Team Lead

Vor 2 Tagen


Sydney, Österreich Uber Vollzeit

Join a leading company in AU as a Team Lead - Uber. Manage a critical line of business handling safety incidents for Australia and New Zealand customers.Key Responsibilities:Lead, coach, and motivate a team navigating sensitive cases in a fast-paced environment.Employ critical thinking, emotional intelligence, and creative problem-solving skills to help employees navigate sensitive cases.Lead internal operational work streams, including analytics and reporting, quality assurance, training and development, and administration.Provide oversight for escalated requests across safety lines of business.Your Skills:People management, including dispute resolution, training & development, and reporting.Experience in a high-volume, fast-paced customer-facing role with safety support experience.Strong communication and stakeholder management skills.We value diversity and inclusion and do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors.
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