Racq | Business Solutions Analyst | Brisbane
vor 1 Monat
Business Solutions Analyst ( Job Number: 240001MY )
Description
About the role
We are looking for a Business Solutions Analyst to drive impactful business analysis, collaborating with stakeholders to design and implement end-to-end solutions that address complex business challenges and emerging opportunities.
You will ensure compliance with legal and regulatory standards while supporting system stability and applying robust project management and business analysis frameworks.
Build and maintain strong relationships with end-users, stakeholders, and technology partners, ensuring clear communication and managing expectations effectively.
Collaborate with stakeholders to analyse business processes, define desired outcomes, and facilitate workshops to ensure alignment with project goals and system requirements.
Assist in managing project scope, change requests, and contribute to the development of business cases, estimates, and risk assessments, ensuring adherence to project management frameworks.
Assess legal impacts on business processes, recommend operational improvements, and ensure that systems comply with relevant regulations and legal frameworks.
Review and interpret testing plans and results, assist with user acceptance testing (UAT), and ensure that system defects are identified, tracked, and rectified.
Maintain a central library for business and system documents, ensuring traceability of business requirements, and contribute to knowledge management systems.
About you
You are a collaborative and accountable team player who builds strong, trusting relationships with colleagues and business partners.
You demonstrate strong problem-solving skills, use effective communication to influence others, and prioritise business objectives while maintaining a focus on quality and continuous improvement.
Expertise in business analysis tasks, writing business/functional requirements, user stories, acceptance criteria, and other design artifacts like use cases and prototypes.
Knowledge of Customer/Human-Centered Design, prototyping, and process modelling (BABOK).
Experience with software development methodologies such as AGILE and Waterfall.
Familiarity with data modelling, data warehousing, and technology infrastructure.
Knowledge of Project Management frameworks (PMBOK, PRINCE2) and testing methodologies, including UAT processes and strategies.
Why join RACQ?
It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders.
We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development.
By joining RACQ, you'll be part of new sustainability initiatives, including a commitment to being a carbon neutral organisation by 2030.
We've invested in and partnered with sustainable companies, including the introduction home solar and batteries, Green Home and Car Loans, and many other products and initiatives.
We'll continue to advocate for, research, and offer green solutions.
RACQ is committed to ensuring that every employee has access to flexibility in their role.
We encourage all candidates to discuss what flexibility means to you, and how we can help you find your balance.
At RACQ we are passionate about building a diverse and inclusive workplace to create better outcomes for our employees and our members.
We aim for our teams to be a true reflection of our communities and are committed to inclusion particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment.
Applicants from these and other diverse backgrounds are encouraged to apply.
If you have any support or access requirement, please advise us at the time of applying.
What we offer you:
Our employee benefits are designed to enrich your work life, your home and the community you live in, some of these include:
Financial benefits and discounts on a range of banking, assistance and insurance products Give back to our communities with paid volunteer leave, payroll giving and volunteering for community events such as MotorFest.
A range of flexible working and leave options, parental leave of 13 weeks primary carer leave, purchased leave up to 4 weeks per year, cultural observance leave, substitution of public holidays for cultural/religious reasons, personal leave for wellbeing, gender affirmation leave.
Prioritise your wellbeing with discounts on health programs and access to wellbeing initiatives such annual flu vaccinations, corporate health insurance offer and free and confidential Employee Assistance Program (EAP).
Invest in your development with in-house development programs and access to an extensive digital learning platform.
You can check out all our employee benefits at this link .
Ready to apply to do good stuff daily?
Please Note: to objectively and comprehensively assess your potential and suitability for the role, RACQ may require you to complete video interviews, psychometric assessments and/or criminal history check as part of the application process.
If you require any adjustments during the application process, please advise the RACQ Careers team.
Questions?
Please contact or visit our recruitment process page .
RACQ is a 'Circle Back Initiative' employer – we commit to respond to every applicant.
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Work Locations Eight Mile Plains 2649 Logan Road Eight Mile Plains 4113
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