Quality Assurance Manager
vor 2 Monaten
DTMF Group offers a range of services including commercial window cleaning, high-pressure cleans, grounds maintenance,
carpark cleaning, COVID-19 deep cleans and more.
With our clients at the centre of our solutions, we achieve excellence through best practices, tools, systems and innovations.
We excel in creating and maintaining clean, healthy and safe indoor and outdoor environments for commercial office buildings, as well as retail, education, heath, medical, leisure and government facilities.
Our business is growing, and we are currently seeking an experienced Quality Assurance Manager.
In this role, your responsibilities will include:
Be involved in both internal and external quality assuranceEnsure compliance with company standards and regulatory requirementWork closely with operations teams to ensure service delivery, implement quality improvement initiatives, and drive continuous improvement efforts across the organisationEnsure all project operations comply with comprehensive quality assurance plan prepared by the National Quality Manager of the organisation Ensure compliance of quality systems, encompassing change controls, deviations, incidents, and customer feedbackManage the operations, ensuring service delivery to your portfolio of clients is planned and executed efficientlyReport to Managing Director, National Operations Director and National Quality Assurance Manager on any operational issues and workshop solutionsEnsure organisation's quality management systems are implemented and adhere to pertinent legislation, regulations, standards, and funding prerequisitesEnsure adherence to quality benchmarks and contractual obligations.Conduct operations in line with applicable laws.Employ root cause analysis to pinpoint avenues for enhancement and practice refinement.Skills required:
Minimum of a bachelor's degree or higher, or at least 5 years of relevant experience, with a strong understanding of compliance and quality enhancement.
Demonstrated expertise in quality, risk, compliance, or audit processes Proficiency in stakeholder management and relationship building.Proven ability to implement quality assurance and project management practices in line with established standards.The position is full-time with a salary range of $73,000 to $85,000 depending on skills and experience.
If you're interested in this position and have a suitable background for the role, Apply Now.
Please note due to the high volume of applications, only successful candidates will be contacted.
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