Virtual Assistant
vor 12 Stunden
Objectives
The primary objective of the Virtual Assistant is to provide professional, efficient, and organized support to the business by handling administrative tasks, communication, and operational duties.
Scope of Work
The Virtual Assistant will perform the following tasks:
Administrative Support
Manage email correspondence and calendar scheduling.
Organize and maintain digital files and records.
Prepare reports, presentations, and other documentation as required.
Customer Support
Respond to customer inquiries via email, chat, or phone.
Handle customer complaints and provide resolutions in a timely manner.
Maintain positive client relationships through proactive communication.
Operational Support
Manage and update product/service listings (for e-commerce or relevant platforms).
Process invoices, payments, and expense tracking.
Coordinate with vendors, suppliers, or external partners as necessary.
Social Media and Marketing
Schedule and post updates on social media platforms.
Assist in content creation and basic graphic design tasks (if applicable).
Monitor analytics and generate engagement reports.
Other Tasks
Research and provide insights for ongoing projects.
Take meeting minutes and follow up on action items.
Perform ad hoc tasks as assigned.
Deliverables
Efficient management of emails, schedules, and customer communication.
Organized digital file systems and timely completion of reports.
Up-to-date social media and marketing content with regular analytics reports.
Accurate tracking of invoices and expenses.
Qualifications and Experience
Mandatory:
Australian citizen residing in the Philippines or Australia.
Proven experience as a Virtual Assistant or in a similar role.
Strong communication skills in English, both written and verbal.
Proficiency in productivity tools (e.g., Microsoft Office, Google Workspace).
Familiarity with project management tools (e.g., Trello, Asana, Slack).
Ability to multitask, prioritize, and meet deadlines.
Desirable:
Experience in customer support, social media management, or e-commerce.
Knowledge of basic bookkeeping or accounting principles.
Familiarity with Australian business practices and systems.
Skills in graphic design or basic video editing.
Job Types: Fixed term, Casual
Pay: $20,000.00 – $50,000.00 per month
Schedule:
8 hour shift
Day shift
Monday to Friday
Education:
Bachelor's (Preferred)
Experience:
Virtual Assistant: 1 year (Required)
Work Location: Remote
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