After Sales And Warranty Representative
vor 12 Stunden
Join our vibrant team at GWA, where our rich Australian and New Zealand heritage, technical expertise, and innovative drive, combine with our iconic brands to create something truly extraordinary.
For over a century, we've been crafting innovative, high-quality products for homes and offices, including market-leading brands like Caroma, Methven and Clark.
We are seeking an experienced Customer Service Representative to join our After Sales and Service team in Derrimut on a permanent full-time basis.
Your role
In this role your key responsibilities will include but are not limited to:
Providing outstanding customer service and product advice Providing support to our customers in resolving product warranty issues in a timely and professional manner Ensuring that our systems are kept up to date Managing day-to-day requirements; including process of work orders and invoices and arranging selected suspected product return Reviewing and updating procedures to ensure they are understood and followed Ensuring that claims are managed effectively as well as reporting on issues, statistics, and procedures
About you
It would be great if you come from the plumbing industry, so you know the difference between a close coupled pan or a concealed cistern, but if not, a great onboarding program is provided along with full training to set you up for success
Along with your previous experience in a similar role, we're looking for the following skills and experience:
3+ years of experience in Customer Service and data entry A passion for customer service and be known as someone customers enjoy talking to Strong technical aptitude and computer skills (preferably with Microsoft) Enjoy communicating effectively with internal and external customers And most importantly, enjoy working in a team environment
About us
At GWA, we're not just a company—we're a supportive community committed to making everyday water experiences extraordinary.
Our dedication to water sustainability, customer-first values, and community engagement creates a ripple effect of positive impact, ensuring that our consumers not only enjoy our products, but also contribute to saving millions of litres of water each year.
When you join us, you'll discover a welcoming workplace where safety, collaboration, and inclusivity are the cornerstones of our culture.
Every contribution matters, and we provide a supportive environment where you can thrive, learn, and grow, recognising and celebrating performance in diverse and meaningful ways.
We celebrate the unique perspectives and talents that everyone brings with them and foster a culture of care where you feel valued and empowered to succeed.
Our cultural pillars—We are One Team, We are Customer Focused, and We Care for Each Other—are more than just words; they're our way of life.
What can you expect from us?
Join us on our journey from Good to Great, where you'll collaborate with inspiring colleagues, engage with iconic brands, and contribute to a business with a legacy of strong growth.
Take the first step towards an exciting career and become part of a team that's dedicated to delivering exceptional customer experiences and making a real difference in the world.
We value passion, potential, and a willingness to learn.
Aside from a supportive and collaborative culture where you'll be set up for success and know that you're making a real difference from day one, we'll offer you:
Hybrid working option Free onsite parking Competitive remuneration An immersive onboarding program to set you up for success Opportunities to learn and grow through our Learning & Development programs 'Great Rewards' program - exclusive access to discounts and cashback rewards at your favourite stores 'Bathrooms & More' program - great discounts on a wide range of our products Volunteer and Community Service Leave Health & Wellbeing Services with 24/7 in app access to medical advice, safety support and mental healthcare for you and your immediate family members.
Annual flu vaccinations Medibank Health Insurance - discounts on corporate cover
Ready to apply?
Great
Just click the apply button to build your career with us
Please note: You must be a citizen, permanent resident or hold all the relevant employment visas and other approvals for the location and duration of this position to apply for this role.
Please note that we are not accepting applications from agencies at this time.
-
Warranty Administrator
vor 1 Monat
Melbourne, Österreich Lhr VollzeitWarranty Administrator Our client, a global leading construction and industrial franchise, is actively seeking a Warranty Administrator to join their team.This is a full-time permanent position based in Wymondham.Core Hours: 42.5 hours per week, 8am to 5.30pm with a 60min unpaid lunch.Essential Skills, Knowledge and Experience: Proven track record of...
-
Melbourne, Österreich Buscojobs VollzeitBenefits In return for your hard work and dedication you will receive:The role: A competitive and rewarding Salary offer + Super.Two bonuses a year: Potential to earn biannual bonuses providing increased earning capacity.Supplied: Corporate uniform supplied.Flexible Working Arrangements: Up to two days per week work from home in conjunction with HCA...
-
Warranty Manager
Vor 5 Tagen
Melbourne, Österreich One Power VollzeitEEA Group Pty Ltd has the belief of doing everything in our power to make things quick and simple for our valued clients.We pride ourselves on the quality of the products we deliver and the service we provide.All our products have a rich history in the construction industry, with years of experience and development in their design and technology and the...
-
Sales Representative
vor 2 Monaten
Melbourne, Österreich Field Sales Solutions VollzeitWe have lots of activities coming up including Sales Drives and merchandising roles.Previous sales or merchandising experience is desirable but not required. Are you looking for flexible work to fit around your existing commitments?Do you want to earn some extra cash at your own pace?If so, then we are looking for people just like you. We work with big...
-
Sales Representative
vor 3 Monaten
Melbourne, Österreich Caimanimmunizer VollzeitAt Caiman Immunizer, we are leaders in cybersecurity solutions and we firmly believe in the power of sales as the engine of our growth.As a Sales Representative, you will have the opportunity to work flexibly, manage your own time, and generate attractive income based on your results.We are looking for an experienced software sales commissioning specialist...
-
Sales Representative
vor 1 Woche
Melbourne, Österreich Glaxosmithkline VollzeitSite Name: Australia – Victoria - Melbourne MetroPosted Date: Jan 1 2025Sales Representative – Melbourne CBDJoin GSK during an exciting time of growth, with a leading product portfolioMake a difference to lives of patients as you drive access to innovative treatmentsEnjoy Five "Feel Good" wellbeing days per yearAbout the RoleDue to an internal promotion,...
-
Sales Representative
vor 1 Woche
Melbourne, Österreich Glaxosmithkline VollzeitSite Name: Australia - NSW - Sydney MetroPosted Date: Jan 1 2025Sales Representative – Penrith Join GSK during an exciting time of growth, with a leading product portfolio and launch product!Make a difference to lives of patients as you drive access to innovative treatmentsEnjoy Five "Feel Good" wellbeing days per yearAbout the Role We have an exciting...
-
Sales Representative
vor 1 Woche
Melbourne, Österreich Glaxosmithkline VollzeitSite Name: Australia – Victoria - Melbourne MetroPosted Date: Jan 1 2025Sales Representative – Melbourne CBDJoin GSK during an exciting time of growth, with a leading product portfolioMake a difference to the lives of patients as you drive access to innovative treatmentsEnjoy Five "Feel Good" wellbeing days per yearAbout the RoleDue to an internal...
-
Sales Representative
vor 1 Woche
Melbourne, Österreich Glaxosmithkline VollzeitSite Name: Australia – Victoria - Melbourne MetroPosted Date: Jan 1 2025Sales Representative – Melbourne CBD Join GSK during an exciting time of growth, with a leading product portfolioMake a difference to the lives of patients as you drive access to innovative treatmentsEnjoy Five "Feel Good" wellbeing days per yearAbout the Role Due to an internal...
-
Sales Representative
vor 4 Wochen
Melbourne, Österreich Glaxosmithkline VollzeitSite Name: Australia – Victoria - Melbourne MetroPosted Date: Dec 10 2024Sales Representative – Melbourne CBDJoin GSK during an exciting time of growth, with a leading product portfolio and launch product!Make a difference to lives of patients as you drive access to innovative treatmentsEnjoy Five "Feel Good" wellbeing days per yearAbout the RoleWe have...
-
Warranty Coordinator
Vor 2 Tagen
Melbourne, Österreich Buscojobs VollzeitBenefits Permanent Full Time Position in a leading OEM with long term job securityCompetitive pay rate + company biannual bonuses!$$$Exclusive staff discount on a range of goods and servicesSupportive mentors who value your input in finding new and improved ways to achieving successBe a part of a leading OEM which genuinely values and ensures everyone is...
-
Sales Representative
vor 1 Woche
Melbourne, Österreich Glaxosmithkline VollzeitSite Name: Australia – Victoria - Melbourne MetroPosted Date: Jan 1 2025Sales Representative – Melbourne CBD Join GSK during an exciting time of growth, with a leading product portfolioMake a difference to the lives of patients as you drive access to innovative treatmentsEnjoy Five "Feel Good" wellbeing days per yearAbout the Role Due to an internal...
-
Sales Representative
vor 4 Wochen
Melbourne, Österreich Glaxosmithkline VollzeitSite Name: Australia – Victoria - Melbourne MetroPosted Date: Dec 10 2024Sales Representative – Melbourne CBD Join GSK during an exciting time of growth, with a leading product portfolio and launch product!Make a difference to lives of patients as you drive access to innovative treatmentsEnjoy Five "Feel Good" wellbeing days per yearAbout the Role We...
-
Sales Representative
Vor 3 Tagen
Melbourne, Österreich LP Commercial Photography VollzeitSales Dandenong, Melbourne, Australia Sales Representative $80-$85kk base salary $15k in annual travel allowances plus uncapped commission potential Monday to Friday 8.00am-4.30pm – some flexibility required Any Sales background considered, full training and mentoring provided Supportive and positive team dynamic Amazing training, mentoring and induction...
-
Sales Representative
Vor 3 Tagen
Melbourne, Österreich LP Commercial Photography VollzeitSales Campbellfield, Melbourne, Australia Sales Representative $80k base salary $15k in annual travel allowances plus uncapped commission potential Monday to Friday 8.00am-4.30pm – some flexibility required Any Sales background considered, full training and mentoring provided Supportive and positive team dynamic Amazing training, mentoring and induction...
-
Full Time Customer Service
vor 2 Wochen
Melbourne, Österreich Beacon Lighting VollzeitAfter initial onsite training, this role will be a hybrid working arrangement Join Australia's leading lighting retailer Full Time permanent role at our Support Centre located in Derrimut Great company culture and benefits with flexible working arrangements ABOUT BEACON LIGHTING Established in Melbourne in 1967, Beacon Lighting is Australia's leading...
-
Full Time Customer Service
vor 12 Stunden
Melbourne, Österreich Beacon Lighting VollzeitAfter initial onsite training, this role will be a hybrid working arrangementJoin Australia's leading lighting retailerFull Time permanent role at our Support Centre located in DerrimutGreat company culture and benefits with flexible working arrangementsABOUT BEACON LIGHTINGEstablished in Melbourne in 1967, Beacon Lighting is Australia's leading specialist...
-
Warranty Officer – Victoria
vor 3 Monaten
Melbourne, Österreich Tideri Jobbörse VollzeitAgricultural Equipment Holdings Group – Officer VIC Are you a detail-oriented individual with excellent organisational and communication skills?Do you thrive in a process-driven environment?Join Us!We are currently seeking a full-time Group Warranty Officer to join our friendly and high-performing team at Rural Group .You'll ideally be located in...
-
Warranty Officer – Victoria
vor 2 Wochen
Melbourne, Österreich Aeh Group VollzeitAre you a detail-oriented individual with excellent organisational and communication skills?Do you thrive in a process-driven environment? Join Us! We are currently seeking a full-time Group Warranty Officer to join our friendly and high-performing team at Rural Group.You'll ideally be located in Shepparton or Cobram and process warranty claims across our 3...
-
Maintenance & Warranty Supervisor
vor 1 Monat
Melbourne, Österreich Design & Build Recruitment VollzeitDesign & Build has partnered with an Australian-owned residential builder specialising in volume home and medium-density projects.With their footprint covering all states of the country, they are on a growth journey and have a fantastic opportunity for a Maintenance & Warranty Supervisor to join their team and drive outcomes of rectification works.As the...
