Warranty & Quality Administrator
Vor 4 Tagen
Warranty & Quality AdministratorLocation : Rutherford, NSW, AU, 2320Onsite or Remote : Onsite PositionMaternity leave contract Dec 24 Jan 25Great salary + benefitsWe need a customer service expert
Someone who excels at building relationships, coordinating tasks, and ensuring positive results for both internal and external customers.Working across multiple divisions and software systems, you'll soon get to know the team well as you coordinate the service orders raised for warranty jobs for our customers on our underground mining equipment.You'll have your finger on the pulse and know where each job is at.
You're a key player in expediting processes for our customers and their Komatsu reps.Accurate and timely records are key to pulling reports using data from various sources.Key Job ResponsibilitiesRegister Warranty ClaimsProcess Warranty claims in Komatsu's systemsInterface with key business stakeholders to progress Warranty ClaimsAssist in determination of Root Cause of Warranty Claims by working with Quality TeamReview contract T&C's to determine and adjudicate on applicable T&C'sPrepare and distribute warranty customer reportsGather and develop monthly Quality reporting requirementsProcess and administration of all equipment back charge claimsContinuously improving the Warranty processesUsing SAP, Salesforce, Excel, and other MS applications dailyQualifications / RequirementsBe self-driven and highly motivatedHave exceptional time management skillsBe resourceful, seeking answers in ambiguityEstablish strong relationships across the businessBe agile and customer focusedHave an eye for detail and take pride in your workHave experience in customer service and administrationContribute positively to the team's great cultureAdditional InformationAll applications must be supported by an up-to-date resume and cover letter outlining your experience that relates to the requirements of this role, including the industries you've worked in and the software applications you're competent with.Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.#J-18808-Ljbffr
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Central Coast, Österreich Buscojobs VollzeitWarranty & Quality Administrator Location : Rutherford, NSW, AU, 2320Onsite or Remote : Onsite PositionMaternity leave contract Dec 24 Jan 25Great salary + benefitsWe need a customer service expert!Someone who excels at building relationships, coordinating tasks, and ensuring positive results for both internal and external customers.Working across multiple...
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Central Coast, Österreich Tideri Jobbörse VollzeitWarranty & Quality Administrator Location : Rutherford, NSW, AU, 2320 Onsite or Remote : Onsite Position Maternity leave contract Dec 24 Jan 25 Great salary + benefits We need a customer service expert!Someone who excels at building relationships, coordinating tasks, and ensuring positive results for both internal and external customers.Working across...
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