Senior Manager, Operational Delivery | Melbourne, Au

vor 1 Monat


Melbourne, Österreich Cbus Super Fund Vollzeit

About Cbus

Created by workers, for workers, Cbus Super is one of Australia's most successful Superannuation funds. For almost four decades we've proudly represented those who help shape Australia, hard-working individuals who deserve to make the most of their retirement, no matter the industry. As an award-winning fund we've been recognised for the benefits provided to our members and our innovative investment approach. All while staying committed to our member first ethos as a proud Industry Fund.
About the Role

We are seeking an experienced Senior Manager, Operational Delivery to join our team in a senior leadership role. You will be responsible for overseeing operational delivery across our member and employer experience portfolio, ensuring our teams are set up for success. With a focus on enabling performance, you'll drive engagement, collaboration, and efficient management of current and future programs of work as well as drive effective prioritisation of activities.
Key Responsibilities Provide operational delivery oversight to ensure alignment with strategic goals and successful implementation.Collaborate with cross-functional teams to support business-led initiatives and manage operational outcomes.Drive a member-focused culture, enhancing the experience for both members and employers.Lead engagement and collaborative practices for ongoing and upcoming programs.Lead engagement and forums to support effective prioritisation and delivery.Key Selection Criteria Proven experience in operational leadership, with a strong track record in driving high-performance teams.Demonstrated ability to foster a member-focused culture and champion exceptional service delivery.Expertise in project management, governance and business readiness, with excellent organizational skills.Strong stakeholder management skills with the ability to influence and collaborate effectively at all levels.Business insights and analytical skills to assess impacts, develop business readiness plans, and support informed decision-making.If you are a strategic thinker with a passion for operational excellence and member-focused initiatives, we encourage you to apply.We're keen to hear from you

If you've read through the requirements of this role and you feel like you haven't fully met the criteria, we would still encourage you to apply. We're aware of accessibility barriers when it comes to applying for a job and we want to help. If you require assistance with your application, please contact our Talent Acquisition Team via ******.
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