Assistant Manager
vor 2 Wochen
Auto Masters Barossa is a family-owned business that looks after its employees and values a healthy work life balance. We treat our staff like family and encourage long term stability. Due to ongoing growth, we are looking for an Assistant Manager to join the team.
Those without management experience but who are keen to progress into a management role are encouraged to apply. Full time Manager position may also be available for correct applicants.
Reporting to the Store Manager, you will be responsible for the day-to-day management of our highly skilled team of Technicians.
Previous experience working in a Service Department as an Assistant Manager, 2IC, Workshop Controller, Foreman or Service Advisor is essential. As is a full Automotive Technician Trade Qualification.
About you: Qualified and relevant working experience as an Automotive Technician (3 years minimum) Experience managing a team of Technicians Experience working in a Service Department as an Assistant Manager, Workshop Controller/ Foreman, or Service Advisor (essential) Track record of effectively leading a high-performance team, meeting budgets and monthly KPIs Ability to work independently and be self-motivated to succeed Have previous experience in sales and customer service Natural aptitude for managing, developing and driving the production of a team Australian working rights and driver's licence Responsibilities: Hands on leading a team of Technicians Providing outstanding customer service by being the point of contact between the customer and our back of house Confidently and accurately communicating to the customer about their vehicle(s) Willingly provides superior customer service levels that exceed customer expectations while staying within company policies and guidelines Delegating and scheduling of work Coaching, developing, and assisting your team where and when required Ensuring the team delivers outstanding customer service and reaches established monthly targets Accurately answers questions both over the phone and at the store location Managing customer complaints, employee conflicts and daily operational problems in an even-tempered, fair, and consistent manner Effectively managing employee productivity, store expenses and inventory Responds accurately and on time to all administrative and paperwork duties and deadlines including invoices, quotes, etc. What we can offer: Competitive salary $80K - $85K dependent on your skills and qualifications Full time employment (super, annual leave, sick leave) Ongoing training and support Reputable and stable company Excellent working conditions and supportive team For more information, please contact the recruitment team on 0419 576 *** or email ******Additional information $80K - $85K dependant on experience + Super + BONUS Full time. Permanent position + WEEKLY PAY Modern, clean workshop with a friendly and supportive team
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