State Government Of Victoria, Australia | Platform Administrator
vor 18 Stunden
Organisation: Department of Government Services
Occupation: Technology
Reference: VG/1833283/-
About us
The Department of Government Services (DGS) was established on 1 January 2023 to improve everyone's experience of doing business and interacting with the Victorian government.
We bring important day-to-day services together in one department to make things easy and seamless for Victorians and businesses.
We are doing this by connecting and digitising our systems and platforms across state and local government as well as streamlining our corporate and procurement services.
About the role
The Platforms Administrator will work within the Operations team to ensure the day-to-day operational administration, maintenance, and optimisation of SaaS platforms, with a focus on SAP SuccessFactors (Cloud).
This role is pivotal in supporting business operations by managing routine IT requests, addressing system tickets, providing application support, and offering general IT assistance.
The ideal candidate will have experience in administering SaaS platforms and be adept at configuring, maintaining, and improving enterprise-level systems.
Familiarity with SAP SuccessFactors is strongly preferred, and an understanding of SaaS platform governance, quality assurance, and security standards is essential.
Key Accountabilities include:
Configure and manage SaaS platforms, particularly SAP SuccessFactors, to ensure they meet organisational objectives and deliver optimal performance.
Collaborate with stakeholders to gather requirements and deliver scalable, maintainable solutions that drive process improvements.
Conduct quality assurance (QA) testing to identify and address system bugs and defects, ensuring reliable platform performance.
Provide timely support to end-users, resolving queries and technical issues effectively.
Develop, maintain, and improve standard operating procedures (SOPs) to uphold consistency and operational excellence.
Oversee environment management and implement data masking to protect sensitive information and ensure compliance with governance standards.
Prepare operational reports using tools such as Power BI, providing insights to support decision-making and continuous improvement.
Prepare data and provide support for the execution of the training strategy to enhance end-user proficiency and adherence to best practices.
Participate in audits and compliance reviews, ensuring adherence to regulatory and organisational standards and identifying areas for improvement.
About you
To be considered for the role, you must be able to demonstrate:
Demonstrated experience in configuring, managing, and supporting SaaS platforms, with a strong preference for expertise in SAP SuccessFactors (Cloud) or similar systems.
Proven ability to build and maintain productive relationships with stakeholders at all levels, ensuring effective communication and collaboration to achieve business outcomes.
Experience in preparing operational reports using tools such as Power BI, maintaining standard operating procedures (SOPs), and managing platform environments to support governance and compliance.
Strong problem-solving skills with the ability to identify, analyse, and resolve complex system issues, including managing risks and ensuring platform reliability through quality assurance practices.
Highly developed written communication skills, including the ability to prepare clear and concise briefs and reports, coupled with the adaptability to respond to evolving priorities and drive continuous improvement.
Mandatory requirements
A degree in Information Technology, Computer Science, or a related discipline, or equivalent work experience.
Proven experience managing SaaS platforms, particularly SAP SuccessFactors (Cloud), or equivalent enterprise systems.
Ability to obtain and maintain a baseline security clearance.
How to apply
Apply before the advertised closing date 11:59pm on Monday, 20 January 2025.
All applications should include:
a resume; and a cover letter which addresses the key selection criteria (within three pages).
This position is only open to applicants with relevant rights to work in Australia.
Other relevant information
The department is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees and clients and consistent with the department's obligations under the Occupational Health and Safety Act 2004 (OH&S Act).
To support this, DGS has a COVID-19 Vaccination policy which strongly recommends all DGS employees be fully vaccinated.
Preferred candidates will be required to complete a Pre-employment Declaration and Consent Form.
Employment of successful candidates will be subject to a National Police Check.
DGS actively promotes diversity, inclusion and an equal opportunity workplace.
We welcome applicants from all diverse backgrounds, including people with disabilities and Aboriginal and Torres Strait Islander peoples.
All roles at DGS can be worked flexibly, however it may differ from role to role.
Job type: Full time / 12 months
Job classification: VPSG5
Contact: Jaye Roob, Operations Lead |
#J-18808-Ljbffr
-
Platform Administrator
vor 2 Monaten
Melbourne, Österreich State Government Of Victoria, Australia VollzeitOrganisation: Department of Government ServicesOccupation: TechnologyReference: VG/1833283About us The Department of Government Services (DGS) was established on 1 January 2023 to improve everyone's experience of doing business and interacting with the Victorian government. We bring important day-to-day services together in one department to make things easy...
-
Platform Administrator
vor 1 Monat
Melbourne, Österreich State Government Of Victoria, Australia VollzeitOrganisation: Department of Government ServicesOccupation: TechnologyReference: VG/1833283About us The Department of Government Services (DGS) was established on 1 January 2023 to improve everyone's experience of doing business and interacting with the Victorian government. We bring important day-to-day services together in one department to make things easy...
-
Platform Administrator
vor 18 Stunden
Melbourne, Österreich State Government Of Victoria, Australia VollzeitOrganisation: Department of Government ServicesOccupation: TechnologyReference: VG/1833283/-About us The Department of Government Services (DGS) was established on 1 January 2023 to improve everyone's experience of doing business and interacting with the Victorian government.We bring important day-to-day services together in one department to make things...
-
Platform Administrator
vor 2 Monaten
Melbourne, Österreich State Government Of Victoria, Australia VollzeitOrganisation: Department of Government ServicesOccupation: TechnologyReference: VG/1833283About usThe Department of Government Services (DGS) was established on 1 January 2023 to improve everyone's experience of doing business and interacting with the Victorian government. We bring important day-to-day services together in one department to make things easy...
-
Melbourne, Österreich Tideri Jobbörse VollzeitOrganisation: Department of Government Services Occupation: Technology Reference: VG/1833283 About us The Department of Government Services (DGS) was established on 1 January 2023 to improve everyone's experience of doing business and interacting with the Victorian government.We bring important day-to-day services together in one department to make things...
-
Melbourne, Österreich Tideri Jobbörse VollzeitOrganisation: Department of Government Services Occupation: Technology Reference: VG/1833283 About us The Department of Government Services (DGS) was established on 1 January 2023 to improve everyone's experience of doing business and interacting with the Victorian government.We bring important day-to-day services together in one department to make things...
-
Melbourne, Österreich Tideri Jobbörse VollzeitJob type: Full time / Until 27 June 2025 Organisation: Service Victoria Occupation: Technology Reference: VG/GS/1837023 VPS4 - $92,332 to 104,762 plus superannuation - Until 30 June 2025 Who we are Service Victoria is the one place to go for government services.It's our job to make things easy.Our customers give our services an overall 96% satisfaction...
-
Platform Administrator
Vor 3 Tagen
Melbourne, Österreich Department of Government Services VollzeitOrganisation: Department of Government ServicesOccupation: TechnologyReference: VG/1833283/-About us The Department of Government Services (DGS) was established on 1 January 2023 to improve everyone's experience of doing business and interacting with the Victorian government.We bring important day-to-day services together in one department to make things...
-
Platform Administrator
Vor 3 Tagen
Melbourne, Österreich Department of Government Services VollzeitOrganisation: Department of Government ServicesOccupation: TechnologyReference: VG/1833283/-About us The Department of Government Services (DGS) was established on 1 January 2023 to improve everyone's experience of doing business and interacting with the Victorian government.We bring important day-to-day services together in one department to make things...
-
Melbourne, Österreich Victoria Police VollzeitReference: VG/E20045811GDSalary Range: $95,102 - $107,905About the role:This is an exciting opportunity to progress your career and obtain experience working as a Senior Police Lawyer in the Courts and Prosecutions Services Division of the Victoria Police Legal Services Department (LSD). Our vision is to be a centre of prosecutorial and legal excellence,...
-
Platform Administrator
Vor 2 Tagen
Melbourne, Österreich Department of Government Services VollzeitOrganisation: Department of Government Services Occupation: Technology Reference: VG/1833283/- About us The Department of Government Services (DGS) was established on 1 January 2023 to improve everyone's experience of doing business and interacting with the Victorian government.We bring important day-to-day services together in one department to make things...
-
Melbourne, Österreich Parks Victoria VollzeitOccupation: Communications, Marketing and MediaReference: VG/12473/HOPParks Victoria is seeking a driven senior manager to lead a dynamic function dedicated to providing opportunities for all Victorians to experience nature-based experiences.Enable more people to understand and experience the natural wonders of VictoriaPlay a strategic role in building...
-
Platform Administrator
Vor 3 Tagen
Melbourne, Österreich Department of Government Services VollzeitOrganisation: Department of Government ServicesOccupation: TechnologyReference: VG/1833283/-About usThe Department of Government Services (DGS) was established on 1 January 2023 to improve everyone's experience of doing business and interacting with the Victorian government.We bring important day-to-day services together in one department to make things easy...
-
Platform Administrator
Vor 3 Tagen
Melbourne, Österreich Department of Government Services VollzeitOrganisation: Department of Government ServicesOccupation: TechnologyReference: VG/1833283/-About usThe Department of Government Services (DGS) was established on 1 January 2023 to improve everyone's experience of doing business and interacting with the Victorian government.We bring important day-to-day services together in one department to make things easy...
-
Platform Administrator
Vor 2 Tagen
Melbourne, Österreich Department of Government Services VollzeitOrganisation: Department of Government ServicesOccupation: TechnologyReference: VG/1833283/-About usThe Department of Government Services (DGS) was established on 1 January 2023 to improve everyone's experience of doing business and interacting with the Victorian government.We bring important day-to-day services together in one department to make things easy...
-
Melbourne, Österreich Tideri Jobbörse VollzeitOrganisation: Department of Transport and Planning Occupation: Planning Reference: 6286 About the Role This is a five year fixed term SES 1 position The Department of Transport and Planning is seeking an inspiring leader to take on the role of Director, Planning Systems .This pivotal position drives the delivery of planning services and oversees the...
-
Melbourne, Österreich Victoria Police VollzeitLocation: Melbourne | Northern MetropolitanJob type: Full timeOrganisation: Victoria PoliceReference: VG/E20041910VAbout the role:This is an exciting opportunity to progress your career and obtain experience working as a Senior Police Lawyer in the Courts and Prosecution Services Division (CPSD) of the Victoria Police Legal Services Department (LSD). Our...
-
Director State Planning Services
vor 1 Monat
Melbourne, Österreich State Government Of Victoria, Australia VollzeitOrganisation: Department of Transport and PlanningOccupation: PlanningReference: 6261About the RoleThis is a five year fixed term SES 1 positionThe Department of Transport and Planning is seeking a dynamic and strategic leader to take on the role of Director, State Planning Services. This is your opportunity to influence state-wide planning outcomes and...
-
Melbourne, Österreich Tideri Jobbörse VollzeitLocation: Melbourne | Northern Metropolitan Job type: Full time / Until 18/09/2025 Organisation: Victoria Police Occupation: Administration/Secretarial Reference: VG/E20006727C The Victoria Police Forensic Services Department is an accredited laboratory that provides a professional forensic service to Victoria Police, persons involved with the administration...
-
Melbourne, Österreich Tideri Jobbörse VollzeitOrganisation: Department of Transport and Planning Occupation: Planning Reference: 6261 About the Role This is a five year fixed term SES 1 position The Department of Transport and Planning is seeking a dynamic and strategic leader to take on the role of Director, State Planning Services .This is your opportunity to influence state-wide planning outcomes and...
