Queensland Health | Application Specialist
Vor 2 Tagen
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The successful candidate will provide effective change management, capacity planning, incident management, risk management, and continuity planning utilising best practices in systems support and service delivery, within the ITIL framework.
Role responsibilities:
Ensure end to end service delivery for enterprise systems within Queensland Health by establishing and maintaining highly effective working relationships with other technical specialists, application specialists, vendors, and end users.
Provide timely application support activity reports to stakeholders.
Assist in the ongoing development, maintenance, and deployment of application-specific guides, work instructions, and technical documents.
You will be assessed on your ability to demonstrate the following key capabilities, knowledge, and experience:
Demonstrated ability in developing and promoting ITIL Service Management processes primarily incident / problem / test / change and configuration management (SFIA: USUP Level 4, PBMG Level 4, CHMG Level 4, CFMG Level 3, TEST Level 3).
Demonstrated ability in the provision of high-level specialist advice on, and support for, clinical enterprise applications (SFIA: TECH Level 5).
Demonstrated ability to ensure that service delivery meets agreed service levels in a customer-focused ICT / Clinical Business environment (SFIA: SLMO Level 4).
Well-developed interpersonal, written, and oral communication skills including the ability to negotiate, advise, influence others and work collaboratively with people to make decisions (NHS: Effective and strategic influencing).
Well-developed ability to build and maintain appropriate relationships with team members, other technical specialists, application specialists, vendors, and end users (NHS: Collaborative Working).
Specific Working Conditions:
Appropriate remuneration under the Award will apply for on-call arrangements.
This position may be required to work at different sites.
Benefits of working with eHealth Queensland:
By joining eHealth Queensland, you will work within a fast-paced, challenging, and supportive environment where every employee plays a critical role in our ongoing success.
You will enjoy a variety of benefits, including:
Competitive salary + generous superannuation and leave loading.
Flexible working arrangements.
Career training and development.
To apply for this exciting opportunity, submit your resume and a cover letter online today.
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