Head Of Operations
vor 3 Wochen
Full timeAs part of a global company, Tunstall is the market leader of telecare solutions. Tunstall's assistive technologies aid people with additional needs to maintain their independence, confidence and the ability to live safely in the place of their choice. Our Australian and New Zealand teams provide support and assistance at the press of a button, delivering peace of mind and reassurance to clients and their families with our emergency medical alarms and 24/7 call centre support.Responsibilities of the roleThe Head of Operations plays a pivotal role in developing and empowering the call centre team that provides exceptional service for our clients who use our emergency medical alarms. This role will be responsible for developing capabilities, strengthening accountability and demonstrating strong leadership across the Australian Eagle Farm and New Zealand Tauranga offices.This role is accountable for driving high performance and accountability of themselves and their team members, leading and driving pivotal operational changes that the business requires at a strategic level, and ensuring their plans are executed at an operational level. This busy role drives a blend of operational management, strategic direction and a focus on continuous improvement to help provide an exceptional customer experience.The Head of Operations supports the implementation of revenue generating business initiatives and the implementation of new programs, product offerings and service delivery models to help strengthen and grow the business. This role fosters collaborative working relationships with both internal and external stakeholders.The successful candidate will join and actively contribute to the established Executive Leadership Team who are passionate, experienced and client-focused. This role is responsible for 5 direct reports and approximately 50 indirect reports who are located across the 2 offices.Experience and requirementsMinimum 5 years experience in a senior leadership position, preferably reporting into the CEO/MDExperience in leading a 24/7 contact centre environmentTertiary level degree in business and/or significant experience in related fieldsProven experience in advanced strategic planning and effectively managing changeExceptional leadership and people management skills with a proven ability to develop, inspire, engage and motivate a teamEnthusiastic and adaptable with the ability to multitask and pivot when requiredStrong decision maker with the ability to think outside the box and influence othersAbility to lead all aspects of the operations call centre management needs, including budgeting, workforce planning, data analysis and performance metrics, with a strong focus on qualityAn exceptional communicator who leads with self-awareness and lives our values of collaboration, accountability, customer focus and innovationTechnologically savvy with the ability to easily learn new products and systemsAbility to travel to New Zealand as requiredExperience within Aged Care, NDIS, Healthcare or Technology sectors desirable, however not essentialWhy us?Competitive salary packageAn assigned executive car parking spaceFlexible hybrid remote working opportunities availableGreat induction and orientation process to welcome you onboardOpportunities for training and developmentFun and regular staff events - we love foodOnsite gym and coffee machineInstant client and peer recognitionWarm and friendly cultureFree counselling serviceDiscounts and benefits.Diversity & InclusionWe're passionate about ensuring our team reflects the brilliant and unique qualities of the people and communities we support. At Tunstall you'll find a place where you're valued and celebrated for being yourself. We empower our people to deliver the very best teamwork, innovation and thought leadership by creating an environment where we champion diversity and inclusion. Each Tunstall colleague has a superpower…they're unique. No one else is them, and we think that's special. Come and join our mission and be part of our team, our One Tunstall team.To be successful, candidates must have the appropriate work eligibility rights and are required to complete Police, NDIS and Working with Children checks, which can all be organised and paid for by us.
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Head Of Operations
vor 4 Wochen
Brisbane, Österreich Tideri Jobbörse VollzeitGeneral/Business Unit Manager (CEO & General Management) Our client has an incredible opportunity foran experienced Head of Operations (for Disability Services) to join their well-established NFP organisation!What they offer Competitive salary and salary sacrifice Fully maintained company vehicle Company laptop and phone provided Modern contemporary office...
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Head Of Operations
Vor 3 Tagen
Brisbane, Österreich Resourceful Recruitment VollzeitAdd expected salary to your profile for insightsThe CompanyResourceful Recruitment is proud to partner with a leading energy company at the forefront of advancing Australia's energy future. With operations in Queensland's Surat Basin and a head office in Brisbane, this organisation delivers critical energy to industries and communities, supporting...
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Head Of Operations
vor 1 Tag
Brisbane, Österreich Resourceful Recruitment VollzeitAdd expected salary to your profile for insightsThe CompanyResourceful Recruitment is proud to partner with a leading energy company at the forefront of advancing Australia's energy future.With operations in Queensland's Surat Basin and a head office in Brisbane, this organisation delivers critical energy to industries and communities, supporting Australia's...
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Head Of Operations And Administration
vor 2 Monaten
Brisbane, Österreich Circa Contemporary Circus VollzeitOffice Management (Administration & Office Support) The Head of Operations & Administration works with the Executive team in ensuring the efficient running of our operations, supports the teams in effectively managing their programs and provides secretariat duties for the board.This challenging role is the stepping stone on your General Manager/Executive...
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Head Of Operations
vor 3 Wochen
Brisbane, Österreich Tunstall Australasia VollzeitFull time As part of a global company, Tunstall is the market leader of telecare solutions.Tunstall's assistive technologies aid people with additional needs to maintain their independence, confidence and the ability to live safely in the place of their choice.Our Australian and New Zealand teams provide support and assistance at the press of a button,...
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Head Of Operations
vor 2 Wochen
Brisbane, Österreich Tunstall Australasia Pty Ltd VollzeitFull timeAs part of a global company, Tunstall is the market leader of telecare solutions. Tunstall's assistive technologies aid people with additional needs to maintain their independence, confidence and the ability to live safely in the place of their choice. Our Australian and New Zealand teams provide support and assistance at the press of a button,...
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Head Of Manufacturing Operations
vor 3 Wochen
Brisbane, Österreich Rheinmetall VollzeitHead of Manufacturing Operations Rheinmetall Defence Australia Pty Ltd in Brisbane Rheinmetall / Head of Manufacturing Operations Ref.no.: AU02023 : Contract Type: Permanent Full-Time shareOntwitter shareOnlinkedIn shareOnxing WHAT WE ARE LOOKING FOR About the Team This role will be based at the Military Vehicle Centre of Excellence – MILVEHCOE,...
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Head Of Store Operation
vor 2 Wochen
Brisbane, Österreich Miller Leith VollzeitManagement - Area/Multi-site (Retail & Consumer Products)Full timeSalary: up to $310,000 + Super + EntitlementsThis is an exciting opportunity to join a renowned national retailer as Head of Store Operations, where you'll oversee and drive operational excellence across multiple store locations throughout Queensland.The CompanyBe part of a leading, nationwide...
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Head Of Operations
vor 2 Wochen
Brisbane, Österreich Tunstall Australasia Pty Ltd VollzeitFull timeAs part of a global company, Tunstall is the market leader of telecare solutions. Tunstall's assistive technologies aid people with additional needs to maintain their independence, confidence and the ability to live safely in the place of their choice. Our Australian and New Zealand teams provide support and assistance at the press of a button,...
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Head Of Operations
vor 2 Wochen
Brisbane, Österreich Tunstall Australasia Pty Ltd VollzeitFull time As part of a global company, Tunstall is the market leader of telecare solutions.Tunstall's assistive technologies aid people with additional needs to maintain their independence, confidence and the ability to live safely in the place of their choice.Our Australian and New Zealand teams provide support and assistance at the press of a button,...
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Head Of Store Operation
vor 2 Wochen
Brisbane, Österreich Miller Leith VollzeitManagement - Area/Multi-site (Retail & Consumer Products) Full time Salary: up to $310,000 + Super + EntitlementsThis is an exciting opportunity to join a renowned national retailer as Head of Store Operations, where you'll oversee and drive operational excellence across multiple store locations throughout Queensland.The CompanyBe part of a leading,...
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Head Of Store Operation
vor 2 Wochen
Brisbane, Österreich Tideri Jobbörse VollzeitManagement - Area/Multi-site (Retail & Consumer Products) Full time Salary: up to $310,000 + Super + Entitlements This is an exciting opportunity to join a renowned national retailer as Head of Store Operations, where you'll oversee and drive operational excellence across multiple store locations throughout Queensland.The CompanyBe part of a leading,...
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Deputy Head Of Flight Operations
vor 3 Wochen
Brisbane, Österreich Auriga Aviation VollzeitAviation Services (Manufacturing, Transport & Logistics)Full timeAre you ready to play a key role in shaping the future of a growing national helicopter operation? We're looking for an experienced and motivated Deputy Head of Flight Operations (HOFO) to join our team. In this critical role, you'll support our Head of Flight Operations to establish scalable...
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Deputy Head Of Flight Operations
vor 3 Wochen
Brisbane, Österreich Auriga Aviation Pty Ltd VollzeitAviation Services (Manufacturing, Transport & Logistics)Full TimeAre you ready to play a key role in shaping the future of a growing national helicopter operation? We're looking for an experienced and motivated Deputy Head of Flight Operations (HOFO) to join our team. In this critical role, you'll support our Head of Flight Operations to establish scalable...
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Deputy Head Of Flight Operations
vor 3 Wochen
Brisbane, Österreich Tideri Jobbörse VollzeitAviation Services (Manufacturing, Transport & Logistics) Full time Are you ready to play a key role in shaping the future of a growing national helicopter operation?We're looking for an experienced and motivated Deputy Head of Flight Operations (HOFO) to join our team.In this critical role, you'll support our Head of Flight Operations to establish scalable...
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Deputy Head Of Flight Operations
vor 2 Wochen
Brisbane, Österreich Tideri Jobbörse VollzeitAviation Services (Manufacturing, Transport & Logistics) Full Time Are you ready to play a key role in shaping the future of a growing national helicopter operation?We're looking for an experienced and motivated Deputy Head of Flight Operations (HOFO) to join our team.In this critical role, you'll support our Head of Flight Operations to establish scalable...
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Deputy Head Of Flight Operations
vor 3 Wochen
Brisbane, Österreich Auriga Aviation Pty Ltd VollzeitAviation Services (Manufacturing, Transport & Logistics) Full Time Are you ready to play a key role in shaping the future of a growing national helicopter operation?We're looking for an experienced and motivated Deputy Head of Flight Operations (HOFO) to join our team.In this critical role, you'll support our Head of Flight Operations to establish scalable...
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Deputy Head Of Flight Operations
vor 3 Wochen
Brisbane, Österreich Auriga Aviation VollzeitAviation Services (Manufacturing, Transport & Logistics) Full time Are you ready to play a key role in shaping the future of a growing national helicopter operation?We're looking for an experienced and motivated Deputy Head of Flight Operations (HOFO) to join our team.In this critical role, you'll support our Head of Flight Operations to establish scalable...
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Head Of Operations
Vor 4 Tagen
Brisbane, Österreich At VollzeitGeneral/Business Unit Manager (CEO & General Management)Full timeThe Opportunity:Our client is the largest private education provider in Australia.With a portfolio of over 15,000 students nationally, the organisation is a leader in providing certificate and diploma-level qualifications across a wide range of industries.Our client is about to embark on an...
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Head Of Manufacturing Operations
vor 1 Monat
Brisbane, Österreich Rheinmetall VollzeitHead of Manufacturing Operations Rheinmetall Defence Australia Pty Ltd in Brisbane Ref.-Nr.: AU02023 : Contract Type: Permanent Full-Time WHAT WE ARE LOOKING FOR About the Team This role will be based at the Military Vehicle Centre of Excellence – MILVEHCOE, Redbank.This will be a fantastic opportunity to work within a fast-paced, collaborative team of...
