Global Payroll Lead Customer Support Sydney, Australia
vor 1 Monat
Rippling gives businesses one place to run HR, IT, and Finance.
It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers.
For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.
Take onboarding, for example.
With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.
Based in San Francisco, CA, Rippling has raised $1.4B from the world's top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.
We prioritise candidate safety.
Please be aware that official communication will only be sent from @rippling.com addresses.
About the role After becoming one of the fastest-growing startups in the United States ($0 ? $13.5B), Rippling is now growing internationally.
We need to hire regional Payroll & HR experts to contribute to our international support strategy.
We're looking for a Global Payroll Lead to enable high quality support for our international customer base.
This role will be aligned to a country and will have a broad scope of responsibilities to ensure the support interactions for that country are exceptional (i.e.
high CSAT).
The role will ensure the support org is up-skilled around country-specific product behaviours, play a key role in giving feedback to the product org on local customer sentiment, and will step into highly escalated customer interactions as a regional expert.
What you will do Become a product expert over our Global Payroll (and other HR) capabilities for Australian customersCreate content and documentation to cover the existing product behaviour, update for changes and build FAQs to support internal enablementAnalyse support interactions to build a POV on the quality of the support interactionsInterface with the country Product Manager to share support volume trends, drivers of bad customer interactions, and compliance issuesAct as a resource to Customer Support Specialists on regionally nuanced interactions for your country of expertiseStep into escalated customer interactions to resolve issues by leveraging platform and industry expertise
What you will need 3 to 5 years experience working in Australia payroll, either in end to end payroll processing, or traditional HR capacityBachelor's degree or equivalent work experienceExcellent written and verbal communication skillsDemonstrated experience problem-solving with attention to detailOrganisational skills and experience improving processesFlexibility with changing job duties and responsibilitiesTime management skills and ability to prioritiseAdditional Information Rippling is an equal opportunity employer.
We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process.
To request a reasonable accommodation, please email
Rippling employees work on a Hybrid Office Model - 3 days per week in our Sydney office.
#J-18808-Ljbffr
-
Sydney, Österreich Rippling VollzeitRippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.Take onboarding, for example. With Rippling,...
-
Sydney, Österreich Tideri Jobbörse VollzeitRippling gives businesses one place to run HR, IT, and Finance.It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers.For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.Take onboarding, for example.With Rippling,...
-
Global Payroll Operations Specialist
vor 3 Wochen
Sydney, Österreich Rippling VollzeitGlobal Payroll Operations Specialist - APACAbout Rippling Rippling is the first way for businesses to manage all of their HR & IT—payroll, benefits, computers, apps, and more—in one unified workforce platform.By connecting every business system to one source of truth for employee data, businesses can automate all of the manual work they normally need to...
-
Global Payroll Operations Specialist
vor 3 Wochen
Sydney, Österreich Rippling VollzeitGlobal Payroll Operations Specialist - APACAbout RipplingRippling is the first way for businesses to manage all of their HR & IT—payroll, benefits, computers, apps, and more—in one unified workforce platform.By connecting every business system to one source of truth for employee data, businesses can automate all of the manual work they normally need to...
-
Rippling | Global Payroll Operations Specialist
vor 3 Wochen
Sydney, Österreich Tideri Jobbörse VollzeitGlobal Payroll Operations Specialist - APAC About Rippling Rippling is the first way for businesses to manage all of their HR & IT—payroll, benefits, computers, apps, and more—in one unified workforce platform.By connecting every business system to one source of truth for employee data, businesses can automate all of the manual work they normally need to...
-
Payroll Manager, Australia Payroll
Vor 4 Tagen
Sydney, Österreich Amazon VollzeitOur mission is to be Earth's most customer-centric company.This is what unites Amazonians across teams and geographies as we are all striving to delight our customers and make their lives easier, one innovative product, service, and idea at a time.Finance and Accounting Full-time Office | Sydney, NSW, Australia Senior · A role for someone with advanced...
-
Solutions Consultant
vor 3 Monaten
Sydney, Österreich Rippling VollzeitRippling is the first way for businesses to manage all of their HR & IT—payroll, benefits, computers, apps, and more—in one unified workforce platform.By connecting every business system to one source of truth for employee data, businesses can automate all of the manual work they normally need to do to make employee changes. Take onboarding, for example....
-
Solutions Consultant
vor 3 Monaten
Sydney, Österreich Rippling VollzeitRippling is the first way for businesses to manage all of their HR & IT—payroll, benefits, computers, apps, and more—in one unified workforce platform.By connecting every business system to one source of truth for employee data, businesses can automate all of the manual work they normally need to do to make employee changes. Take onboarding, for example....
-
Solutions Consultant
vor 2 Monaten
Sydney, Österreich Tideri Jobbörse VollzeitRippling is the first way for businesses to manage all of their HR & IT—payroll, benefits, computers, apps, and more—in one unified workforce platform.By connecting every business system to one source of truth for employee data, businesses can automate all of the manual work they normally need to do to make employee changes.Take onboarding, for...
-
Sydney, Österreich Rippling VollzeitRippling is the first way for businesses to manage all of their HR & IT—payroll, benefits, computers, apps, and more—in one unified workforce platform.By connecting every business system to one source of truth for employee data, businesses can automate all of the manual work they normally need to do to make employee changes. Take onboarding, for example....
-
Sydney, Österreich Rippling VollzeitRippling is the first way for businesses to manage all of their HR & IT—payroll, benefits, computers, apps, and more—in one unified workforce platform.By connecting every business system to one source of truth for employee data, businesses can automate all of the manual work they normally need to do to make employee changes. Take onboarding, for example....
-
Sydney, Österreich Tideri Jobbörse VollzeitRippling is the first way for businesses to manage all of their HR & IT—payroll, benefits, computers, apps, and more—in one unified workforce platform.By connecting every business system to one source of truth for employee data, businesses can automate all of the manual work they normally need to do to make employee changes.Take onboarding, for...
-
Global Payroll Operations Specialist
vor 2 Wochen
Sydney, Österreich Rippling VollzeitGlobal Payroll Operations Specialist - APACAbout RipplingRippling is the first way for businesses to manage all of their HR & IT—payroll, benefits, computers, apps, and more—in one unified workforce platform.By connecting every business system to one source of truth for employee data, businesses can automate all of the manual work they normally need to...
-
Global Payroll Operations Specialist
vor 2 Wochen
Sydney, Österreich Rippling VollzeitGlobal Payroll Operations Specialist - APACAbout Rippling Rippling is the first way for businesses to manage all of their HR & IT—payroll, benefits, computers, apps, and more—in one unified workforce platform.By connecting every business system to one source of truth for employee data, businesses can automate all of the manual work they normally need to...
-
Payroll Manager, Australia Payroll
Vor 4 Tagen
Sydney, Österreich Amazon VollzeitOur mission is to be Earth's most customer-centric company.This is what unites Amazonians across teams and geographies as we are all striving to delight our customers and make their lives easier, one innovative product, service, and idea at a time.Finance and AccountingFull-timeOffice | Sydney, NSW, AustraliaSenior · A role for someone with advanced...
-
Global Payroll Account Executive Sales Sydney, Australia
vor 3 Monaten
Sydney, Österreich Rippling VollzeitRippling gives businesses one place to run HR, IT, and Finance.It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers.For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.Take onboarding, for example.With Rippling,...
-
Global Payroll Account Executive Sales Sydney, Australia
vor 3 Monaten
Sydney, Österreich Tideri Jobbörse VollzeitRippling gives businesses one place to run HR, IT, and Finance.It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers.For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.Take onboarding, for example.With Rippling,...
-
Rippling | Global Payroll Operations Specialist
vor 2 Wochen
Sydney, Österreich Tideri Jobbörse VollzeitGlobal Payroll Operations Specialist - APAC About Rippling Rippling is the first way for businesses to manage all of their HR & IT—payroll, benefits, computers, apps, and more—in one unified workforce platform.By connecting every business system to one source of truth for employee data, businesses can automate all of the manual work they normally need to...
-
Payroll Manager, Australia Payroll
vor 1 Monat
Sydney, Österreich Mygwork VollzeitThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.Please do not contact the recruiter directly. DESCRIPTION: As the world's leading e-commerce company, Amazon is continuously innovating to delight our 1.4 million+ global employees.We are seeking an experienced Payroll...
-
Payroll Manager, Australia Payroll
Vor 3 Tagen
Sydney, Österreich Amazon VollzeitThis is a Payroll Manager, Australia Payroll role with one of the leading companies in AU right now 🔥 -- Amazon -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Amazon 🧐🧐## DESCRIPTION As the world's leading e-commerce company, Amazon is continuously...
