Floor Manager
vor 9 Stunden
Floor Manager (SM Expression of Interest) - Martin PlaceFull-timeCOS offers a wardrobe of ready-to-wear and accessories for a life well dressed.
Rooted in luxury design and compelling fashion movements, the collection plays meticulous attention to sustainable craftsmanship, quality and a superior colour palette that transcends time.
The creative soul of the brand is visualised through original storytelling, seasonal runway shows and contemporary culture to create an experience beyond the expected.
Are you passionate about the fashion industry and eager to kickstart your career?
We're looking for enthusiastic individuals to join our team
If you are successful in being selected for this role, you will be offered a contract as a Floor Manager and enrolled in a training program designed to prepare you for a Store Manager role.
This program offers you a unique opportunity to gain hands-on experience from industry experts and develop essential leadership skills in a vibrant retail environment.
Please note that progression to a Store Manager role is based on role vacancy and your suitability at the end of the program.
What you will learn: Comprehensive training and development programStore OperationsBusiness AcumenPeople Management and LeadershipAs the Floor Manager, you play a crucial role in building great customer experiences that not only elevate store sales but deliver an inspiring and inviting atmosphere.
With a dedicated team by your side, you'll take the lead in delivering exceptional service and operational excellence.
Through your team, you'll weave together a shopping journey that's genuine, personalized, and always welcoming.
Key Responsibilities: Offering customers a high level of service through styling advice, product knowledge, and store experienceAnalysing selling information and working with the store manager to maximise the sales performance of your departmentLeading a team of sales assistants to achieve excellent standards of serviceSupporting recruitment and ensuring induction and training of new starters is carried outAssisting the Store Manager in identifying future talents and putting together development plans to support their progressionOverseeing store operationsBeing a brand ambassador and providing the best experience for our customersStepping into the role of Store Manager in their absenceFor the role of Floor Manager, we seek individuals who embody the spirit of Teamwork, Entrepreneurship, and Constant Improvement, fostering an environment of collaboration and shared achievements.
Your optimistic outlook and flexibility in adapting to evolving circumstances and customer preferences are key attributes we value.
You have the ability to take independent initiative, addressing business and customer demands with both efficiency and effectiveness.
What You Need to Succeed: Knowledge: You understand what makes a great customer experiencePrior retail or customer-facing experienceMotivation: You enjoy creating a positive work environment and leading a teamYou are results-focused & enjoy multitaskingYou enjoy developing yourself & othersBehaviour: You contribute to building a well-functioning team and embrace different points of viewYou stay up to date with the latest trends/customer needs/competitor activity and put forward ideas on how to maximise selling and the customer experienceYou support others to grow by giving constructive feedbackYou are self-aware, understand that actions have consequences and are respectful and non-judgemental in your interactionsYou take initiative and personal responsibility for achieving set tasks and providing our customers with a great experienceYou are able to prioritise efficiently and adapt to sudden changesYou communicate clearly & concisely, actively listening to other perspectivesYou see opportunities to improve everyday processesPast Achievements: Experience in driving sales through othersWhen you join COS, you will be supported and encouraged by your team from your very first day.
In addition to this, you will also receive lots of fantastic benefits including:
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