 2024 (25 days left to apply)Job requisition id: JR139496Job Description:We draw on the talents of our people and collaborate with others who share our vision and values to continue the pioneering spirit of Mary Aikenhead and the Sisters of Charity.We are committed to providing compassionate and innovative care,...
-
Melbourne, Österreich Tideri Jobbörse VollzeitHelp Desk & IT Support (Information & Communication Technology) Education Services Australia (ESA) is a ministerial not-for-profit company committed to making a positive difference in the lives and learning of Australian students.ESA delivers products and services for clients including the Australian government, State and Territory education authorities, and...
-
Ict Service Desk Administrator
vor 2 Wochen
Melbourne, Österreich Education Services Australia Limited VollzeitHelp Desk & IT Support (Information & Communication Technology)Education Services Australia (ESA) is a ministerial not-for-profit company committed to making a positive difference in the lives and learning of Australian students.ESA delivers products and services for clients including the Australian government, State and Territory education authorities, and...
-
Ict Service Desk Administrator
vor 2 Wochen
Melbourne, Österreich Education Services Australia Limited VollzeitHelp Desk & IT Support (Information & Communication Technology)Education Services Australia (ESA) is a ministerial not-for-profit company committed to making a positive difference in the lives and learning of Australian students. ESA delivers products and services for clients including the Australian government, State and Territory education authorities, and...
-
Service Desk Specialist
vor 2 Wochen
Melbourne, Österreich Just VollzeitWe seek only the best candidates who are passionate brand ambassadors and determined to contribute to our team's performance.We are always on the look-out for dedicated, fashion forward and like-minded individuals!Job no: 792583Work type: Full timeLocation: Melbourne - CentralCategories: Information TechnologyAbout The Just Group As one of Australia's...
-
Service Desk Specialist
vor 2 Wochen
Melbourne, Österreich Just VollzeitWe seek only the best candidates who are passionate brand ambassadors and determined to contribute to our team's performance.We are always on the look-out for dedicated, fashion forward and like-minded individuals!Job no: 792583Work type: Full timeLocation: Melbourne - CentralCategories: Information Technology About The Just Group As one of Australia's...
-
Level 2 Service Desk Engineer | Melbourne, Au
vor 1 Monat
Melbourne, Österreich Hays VollzeitLevel 2 Service Desk Engineer job available at MSP | Permanent | Melbourne South-East | ASAP startYour new companyA growing Managed Service Provider in Melbourne's South-East requires a Level 2 Service Desk Engineer for a permanent opportunity commencing ASAP.The company promotes a collaborative and supportive work environment, offering exposure to leading...
-
Level 2 Service Desk Engineer | Melbourne, Au
vor 1 Monat
Melbourne, Österreich Tideri Jobbörse VollzeitLevel 2 Service Desk Engineer job available at MSP | Permanent | Melbourne South-East | ASAP start Your new companyA growing Managed Service Provider in Melbourne's South-East requires a Level 2 Service Desk Engineer for a permanent opportunity commencing ASAP.The company promotes a collaborative and supportive work environment, offering exposure to leading...
-
Service Desk Specialist
vor 2 Wochen
Melbourne, Österreich Just VollzeitWe seek only the best candidates who are passionate brand ambassadors and determined to contribute to our team's performance. We are always on the look-out for dedicated, fashion forward and like-minded individuals!Job no: 792583Work type: Full timeLocation: Melbourne - CentralCategories: Information TechnologyAbout The Just GroupAs one of Australia's...
-
Service Desk Team Lead
vor 2 Wochen
Melbourne, Österreich AHPRA (Australia Health Practitioner Regulation Agency) VollzeitJob no: V14122Work type: Ongoing Full TimeLocation: Any - Any location, MelbourneCategories: Service/Help DeskThe Australian Health Practitioner Regulation Agency (Ahpra) is the national agency responsible for administering the National Registration and Accreditation Scheme (National Scheme) in partnership with 15 National Boards for the regulated health...
-
Casual Service Desk Analyst
vor 4 Wochen
Melbourne, Österreich Deakin University VollzeitApply now Job no: 565232 Work type: Casual Location: Geelong - City, Geelong - Waurn Ponds, Melbourne - Burwood, Flexible Categories: Information Technology, Customer Service Casual Hourly Rate: Casual HEW 4 ($48.41 per hour + 11% superannuation)Employment Type: CasualLocation: FlexibleAbout the Role: Deakin University is looking for Service Desk Analysts...
-
Service Desk Team Lead
vor 2 Wochen
Melbourne, Österreich Tideri Jobbörse VollzeitJob no: V14122Work type: Ongoing Full TimeLocation: Any - Any location, MelbourneCategories: Service/Help DeskThe Australian Health Practitioner Regulation Agency (Ahpra) is the national agency responsible for administering the National Registration and Accreditation Scheme (National Scheme) in partnership with 15 National Boards for the regulated health...
-
It Service Desk Lead
vor 1 Monat
Melbourne, Österreich Tideri Jobbörse VollzeitHealthcare Australia (HCA) is Australia's largest specialist healthcare workforce provider.We are a large and diverse healthcare business with a strong presence in the staffing of nursing, community, medical, corporate, allied and Crisis Response Management sectors in all States of Australia.This project is based in a purpose-built, state-of-the-art facility...
-
Senior Account Manager
vor 2 Monaten
Melbourne, Österreich The Trade Desk VollzeitThe Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the...
-
Senior Account Manager
vor 1 Monat
Melbourne, Österreich The Trade Desk VollzeitThe Trade Desk is changing the way global brands and their agencies advertise to audiences around the world.How?With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency.We are proud of the culture we have built.We value the...
-
Singtel Group | Service Desk Analyst | Melbourne
vor 2 Wochen
Melbourne, Österreich Tideri Jobbörse VollzeitAs a Service Desk Analyst (SDA) you're required to act as a central point of contact providing assistance to Optus customers and enabling them to make effective use of their Optus products and services.Responsibilities include: Providing high quality customer service and first level technical support to our customers within contracted service...
-
Service Desk Technical Team Lead
vor 2 Wochen
Melbourne, Österreich Source Central Partners VollzeitHelp Desk & IT Support (Information & Communication Technology)Full timeSource Central is a Managed Service Provider who has been operating in Melbourne for 15+ years, looking after many industry verticals with customers in the SMB Corporate, Enterprise, and Primary/Secondary Education spaces. Source Central also acquired telecommunications company Datamini...