Order Management And Logistics Customer Support Coordinator
vor 1 Monat
Job TitleOrder Management and Logistics Customer Support CoordinatorJob CategorySupply Chain ManagementJob DescriptionPut a LIFT in Your Career Hyster-Yale Material Handling (HYMH), a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for Order Management and Logistics Customer Support Coordinator to join the team. HYMH designs, engineers, manufactures, and distributes a comprehensive line of lift trucks and aftermarket parts marketed globally under the Hyster and Yale brand names. We are one of the global leaders in the Material Handling industry and have been building relationships and partnering with our customers, dealers, suppliers, and employees for over 100 years.Hyster-Yale is looking for a self-driven & energetic Order Management and Logistics Customer Support Coordinator to join the Team at their Sydney office in Prospect, NSW. The Customer Service Coordinator will ensure that dealers and internal customers have the support and tools available to effectively quote & sell HYMH units through Salesforce CRM & CPQ systems. The role is an integral part of our dealer sales organization support.Ensuring that dealers and the business have the support required for order placement and order management activity. As a front-facing customer contact, the incumbent should be able to withstand pressure from both external and internal sources, whilst maintaining an effective and professional service at all times. Must be able to identify issues early and seek appropriate support (within the company locally or globally) to resolve quickly.Primary Purpose of the role:First point of contact for all order management and logistics for all dealers and internal inquiries for the Pacific region.Ensure all inquiries are actioned within agreed timelines (KPI driven).Provide timely reports and updates on the required business functionalities to HYMH AP - Supply Chain, Sales & Support teams.Coordinate communication between the global network of factories & various global system teams for issue resolution and successful order placement and management.Salesforce (CRM/CPQ) training for dealer sales teams.Liaison with dealers on orders and shipping related inquiries with accurate Estimated Time of Arrivals (ETAs).Work closely with the factories on CTS dates and timely shipments.Key Result Areas:Dealer and Internal Support:First point of contact for all order management and logistics for all dealers and internal inquiries for the Pacific region.The role will be the conduit between the HYMH Pacific dealer network and all internal departments.Use CM (Contact Management) as the primary communication tool – along with email & phone and virtual meetings as/when required.Provide Salesforce (CRM/CPQ) training to dealer sales teams.Order Entry + Management Support:Must be able to support dealers and internal teams with required order management and logistics activity.Support Pacific Sales by processing internal HYMH stock orders through NOVO.Responsible for the order management process (i.e. order revisions and cancellations that are required by the dealer, HYMH AP and/or factories).Reporting:Provide timely reports and updates on the required business functionalities to HYMH AP - Supply Chain, Sales & Support teams.Populate Power BI reports to support sales teams.Process Improvement:Identification and implementation of departmental improvement initiatives.Participation in cross-functional project groups across Asia Pacific.Logistics:Liaison with dealers on orders and shipping related inquiries with accurate ETA's.Work closely with the factories on CTS dates and timely shipments.Checking of freight and customs related invoices for designated shipments.Update storage location in the ERP system for new stock trucks.Update Shipping forecast and liaise with Finance team (shipment approval processes in collaboration with Finance).Assistance in regular reporting and ad hoc tasks assigned by the Sales team.If this role sounds interesting to you, please apply via the link below:Tertiary qualifications with a major in Operations, Management or similar and/or Certification in Customer Service Management or IT support.Strong dealer-based customer service (expected).3+ years in a similar role (preferred).Familiarity with at least basic CRM / ERP tools (preferred).MS Office (basic-intermediate level) (expected).Ability to work across multiple systems.Clearly communicate resolutions to dealer and internal issues and/or inquiries within agreed timeframes.Identify & use appropriate escalation channels to solve dealer and internal requests in a timely manner.Job TypePermanentTime TypeFull timeWork Hours40Travel RequiredNoLocationHY Asia Pacific Australia SydneyAddressUnit 1, 23 Rowood RoadPost Code2148Field-BasedNoRelocation Assistance AvailableNo
#J-18808-Ljbffr
-
Sydney, Österreich Hyster-Yale Material Handling, Inc. VollzeitJob Title Order Management and Logistics Customer Support CoordinatorJob Category Supply Chain ManagementJob Description Put a LIFT in Your Career! Hyster-Yale Material Handling (HYMH), a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for Order Management and Logistics Customer Support Coordinator to join the team.HYMH...
-
Sydney, Österreich Hyster-Yale Material Handling, Inc. VollzeitJob Title Order Management and Logistics Customer Support CoordinatorJob Category Supply Chain ManagementJob Description Put a LIFT in Your Career! Hyster-Yale Material Handling (HYMH), a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for Order Management and Logistics Customer Support Coordinator to join the team. HYMH...
-
Sydney, Österreich Tideri Jobbörse VollzeitJob Title Order Management and Logistics Customer Support Coordinator Job Category Supply Chain Management Job Description Put a LIFT in Your Career!Hyster-Yale Material Handling (HYMH), a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for Order Management and Logistics Customer Support Coordinator to join the team.HYMH...
-
Logistics Coordinator
vor 1 Monat
Sydney, Österreich Randstad Australia VollzeitThe Company:This is your opportunity to join a unique, Australian FMCG boutique, offering their niche products and expertise to a vast range of clients across the nation. The Role:As the Logistics Coordinator you will work amongst a small, tight knit team, offering inventory support, sales administration and handling the supply chain functions. The core...
-
Logistics Coordinator
vor 1 Monat
Sydney, Österreich Brunel VollzeitWhat are you going to do:This position will be based in Macquarie Park. The suitable candidate will advise and oversee customer inquiries and orders with the aim to increase customer satisfaction by accurate and on-schedule customer supply and to ensure business and sales success.Advise on customer inquiries and create offers for the customer,...
-
Logistics Coordinator
vor 1 Monat
Sydney, Österreich Tideri Jobbörse VollzeitWhat are you going to do: This position will be based in Macquarie Park.The suitable candidate will advise and oversee customer inquiries and orders with the aim to increase customer satisfaction by accurate and on-schedule customer supply and to ensure business and sales success.Advise on customer inquiries and create offers for the customer, including:...
-
Logistics Coordinator
vor 1 Monat
Sydney, Österreich Brunel VollzeitWhat are you going to do: This position will be based in Macquarie Park.The suitable candidate will advise and oversee customer inquiries and orders with the aim to increase customer satisfaction by accurate and on-schedule customer supply and to ensure business and sales success.Advise on customer inquiries and create offers for the customer,...
-
Logistics Coordinator
vor 2 Monaten
Sydney, Österreich Freshwater Group VollzeitLogistics Coordinator FWG48001 North Sydney, NSW An Australian company at the forefront of concentrated solar thermal power (CSP) technology has developed innovative CSP systems designed to generate, store, and dispatch carbon-free, utility-scale electricity and industrial heat. They are currently developing a commercial scale power plant and a green...
-
Logistics Coordinator
vor 2 Monaten
Sydney, Österreich Freshwater Group VollzeitLogistics CoordinatorFWG48001North Sydney, NSW An Australian company at the forefront of concentrated solar thermal power (CSP) technology has developed innovative CSP systems designed to generate, store, and dispatch carbon-free, utility-scale electricity and industrial heat. They are currently developing a commercial scale power plant and a green methanol...
-
Logistics Coordinator
vor 3 Wochen
Sydney, Österreich Adbri Limited VollzeitThe roleWe currently have an opportunity for a self-motivated, customer service focussed person to join our supportive team as a Logistics Coordinator.Based at our Silverwater office, this full-time permanent opportunity will support the day-to-day management of logistics operations to ensure compliance, enhance efficiency, and maintain the smooth...
-
Logistics Coordinator
vor 3 Wochen
Sydney, Österreich Adbri Limited VollzeitThe role We currently have an opportunity for a self-motivated, customer service focussed person to join our supportive team as a Logistics Coordinator.Based at our Silverwater office, this full-time permanent opportunity will support the day-to-day management of logistics operations to ensure compliance, enhance efficiency, and maintain the smooth...
-
Logistics Coordinator
vor 4 Wochen
Sydney, Österreich HOBAN Recruitment VollzeitHere's your chance to be part of a global leader that keeps businesses moving.With operations in over 100 countries, they are all about connecting the dots-whether it's through air, ocean, or land freight, warehousing, or supply chain solutions.A leader in logistics and supply chain solutions, renowned for connecting businesses across the world through...
-
Adbri | Logistics Coordinator
vor 2 Wochen
Sydney, Österreich Tideri Jobbörse VollzeitJob Opportunity: Logistics Coordinator The roleWe currently have an opportunity for a self-motivated, customer service focused person to join our supportive team as a Logistics Coordinator.Based at our Silverwater office, this full-time permanent opportunity will support the day-to-day management of logistics operations to ensure compliance, enhance...
-
Logistics Coordinator
vor 1 Monat
Sydney, Österreich Tideri Jobbörse VollzeitCEA is the leading distributor for world-renowned capital equipment brands JCB agricultural and construction equipment, Atlas Copco, Ditch Witch, Dynapac and Komptech.Supplying a diverse range of equipment to a wide variety of industries, CEA actively supports customers in the construction, agriculture, government, infrastructure, defence, waste management,...
-
Logistics Coordinator
vor 2 Wochen
Sydney, Österreich Adbri VollzeitJob Opportunity: Logistics CoordinatorThe roleWe currently have an opportunity for a self-motivated, customer service focused person to join our supportive team as a Logistics Coordinator.Based at our Silverwater office, this full-time permanent opportunity will support the day-to-day management of logistics operations to ensure compliance, enhance...
-
Logistics Coordinator
vor 1 Monat
Sydney, Österreich People In Focus VollzeitThis is an excellent opportunity for an experienced Logistics Coordinator with a boutique commodity trader located in the Pymble area, accessible by vehicle and within walking distance of the local train station.In the role you will be responsible for processing customer orders locally and internationally.The ideal applicant will have experience in food...
-
Logistics Coordinator
vor 1 Monat
Sydney, Österreich People In Focus VollzeitThis is an excellent opportunity for an experienced Logistics Coordinator with a boutique commodity trader located in the Pymble area, accessible by vehicle and within walking distance of the local train station.In the role you will be responsible for processing customer orders locally and internationally.The ideal applicant will have experience in food...
-
Logistics Coordinator
Vor 3 Tagen
Sydney, Österreich THE ICONIC VollzeitSince launching in 2011, THE ICONIC has redefined the future of retail in Australia and New Zealand. As the leading fashion, sports and lifestyle e-commerce destination in the region, our e-commerce platforms (Retail, Marketplace and Services) provide a seamless and inspiring end-to-end customer experience.We are a diverse and dynamic community of over 1,000...
-
Sydney, Österreich Tideri Jobbörse VollzeitLogistics Coordinator FWG48001North Sydney, NSW An Australian company at the forefront of concentrated solar thermal power (CSP) technology has developed innovative CSP systems designed to generate, store, and dispatch carbon-free, utility-scale electricity and industrial heat.They are currently developing a commercial scale power plant and a green methanol...
-
Customer Service Specialist
vor 1 Monat
Sydney, Österreich Tideri Jobbörse VollzeitBe part of something altogether life-changing!Working at Cytiva means being at the forefront of providing new solutions to transform human health.Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.At Cytiva, you will be able to...
