Customer Service Officer
vor 1 Monat
Commitment: Regular - less than 6 monthsSuitable for: Centrelink Volunteers, People with disability, Skilled Volunteers, Young Adults, People aged 18 - 24Located in Craigieburn, VICPosted January 2024We Need YOUAre you a pet lover with a heart for compassion and a voice for change?
We need your help
At Second Chance Animal Rescue, we're on a mission to keep families and their beloved pets together.
Our not-for-profit Animal Shelter and our Community Animal Hospital are searching for dedicated volunteers to join our customer service team
Why Volunteer with Us?Make a Difference: Every call you answer could mean a family stays together.
Create a Supportive Community: Join a team of passionate animal lovers.
Learn and Grow: Gain valuable skills in animal welfare and crisis support.
Spread Love: Give a helping hand to those who need it most.
What You'll Do:As a volunteer, you'll be the first point of contact for people seeking help.
Your responsibilities will include:
Answering phone calls and offering a compassionate ear.Providing information on our shelter and veterinary services.Assisting with scheduling appointments for pet care and basic admin.Offering emotional support and guidance to pet owners.Time Required:Half day or full day shifts available (between the hours of 8am - 5pm).Any day between Monday-Saturday.One shift per week is ideal; fortnightly may also be available.On Offer:Flexible Hours:
We understand that your time is precious.
That's why we offer flexible hours to accommodate your schedule.Training:
We'll supply on-the-job Admin and Customer service training (and we have a constant stream of cute animals for you to cuddle while volunteering with us
).If you'd like to make a difference here at SCAR by volunteering your customer service with us, then we want to hear from youClick the Apply Button below, to send us your resume & cover letter today
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