Guest Services Agent
vor 1 Tag
Overview: Guest Services Agent ? ? Full-time ? , ? Fixed Term position until December 2025 ? Salary Level HEW 4 + 17% Superannuation Based at the ? Melbourne CBD ? campus, ? but may be required to work and/or be based at other campuses of the University ? About the role As the Guest Services Agent, you will provide a professional high level of customer service for visitors and building occupants, where you will welcome and induct new staff and guests into the workplace.
This on-site role plays an important role in the smooth operation of the building, including welcoming all visitors and guests, managing visitor requests and inquiries, and general administration and event support.
This position is well suited to someone who is highly organised, prides themselves on their excellent customer service, and enjoys working in an agile environment.
If this sounds like you, we encourage you to apply
To be successful in this position, you will have: Excellent interpersonal communication skills.
Proven knowledge and experience in reception, and office administration procedures.
Positive and 'can do' customer service-oriented approach.
Have good organisation and time management skills Intermediate skills MS Outlook and Office suite and confidence in basic technology troubleshooting Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check.
About the ? Group ? Property Services is located in the Operations Portfolio which is the services nucleus of RMIT and the focus for the development of the finance, people development infrastructure and systems that provide administrative capacity to the University.
Property Services has approximately 110 staff and has the responsibility to operate, maintain and enhance the buildings owned and leased by RMIT University, oversee construction projects and ensure the provision of physical facilities services.
The Group has an operating budget in excess of $40M and prospective capital projects of over $100M per annum for the next few years in Melbourne and Vietnam.
RMIT's built environment involves approximately 110 buildings in Melbourne spread across all of RMIT's campuses and sites.
Property Services consists of the following branches: • Real Estate Services • Facilities and Asset Management • Capital Works • Campus Planning and Services • Reporting & Compliance For more information please visit: www.rmit.edu.au/propertyservices To?Apply? Please submit your CV and covering letter addressing ?your suitability? for this position by clicking on the ' Apply ' link at the top of this page.
For further information about this position, please see the Position Description hyperlinked below or contact Cathy Hallandal (Workplace Manager, Campus Planning and Services) via email ****** https://www.rmit.edu.au/content/dam/rmit/au/en/careers/position-descriptions/pd-guest-services-agent.pdf Please note, if you are viewing this advert from an external site, please click 'apply' and you will be redirected to RMIT's Jobs website to access the Position Description at the bottom of the page.
Applications Close: 20 Jan 2025 11.59 pm RMIT is an equal opportunity employer committed to being a child safe organisation.
We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age.
Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Isla n der community.
At RMIT, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment.
We actively support and encourage people with disability to apply to RMIT (including alternate formats of application forms) .
To discuss adjustment requirements, please contact Dani, v ia ****** or visit our Careers page for more contact information - https://www.rmit.edu.au/careers.
We are a Circle Back Initiative Employer – we commit to respond to every applicant.
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