Rpmglobal | Contact Centre Sales Agent | Sydney
vor 1 Monat
Contact Centre Sales Agent - Reservations Team
Based in our St Leonards office, Hamilton Island is seeking an enthusiastic Contact Centre Sales Agent to join our Reservations Team.
At Hamilton Island, we value Service, Excellence, Environment, Team, and Safety.
Help us deliver our mission: "To create extraordinary island experiences for our employees, guests, and community."
Your Benefits
Fantastic work culture and supportive team Hybrid working arrangements Convenient modern offices near public transport Free on-site gym and subsidised fitness classes Discounted accommodation, tours, and dining on Hamilton Island Your Role
Hamilton Island Contact Centre Sales Agents are responsible for accommodation, package tours and ancillary sales via phone, email, online chat within a contact centre environment.
The purpose of this role is to provide our customers with expert advice regarding accommodation and ancillary services on Hamilton Island and tailoring a unique experience for each guest.
Our consultants are required to quote and book accommodation packages and promote the sale of packages which include tours, activities and dining to maximise yield.
This is a sales role with a focus on revenue, conversion and customer service.
Key responsibilities of the role include:
Efficiently convert and process booking enquiries through phone, email, and live chat from prospective and existing guests via direct and trade channels Qualify guests and use your expert knowledge to provide advice and personal recommendations on a variety of accommodation rates and packages, including tours, activities, and dining Provide accurate quotes to guests, follow up on sales leads, and confirm bookings to increase conversion Focus on call conversion and other sales-based KPIs to maximise revenue and achieve personal sales targets Build and maintain strong business relationships with our trade partners Communicate special guest requests to our Front Office, Housekeeping, Tour Desk, or other teams to create an extraordinary guest experience on the island Maintain excellent knowledge of island developments, rates, specials, and on-island activities to provide customers with up-to-date information on Hamilton Island Assist other Contact Centre teams with administration overflow or any ad hoc duties as required by a Team Leader or Manager About You
As a Contact Centre Sales Agent, you'll bring a strong background in sales and customer service, with a proven record of achieving targets and KPIs.
With your communication skills and attention to detail, you're ready to shape unique guest experiences that support our business objectives.
Your qualifications and experience include:
Tertiary Travel qualification (Desirable) Minimum 1 year experience in a sales-based travel industry role (Essential) Contact/Call Centre experience (Desirable) You have the below skills and attributes:
Sales driven with a strong history of achieving targets and KPIs in a sales-based environment Strong written and verbal communication skills both in person and over the phone Excellent attention to detail Proficiency with Microsoft systems (Outlook, Word, Excel) and aptitude for learning new systems Flexible and adaptable within an ever-changing environment Ability to work under pressure Strong customer service and sales focus Able to work independently and as part of a team Friendly, personable, and approachable Hamilton Island is much more than a great place to work – it's an amazing career opportunity.
Click 'Apply ' or visit
#J-18808-Ljbffr
-
Contact Centre Sales Agent
vor 1 Monat
Sydney, Österreich Rpmglobal VollzeitContact Centre Sales Agent - Reservations TeamBased in our St Leonards office, Hamilton Island is seeking an enthusiastic Contact Centre Sales Agent to join our Reservations Team.At Hamilton Island, we value Service, Excellence, Environment, Team, and Safety. Help us deliver our mission: "To create extraordinary island experiences for our employees, guests,...
-
Contact Centre Sales Agent
vor 1 Monat
Sydney, Österreich Rpmglobal VollzeitContact Centre Sales Agent - Reservations Team Based in our St Leonards office, Hamilton Island is seeking an enthusiastic Contact Centre Sales Agent to join our Reservations Team.At Hamilton Island, we value Service, Excellence, Environment, Team, and Safety.Help us deliver our mission: "To create extraordinary island experiences for our employees, guests,...
-
Contact Centre Sales Agent
vor 1 Monat
Sydney, Österreich Rpmglobal VollzeitContact Centre Sales Agent - Reservations Team Based in our St Leonards office, Hamilton Island is seeking an enthusiastic Contact Centre Sales Agent to join our Reservations Team.At Hamilton Island, we value Service, Excellence, Environment, Team, and Safety.Help us deliver our mission: "To create extraordinary island experiences for our employees, guests,...
-
Contact Centre Sales Agent
Vor 2 Tagen
Sydney, Österreich Hamilton Island VollzeitContact Centre Sales Agent - Reservations Team Based in our St Leonards office, Hamilton Island is seeking an enthusiastic Contact Centre Sales Agent to join our Reservations Team.At Hamilton Island, we value Service, Excellence, Environment, Team, and Safety.Help us deliver our mission: "To create extraordinary island experiences for our employees, guests,...
-
Contact Centre Sales Agent
vor 1 Monat
Sydney, Österreich Hamilton Island VollzeitContact Centre Sales Agent - Reservations Team Based in our St Leonards office, Hamilton Island is seeking an enthusiastic Contact Centre Sales Agent to join our Reservations Team.At Hamilton Island, we value Service, Excellence, Environment, Team, and Safety.Help us deliver our mission: "To create extraordinary island experiences for our employees, guests,...
-
Contact Centre Sales Agent
vor 1 Monat
Sydney, Österreich Hamilton Island VollzeitContact Centre Sales Agent - Reservations TeamBased in our St Leonards office, Hamilton Island is seeking an enthusiastic Contact Centre Sales Agent to join our Reservations Team.At Hamilton Island, we value Service, Excellence, Environment, Team, and Safety.Help us deliver our mission: "To create extraordinary island experiences for our employees, guests,...
-
Sydney, Österreich Tideri Jobbörse VollzeitContact Centre Sales Agent - Reservations Team Based in our St Leonards office, Hamilton Island is seeking an enthusiastic Contact Centre Sales Agent to join our Reservations Team.At Hamilton Island, we value Service, Excellence, Environment, Team, and Safety.Help us deliver our mission: "To create extraordinary island experiences for our employees, guests,...
-
Contact Centre Manager
Vor 6 Tagen
Sydney, Österreich G.D. Mitchell Enterprises Pty. Ltd. VollzeitAt Lite n' Easy our goal is to create a healthier Australia by changing the way Australians eat.We make it easy for people to eat well, whether they want to lose weight or simply stay healthy.As a quality driven food company, all of our creative energies go into making our meals as delicious as they are healthy.Job DescriptionWe are seeking an experienced...
-
Experienced Sales Agent
Vor 7 Tagen
Sydney, Österreich Little Real Estate VollzeitJob Category: SalesJob DescriptionWelcome to your home for property. Little Real Estate is proudly home to Australia's largest independently owned rent roll.We service over 14,000 property managements with an additional 250,000+ database of nationwide contacts.And with great power comes… (you guessed it) great responsibility.At Little, this responsibility...
-
Reservations Sales Agent
vor 2 Wochen
Sydney, Österreich Accorhotel VollzeitCompany DescriptionAt Accor, creating exceptional guest experiences is an obsession.Everything we do, we do to ensure our guests Feel Welcome and Feel Valued.With over 4,000 properties across 90 countries, we are a true international brand.Pullman, Novotel and Ibis Hotels Sydney Olympic Park form part of the most unique Hotel precinct in NSW, being home to...
-
Experienced Sales Agent
Vor 2 Tagen
Sydney, Österreich One Power VollzeitYear 1 OTE 150k with Uncapped CommissionsLittle Real Estate is proudly home to Australia's largest independently owned rent roll.We service over 14,000 property managements with an additional 250,000+ database of nationwide contacts.And with great power comes… (you guessed it) great responsibility.At Little, this responsibility is to consistently deliver...
-
Customer Sales Representative
Vor 2 Tagen
Sydney, Österreich Mynrma VollzeitCustomer Sales Representative (Inbound Contact Centre)Full-timeSalary Type: AnnualAt NRMA Roadside we are proudly member-owned and one of Australia's most iconic and trusted brands.We are a voice for safer roads and are looking to attract purpose-led people to help lead the way to a sustainable electric future in motoring.As we advocate for change in...
-
Customer Sales Representative
Vor 2 Tagen
Sydney, Österreich Mynrma VollzeitCustomer Sales Representative (Inbound Contact Centre)Full-timeSalary Type: AnnualAt NRMA Roadside we are proudly member-owned and one of Australia's most iconic and trusted brands.We are a voice for safer roads and are looking to attract purpose-led people to help lead the way to a sustainable electric future in motoring.As we advocate for change in...
-
Customer Sales Representative
Vor 2 Tagen
Sydney, Österreich Mynrma VollzeitCustomer Sales Representative (Inbound Contact Centre)Full-timeSalary Type: AnnualAt NRMA Roadside we are proudly member-owned and one of Australia's most iconic and trusted brands.We are a voice for safer roads and are looking to attract purpose-led people to help lead the way to a sustainable electric future in motoring.As we advocate for change in...
-
Customer Sales Representative
Vor 3 Tagen
Sydney, Österreich Mynrma VollzeitCustomer Sales Representative (Inbound Contact Centre)Full-timeSalary Type: AnnualAt NRMA Roadside we are proudly member-owned and one of Australia's most iconic and trusted brands.We are a voice for safer roads and are looking to attract purpose-led people to help lead the way to a sustainable electric future in motoring.As we advocate for change in...
-
Little Real Estate | Experienced Sales Agent
Vor 5 Tagen
Sydney, Österreich Tideri Jobbörse VollzeitJob Category: Sales Job Description Welcome to your home for property.Little Real Estate is proudly home to Australia's largest independently owned rent roll.We service over 14,000 property managements with an additional 250,000+ database of nationwide contacts.And with great power comes... (you guessed it) great responsibility.At Little, this responsibility...
-
National Business Development Manager
vor 1 Monat
Sydney, Österreich Studentuniverse VollzeitNational Business Development Manager - Sydney, NSWJob no: 524291Brand: Cruise HQWork type: Full timeLocation: New South Wales, QueenslandCategories: Business DevelopmentThe National Business Development Manager (BDM) plays a key role in driving B2B customer acquisition and revenue growth by securing and engaging high-potential prospects and managing key...
-
National Business Development Manager
vor 1 Monat
Sydney, Österreich Studentuniverse VollzeitNational Business Development Manager - Sydney, NSWJob no: 524291Brand: Cruise HQWork type: Full timeLocation: New South Wales, QueenslandCategories: Business DevelopmentThe National Business Development Manager (BDM) plays a key role in driving B2B customer acquisition and revenue growth by securing and engaging high-potential prospects and managing key...
-
One Power | Experienced Sales Agent
vor 12 Stunden
Sydney, Österreich Tideri Jobbörse VollzeitYear 1 OTE 150k with Uncapped Commissions Little Real Estate is proudly home to Australia's largest independently owned rent roll.We service over 14,000 property managements with an additional 250,000+ database of nationwide contacts.And with great power comes... (you guessed it) great responsibility.At Little, this responsibility is to consistently deliver...
-
Sydney, Österreich Tideri Jobbörse VollzeitAt Lite n' Easy our goal is to create a healthier Australia by changing the way Australians eat.We make it easy for people to eat well, whether they want to lose weight or simply stay healthy.As a quality driven food company, all of our creative energies go into making our meals as delicious as they are healthy.Job Description We are seeking an experienced...
