Customer Engagement Specialist
vor 4 Stunden
Customer Engagement Specialist - No experience neededThe House of Mercier is a forward-thinking recruitment agency that connects talented individuals with remarkable career opportunities worldwide.
We are in search of an enthusiastic Customer Engagement Specialist to join our team in the online media industry.
This is a fantastic opportunity for candidates who have a passion for customer interaction, as no prior experience is necessary.
In this role, you will be responsible for engaging with our customers and ensuring they have a positive experience with our services.ResponsibilitiesEngage with customers through various communication channels including phone, email, and social mediaBuild and maintain strong relationships with customers by addressing their needs and concernsProvide assistance and information about our services, promotional offers, and company updatesGather feedback from customers to improve our offerings and customer serviceCollaborate with team members to enhance overall customer engagement strategiesAssist in organizing and participating in customer outreach initiativesStay informed about industry trends to provide relevant insights and suggestions to customersRequirementsExcellent communication skills, both verbal and writtenStrong interpersonal skills with a focus on customer satisfactionAbility to work collaboratively in a team-oriented environmentBasic computer skills and familiarity with social media platformsWillingness to learn and grow within the roleStrong organizational skills and attention to detailPositive attitude and enthusiasm for engaging with customersBenefitsHealth Care Plan (Medical, Dental & Vision)Retirement Plan (401k, IRA)Life Insurance (Basic, Voluntary & AD&D)Paid Time Off (Vacation, Sick & Public Holidays)Family Leave (Maternity, Paternity)Short Term & Long Term DisabilityTraining & DevelopmentWork From HomeFree Food & SnacksWellness ResourcesStock Option PlanSeniority level: Entry levelEmployment type: Full-timeJob function: Customer ServiceIndustries: IT Services and IT Consulting#J-18808-Ljbffr
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