Assetlink | Security Services Supervisor | Melton
vor 2 Wochen
Established in 1993, Assetlink is an Australian owned facilities services provider with over 2,500 people serving over 1200 customers nationwide.
Specialising in the provision of standalone cleaning and security services or a tailored integrated solution, Assetlink supports businesses to manage their assets and operations in the commercial, retail, aviation, health & aged care and mining sectors.
The Role:
We currently have an exciting opportunity for an experienced Security Service Supervisor to join our team at QIC Woodgrove Shopping Centre.
The position will be responsible for overseeing the day-to-day operation and performance of the site and will provide visible leadership, direction and support to ensure efficiency and effectiveness are maintained at a consistent level.
Key Requirements:
Significant Security Management & Client liaison experience.
Weekend availability is essential.
Full Working Rights in Australia is essential.
Work Hours are as follows:
Monday: 3pm to 11pm
Thursday & Friday: 3pm to 11pm
Saturday & Sunday: 9am to 5pm
Key Responsibilities:
Working closely with the Guest Services Manager to achieve a high level of client satisfaction.
Coaching, mentoring, and supporting security team members to build a high-performing team.
Ensuring all Team Members are in compliance and have all up-to-date credentials/endorsements.
Liaising with local Law Enforcement Authorities regarding security issues impacting the Centre and its surroundings.
Monthly KPI's and metrics reporting with management to ensure cost-effectiveness aligned with company budgets.
Acting on any incidents, near misses, equipment faults, complaints, and information that is security-related.
Effectively managing labour costs such as rosters, leave, and overtime according to the site's P&L and company standards.
Establishing systems, policies, and procedures knowledge base to ensure consistently high service performance and seamless support.
To succeed in this role you will need:
Well-developed interpersonal, communication, and relationship-building skills.
Previous Security Management or supervisory experience with an understanding of emergency procedures.
Experience leading a team.
Proficiency in preparation of reports, dashboards, and documentation.
Ability to handle high-pressure situations with key stakeholders.
Current Security license with appropriate endorsements.
Advanced First Aid / Advanced CPR and Resuscitation (Preferred).
Provision of after-hours assistance and emergency response for all security, operations, and facility-related areas.
This is an exciting position that represents a unique opportunity to make a difference by establishing an environment that fosters high morale, performance, ethical behavior, and the general well-being of personnel.
If you're a highly motivated and enthusiastic individual with a commitment to providing excellent service and would like to be part of a key team, then take your career on a journey with Assetlink and "Apply Now" .
In order to comply with various Federal/State/Territory Government mandates and Client site requirements, you must be able to provide proof of vaccination if required as part of the Assetlink recruitment process.
Assetlink's Diversity Commitment:
Assetlink is committed to maintaining, growing, and supporting our diverse and inclusive culture by seeking and promoting diversity within each of our work sites.
We welcome and encourage applications from diverse community groups and ages including Aboriginal and Torres Strait Islander, LGBTIQA, people with disabilities, women, and other diversity groups.
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