Senior Director, Billing Credit Management And Optimisation
vor 8 Stunden
Responsibilities:
• Design proactive programs and processes that deliver reductions in the incidence and magnitude of
credit and fraud risk.
• Execute on process improvement, simultaneously solving for both effectiveness and efficiency.
• Provide and deliver actionable insights on Initiatives to help meet Financial targets.
• Management of program resources across all Billing & Credit engagements with the wider business.
• Provide updates to senior and executive leadership teams on the progress of projects and strategic
initiatives where required.
• Represent Billing & Credit on Credit, Billing and Fraud management matters, both internally and
externally with relevant business units.
• Ensure alignment against corporate policies and KPI's issued by Billing & Credit as well as leveraging
best practice.
• Deliver successful data strategy, that involves full migration onto the enterprise data platform that supports single source of truth reporting and analysis. Protect Billing & Credit data assets and develop a framework that supports governance, security and privacy.
• Manage 7 key functions – Decisioning Analytics, Systems, Optimisation, Governance , Performance analytics and Fraud Risk prevention strategy. & strategy.
• Lead 7 highly skilled teams consisting of Data Scientists, Data Visualisation Lead, Systems Technical Leads, Process Improvement Leads, Loss prevention lead and Business Analysts.
• The position is key in proactively minimizing credit and fraud risk whilst maximizing potential revenue.
Requirements:
• 12+ years leadership experience.
• Credit and fraud systems experience
• Highly developed written and verbal communication skills.
• Ability to communicate complex technical and accounting issues at various levels.
• Capable of representing the organisation on fraud related matters.
• Strong influencing skills.
• Capable of selling ideas and concepts, establishing relationships, influencing peers on fraud awareness.
• Works effectively with teams to achieve results, motivate and develop a strong, positive, effective work culture.
• Able to build strong relationships with management teams and influence for desired business outcomes.
• Committed to driving 'best practice' change within the organisation.
• Billing experience in a large complex company.
Please reach out to Sarah Croke - 0477 696 046 and send your resume to ******
skills
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qualifications
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education
Master's Degree
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