Technical Delivery Consultant
vor 2 Monaten
Consultants (Information & Communication Technology) Launch Recruitment are working with a not-for-profit organisation where digital transformation is at the forefront of the business strategy for the next 3 years.
We are supporting the business in finding a Technology Delivery Consultant with a focus on end-to-end solution delivery, vendor management, and support and maintenance of various products including Sitecore and ServiceNow.
Salary: $130,000 inclusive of super plus NFP salary sacrificingHybrid working: 2 days in the officeRole and ResponsibilitiesCreate and update user manuals on the companies products including SiteCore and ServiceNow.Leading integrated briefs and end-to-end solution design.Giving the business advice of best practice around the technical products.Conduct end-to-end solution delivery.Prepare technical release plans, Go Live plans, and Rollback plans.Consult with infrastructure, risk, project, and product teams to ensure solutions are consistent with our enterprise architecture and risk framework.Manage implementation of technical change and sprint releases in collaboration with the platform owner.Ongoing product support including incident/problem resolution.Working with vendors to ensure best practice and alignment with the business projects.ExperienceAt least 4 years' experience in managing development activities within an enterprise-grade Content Management System environment such as Sitefinity CMS, Sitecore, or ServiceNow.Strong understanding of Microsoft tech stack including Ms Azure.Must be highly organised and capable of coordinating workflow, managing competing priorities, and remaining calm under pressure.Experience with ITIL change, incident, and request management processes.Excellent analytical, planning, organisational, and technical skills.Demonstrated experience working with external service providers.Demonstrated experience with continuous delivery processes utilising Octopus Deploy, Jenkins, GitLab, or similar.Experience with code repositories such as BitBucket or similar.Hands-on experience with Agile ALM tools such as Atlassian Jira and Confluence or similar.Exposure to IT Service Management systems such as ManageEngine, Service Now, or similar.Understanding of cloud systems and services such as AWS and MS Azure.Ability to clearly communicate technology concepts and processes to non-technical business leaders.Understanding of IT governance, standards, and controls.If you are interested in discussing this role, please do reach out to Sophie Garrison: #J-18808-Ljbffr
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