Casual Student Adviser
vor 1 Monat
Casual Hourly Rate:HEW5 ($52.47 per hour + 11% superannuation)
Employment Type:Casual (multiple positions are available)
Location: Burwood campus
About the Role:
The Student Adviser a responsible for providing advice, support and administrative services within the Contact Centre that improve the student experience and engage our students to facilitate their success.
To be successful, you'll have:
Completion of a Degree without subsequent relevant work experience; or
Completion of an Associate Diploma and at least two years subsequent relevant work experience; or
An equivalent combination of relevant work experience and/or education and training
Experience in administration and related activities in a large organisation with complex administrative structures, policies, and procedures.
Customer services experience, preferably in a tertiary educational institution
Experience in operating in a high-pressure diverse environment, involving face to face, phone, and written issues.
Experience providing services and support in a large organisation.
Your key responsibilities will be to:
Provide information, advice and support to students. This will mainly be over the phone, email and live chat with minimal face to face interactions.
Contribute to the implementation of strategies and programs to improve the student experience and contribute to improved ways of working
Provide resolution to complex student enquiries
Coordinate and implement a range of administrative services to support students
Review, evaluate and implement systems, process and practices to improve response times, increase quality, reduce costs and foster a culture of customer service excellence
Additional Comments:
Can you start shifts at 8.30 am?
Can you finish shifts at 7 pm?
Can you work full time during peak periods? Specify dates
Would you be available to work at least one Saturday per month? The Call Centre is open 10am-2pm
Would you be interested in shifts throughout the year?
Are you able to work on campus at Burwood in one of our Student Central Hubs when required?
Please let me know your citizenship status i.e. Australian citizen/Permanent Resident etc.
Do you have any holidays or other commitments, which may affect your availability this year and until the end of March 2025.
* All new staff must obtain and maintain an Employee Working with Children Check, and are required to provide evidence of an Employee WWCC.
Please note: Staff are required to pay for the cost of their Working with Children Check . You can claim the cost back on tax.
Staff are also required to pay for the cost of renewal of their Working with Children Check.
*Please note hours outside of these peak periods are severely reduced and there is no guarantee of number of hours.
About us:
The flexible learning options we provide our students and our diverse team of professionals and academic experts has enabled us to achieve a 5-star rating by the prestigious university ranking organisation Quacquarelli Symonds. For eight consecutive years, we've achieved the highest level of overall student satisfaction among Victorian universities.
We have a network of campuses, learning centres and research centres across Victoria and corporate offices in Melbourne, China, Indonesia, India and Sri Lanka. Our online Cloud campus provides more than 13,000 students with access to state-of-the-art digital tools and direct access to world-renowned academics.
As a Victorian university with a global impact, Deakin is translating its research into commercial outcomes that will help drive innovation for Australia's economy.
Please submit your updated resume and 1 page cover letter.Applications for this position close on 6th of November 2024. Contact ****** you have any questions.
-
Casual Student Adviser
vor 1 Monat
Melbourne, Österreich Deakin Alumni VollzeitApply now Job no: 565090 Work type: Casual Location: Melbourne - Burwood Categories: Administration, Student Services, Customer Service Casual Hourly Rate: HEW5 ($52.47 per hour + 11% superannuation)Employment Type: Casual (multiple positions are available)Location: Burwood campusAbout the Role: The Student Adviser is responsible for providing advice,...
-
Casual Student Adviser
vor 1 Monat
Melbourne, Österreich Deakin Alumni VollzeitCasual Hourly Rate: HEW5 ($52.47 per hour + 11% superannuation) Employment Type: Casual (multiple positions are available) Location : Burwood campus About the Role: The Student Adviser a responsible for providing advice, support and administrative services within the Contact Centre that improve the student experience and engage our students to...
-
Casual Student Engagement Officer
Vor 6 Tagen
Melbourne, Österreich Box Hill Institute Employees, Location, Alumni VollzeitBased at our Lilydale Campus Casual opportunity available Attractive remuneration package offered About the role: Casual opportunity to join the Lilydale Adult Migration English Program (AMEP) team as one of their Student Engagement Officer's until end January 2025.The Student Engagement Officer role forms part of the Box Hill Institute AMEP team and is the...
-
Casual Student Engagement Officer
Vor 4 Tagen
Melbourne, Österreich Box Hill Institute Employees, Location, Alumni VollzeitBased at our Lilydale Campus Casual opportunity available Attractive remuneration package offered About the role: Casual opportunity to join the Lilydale Adult Migration English Program (AMEP) team as one of their Student Engagement Officer's until end January 2025.The Student Engagement Officer role forms part of the Box Hill Institute AMEP team and is the...
-
Student Learning Officer
vor 1 Monat
Melbourne, Österreich Catholic Education Cairns VollzeitSchool Learning Officer (Casual) Contract Commencement Date: January 2025 Employment Type: Casual Salary Range: SOF2$39.45 to $40.29 Gross per hour (casual loaded rate) This is an active advertisement with no official end date.Applicants will be interviewed upon receipt of application, if suitable. St Thomas' School - Mareeba St Thomas Of Villanova Catholic...
-
Student Success Advisor
vor 2 Wochen
Melbourne, Österreich Tideri Jobbörse VollzeitAt Keypath, we invite you to be part of something transformative.As a global EdTech leader, we collaborate with prestigious universities to create and deliver online education solutions that tackle global social and economic challenges head-on.Join our dynamic, fast-growing international team that thrives on collaboration, innovation, and lifelong...
-
Internal Only
Vor 7 Tagen
Melbourne, Österreich Box Hill Institute Employees, Location, Alumni VollzeitBased at our Lilydale Campus Casual opportunity available Internal only opportunity INTERNAL ONLY OPPORTUNITY About the role: Casual opportunity to join the Lilydale Adult Migration English Program (AMEP) team as one of their Student Engagement Officer's until end January 2025.The Student Engagement Officer role forms part of the Box Hill Institute AMEP team...
-
Accessability Adviser
vor 2 Wochen
Melbourne, Österreich Swinburne University of Technology VollzeitPrime opportunity to join Student Engagement in the AccessAbility TeamFull-time, ongoing position at our Hawthorn campusHEW 6 salary + 17% superannuation and staff benefitsAbout the RoleJoin Swinburne University's AccessAbility Services and help create an inclusive, supportive environment for students with diverse needs. As an AccessAbility Adviser, you will...
-
Student Support Assistant
vor 3 Wochen
Melbourne, Österreich Unisc Careers VollzeitStudent Services, Sunshine Coast Campus, Sippy Downs and Moreton Bay Campus, Petrie Level 3, Step 6 $41.26 per hour, plus up to 11% employer superannuation Multiple casual opportunities available The Opportunity In this role, you will efficiently handle student inquiries through phone, email, and in-person interactions, delivering timely and accurate...
-
Melbourne, Österreich Tideri Jobbörse VollzeitCompany Description Discover Your Path at Keypath!About Us: At Keypath, we invite you to be part of something transformative.As a global EdTech leader, we collaborate with prestigious universities to create and deliver online education solutions that tackle global social and economic challenges head-on.Join our dynamic, fast-growing international team that...
-
Associate Director, Student Residential Services
vor 1 Monat
Melbourne, Österreich Clearcompany VollzeitAssociate Director, Student Residential Services $85.05 P/H plus Super Located on Hawthorn Campus Lively campus environment About the Company Our client provides on-campus accommodation to over 600 residents from regional Victoria, interstate, and overseas.Their commitment is to deliver quality support services, foster a positive and inclusive community, and...
-
Casual Relief Teacher
vor 2 Monaten
Melbourne, Österreich Standrews VollzeitAre you dedicated to making a positive impact on young lives through Christ-centered education and a commitment to excellence?St Andrews Christian College is a coeducational Christian school (Prep – Year 12), located in Wantirna South, Melbourne.Our staff support the College's mission: To educate our students so that they are well-skilled, understand life...
-
Student Wellbeing
Vor 6 Tagen
Melbourne, Österreich Department of Education & Training, Victoria VollzeitLocation: Melbourne | Northern MetropolitanJob type: Full time / From 28/01/2025Organisation: Schools (Government)Salary: Salary not specifiedOccupation: Education and TrainingReference: 1456260Location ProfilePascoe Vale Girls College is a Year 7-12 secondary school located in the northern metropolitan suburb of Pascoe Vale. Students are drawn from a wide...
-
Student Wellbeing
Vor 6 Tagen
Melbourne, Österreich Department of Education & Training, Victoria VollzeitLocation: Melbourne | Northern MetropolitanJob type: Full time / From 28/01/2025Organisation: Schools (Government)Salary: Salary not specifiedOccupation: Education and TrainingReference: 1456260Location Profile Pascoe Vale Girls College is a Year 7-12 secondary school located in the northern metropolitan suburb of Pascoe Vale. Students are drawn from a wide...
-
Casual Relief Teacher
vor 22 Stunden
Melbourne, Österreich Mycareer+ VollzeitCasual Relief TeacherWe are looking for dedicated and adaptable educators to join us as Casual Relief Teachers, stepping in to provide vital classroom coverage during teacher absences.Role Highlights:Deliver engaging lessons and manage diverse student groups.Maintain a positive and productive learning environment.Adapt to various classroom settings and...
-
Associate Director, Student Residential Services
vor 3 Wochen
Melbourne, Österreich Clearcompany VollzeitAssociate Director, Student Residential Services$85.05 P/H plus SuperLocated on Hawthorn CampusLively campus environmentAbout the CompanyOur client provides on-campus accommodation to over 600 residents from regional Victoria, interstate, and overseas. Their commitment is to deliver quality support services, foster a positive and inclusive community, and...
-
Student Wellbeing
Vor 5 Tagen
Melbourne, Österreich State Government Of Victoria, Australia VollzeitLocation: Melbourne | Northern MetropolitanJob type: Full time / From 28/01/2025Organisation: Schools (Government)Salary: Salary not specifiedOccupation: Education and TrainingReference: 1456260Location ProfilePascoe Vale Girls College is a Year 7-12 secondary school located in the northern metropolitan suburb of Pascoe Vale.Students are drawn from a wide...
-
Lecturer Law Casual Consolidation
vor 3 Wochen
Melbourne, Österreich School of Education, La Trobe University VollzeitDetails - Lecturer Law Casual ConsolidationLecturer Law Casual ConsolidationApply nowJob no:568192Work type:ContinuingLocation:Melbourne (Bundoora)Categories:LawWe are reducing the overall use of academic casual employment and providing meaningful pathways for casual academic staff to ongoing academic employment through our casual consolidation project.To be...
-
Lecturer Law Casual Consolidation
vor 3 Wochen
Melbourne, Österreich School of Education, La Trobe University VollzeitDetails - Lecturer Law Casual ConsolidationLecturer Law Casual ConsolidationApply now Job no: 568192 Work type: Continuing Location: Melbourne (Bundoora) Categories: Law We are reducing the overall use of academic casual employment and providing meaningful pathways for casual academic staff to ongoing academic employment through our casual consolidation...
-
Lecturer Law Casual Consolidation
vor 3 Wochen
Melbourne, Österreich School of Education, La Trobe University VollzeitDetails - Lecturer Law Casual ConsolidationLecturer Law Casual ConsolidationApply now Job no: 568192 Work type: Continuing Location: Melbourne (Bundoora) Categories: Law We are reducing the overall use of academic casual employment and providing meaningful pathways for casual academic staff to ongoing academic employment through our casual consolidation...
