Intouch | Family Violence Quality, Risk And Compliance Manager | Melbourne
vor 1 Monat
Family Violence Quality, Risk and Compliance Manager Are you an experienced manager, passionate about high quality, risk conscious and compliant services for culturally and linguistically diverse families experiencing family violence?
Join our team in Melbourne and make a positive difference in the lives of migrant and refugee women, their families, and their communities.
About inTouch
inTouch is at the forefront of providing integrated and culturally responsive services to women from migrant and refugee communities experiencing family violence.
For over 40 years, we've championed the cause of our clients, helping more than 30,000 women, children and families to thrive despite the challenges they've faced.
Our approach is unique and effective, thanks to our inLanguage, inCulture delivery model and our team's profound and personal understanding of cultural sensitivities and the migration journey.
inTouch is an equal opportunity employer and is committed to being an organisation that embraces a culture of equality, diversity and inclusion within our workforce and approach to service delivery.
We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from diverse cultural and linguistic communities, people of all ages and LGBTIQ people.
About the Role
The Family Violence Quality, Risk, and Compliance Manager will lead the effective management of service quality, risks and compliance within inTouch, ensuring the highest standards of care, safety, and service.
This role involves the development, implementation and oversight of an inTouch quality and risk management framework and strategies including establishing policies that support best practices across all services.
The manager will guide the inTouch team in delivering consistent, high-quality support, promoting continuous improvement through audits, evaluations, and the development of practice guidelines.
Additionally, this position will build and sustain key stakeholder partnerships to enhance service delivery and support positive outcomes for clients and staff.
To be successful for the role you'll also need:
Proven substantial leadership in the Family Violence sector and reform agenda, with experience in supporting specialist practice and quality risk management from a trauma informed perspective.
Demonstrated experience in leading quality and risk management systems, and governance.
Experience in the family violence sector, including leadership roles.
Experience working with multicultural communities, ensuring culturally safe and inclusive practices.
Tertiary qualifications in social work, psychology, counselling, or a related field.
Skilled in engaging stakeholders to address complex problems and drive improved outcomes.
Excellent communication and relationship-building skills with diverse stakeholders.
Experience in project management and implementing community sector changes focused on quality improvement.
Knowledge of intersectional feminist frameworks and the gendered nature of family violence, particularly in multicultural contexts.
Familiarity with relevant legislative and policy frameworks for example; Multi-Agency Risk Assessment and Management Framework, Family Violence Information Sharing Scheme, Child and Family Violence Information Sharing Schemes.
Ready to submit your application?
If you are ready apply today
Your application must include:
A cover letter, addressing the Position Accountabilities in the Position Description A current resume showcasing demonstrated skills and experiences.
Application closing date will be 6 December 2024
All applicants must have the right to work in Australia and will need to undergo a National Police Check and Working with Children Check prior to commencing employment.
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Melbourne, Österreich Intouch VollzeitFamily Violence Quality, Risk and Compliance ManagerAre you an experienced manager, passionate about high quality, risk conscious and compliant services for culturally and linguistically diverse families experiencing family violence?Join our team in Melbourne and make a positive difference in the lives of migrant and refugee women, their families, and their...
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Melbourne, Österreich Intouch VollzeitFamily Violence Quality, Risk and Compliance ManagerAre you an experienced manager, passionate about high quality, risk conscious and compliant services for culturally and linguistically diverse families experiencing family violence? Join our team in Melbourne and make a positive difference in the lives of migrant and refugee women, their families, and their...
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