Senior Analyst
vor 14 Stunden
Senior Analyst - Strategy and PerformanceJoin the change. Together, we'll make history.As we keep the lights on for over four million customers and move towards a more sustainable way of life, it's an exciting time to be at AGL. We're re-imagining how homes and businesses live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You'll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.Everyone at AGL is an important part of building a better energy future and we want you to join in.About the Role:The Strategy and Performance Senior Analyst in the CVO team drives customer retention, reduces churn, and increases value for AGL's residential and SME customers through data-driven strategies, propositions, and campaigns. The role involves tackling strategic challenges, analysing complex data for actionable insights, and supporting decision-making, planning, and reporting while fostering collaboration across teams.What you'll be doing:Strategic Development: Shape and refine the CVO roadmap, driving initiatives that deliver maximum customer and business value while aligning with organizational goals.Performance Measurement & Optimisation: Monitor strategic initiatives, track KPIs, and enhance dashboards to ensure visibility, data-driven decisions, and ongoing improvement.Market Insights: Conduct market and competitive analysis to identify emerging trends, opportunities, and risks, keeping CVO strategies forward-thinking and customer focused.Data-Driven Strategy: Leverage analytics to generate insights that inform CVO performance, business planning, and long-term strategy.Strategic Communication: Play a key role in shaping and presenting CVO performance and strategy to teams and leadership, influencing business direction and collaboration.About you:Demonstrated experience in strategy and planning, preferably in the energy or regulated industry.Proven experience in strategy, business planning, data analysis and market research.Strong financial modelling skills with proficiency in relevant software.Excellent communication and presentation skills.Demonstrated ability to collaborate effectively with cross-functional teams.Experience in developing and maintaining comprehensive financial models.At AGL, we offer a wide range of benefits including:Flexible working options including hybrid work.Discounts on energy, telcos and solar plans.Participate in Energise - our reward & recognition program.Access 20 weeks of paid parental leave for the primary carer.Access to an additional week of recharge leave per year.Play an active role in our diversity & inclusion initiatives.Novated leasing and Electric Vehicle subscriptions.Access to study assistance, AGL's share purchase plan and insurance deals.*Benefits may change over time and vary based on role type and location.Inclusion at AGLAt AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careersAGL is a Circle Back Initiative employer - we commit to respond to every applicant.Our pre-employment screening process includes a Nationally Coordinated Criminal History Check and a medical assessment if necessary.The information provided as part of your application to AGL will be managed in accordance with the AGL Privacy Policy.AGL does not accept agency submissions unless approval has been granted by a member of the Talent Acquisition team. Candidates submitted by an agency without approval will not be considered by AGL.Location:Docklands VIC 3008Job Family Group:Analytics and Data Science
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