Student Success Adviser
vor 2 Monaten
The opportunity The Student Success Adviser will support a portfolio of students through their learning journey with the College.
The focus will be to provide exceptional and proactive student support ensuring our students are engaged and managing their studies to completion.
This role is responsible for cultivating a supportive, holistic student environment centered on engagement and uncompromising customer service.
The primary focus is to drive student retention through active cohort management and progression planning.
Educating and empowering students to manage their own studies.
You will be able to offer timely and effective customer service and support to assist students with early intervention plans, course progression, re-enrolment, return to studies, course direction to completion outcomes.
Primary Responsibilities: Calling students, regular consultations, group consultations, support webinars and regular touchpoints across all stages of the student study journey, managing general enquiries, course progression planning and enrolment, study load management, study support access and documentation. Identifying and proactively supporting any students at risk for failure or non-completion of studies and exit support strategies. Providing a collaborative, solutions-focused approach to empower students to overcome any obstacles that may impact their ability to commit to their studies. Drive re-enrolment and retention targets through efficient progression and re-enrolment planning consultations aligned with course outlines. Actively participating in Student Orientation and engagement activities to support building student connections. Providing regular updates on the success of your cohort from the student database and cohort dashboard management. About you A relevant Bachelor's degree and/or experience providing support to students Customer service experience in a fast-paced professional environment with a passion for education and student support Experience in a higher education setting preferred Experience in using CRM systems and reporting Strong communication (verbal and written) and interpersonal skills with proven ability to build rapport at all levels Ability to operate effectively in a team, contributing positively to team operations and working relationships Ability to demonstrate the qualities of initiative, sensitivity, tact and loyalty and an appreciation for the need for confidentiality and discretion Ability to engage in robust conversations with professionalism and respect to reach solution-focused outcomes A student service mentality and respect for balancing both people, policies, procedures and business needs Demonstrated ability to multitask and work to deadlines both autonomously and as part of a team Why work with us We embrace diversity as part of our need for a culturally competent and confident workforce.
We value our people, as such we focus on their continued professional development as well as their physical and mental wellbeing.
Perks of working at Endeavour College include:
Competitive remuneration and hybrid setup Employee Assistance program FREE UNLIMITED clinic consults in all of our disciplines 15% off all clinic dispensary and retail products Beautiful campuses all located conveniently to public transport Staff events To Apply: If this role sounds like something you're interested in, please hit apply and submit an application
For any questions regarding this role, please email and a member of our team can be in touch
Questions about your identity help us appreciate the diversity of individuals looking to work at UP Education, ensuring we're attracting applications from people with identities and perspectives that are as diverse as our students. We are an equal opportunity employer.
As part of our commitment to equity, we work to ensure a fair and consistent interview process.
We celebrate diversity and we are committed to an inclusive work environment.
#J-18808-Ljbffr
-
Student Success Officer
vor 1 Woche
Perth, Österreich Murdoch Active VollzeitContinuous, Full Time (37.5 hours per week)Classification H0505| $75k – $84K plus 17% employer superannuation contributions Periodic salary increases between 1 January 2025 to 1 July 2026 totalling an 8% increase!Salary Packaging opportunities Ref: JR103191Murdoch University acknowledges the different perspectives, skills and experience that people from...
-
Student Success Officer
Vor 2 Tagen
Perth, Österreich Murdoch Active VollzeitContinuous, Full Time (37.5 hours per week) Classification H0505| $75k – $84K plus 17% employer superannuation contributions Periodic salary increases between 1 January 2025 to 1 July 2026 totalling an 8% increase!Salary Packaging opportunities Ref: JR103191 Murdoch University acknowledges the different perspectives, skills and experience that people from...
-
Student Success Officer
Vor 4 Tagen
Perth, Österreich Murdoch Vollzeittime left to apply End Date: December 9, 2024 (12 days left to apply)job requisition id JR103191Continuous, Full Time (37.5 hours per week)Periodic salary increases between 1 January 2025 to 1 July 2026 totalling an 8% increase!Salary Packaging opportunitiesRef: JR103191Murdoch University acknowledges the different perspectives, skills and experience that...
-
Student Success Officer
Vor 3 Tagen
Perth, Österreich Murdoch Vollzeittime left to apply End Date: December 9, 2024 (12 days left to apply) job requisition id JR103191 Continuous, Full Time (37.5 hours per week) Periodic salary increases between 1 January 2025 to 1 July 2026 totalling an 8% increase! Salary Packaging opportunities Ref: JR103191 Murdoch University acknowledges the different perspectives, skills and experience...
-
Student Success Officer
Vor 3 Tagen
Perth, Österreich Murdoch Vollzeittime left to apply End Date: December 9, 2024 (12 days left to apply)job requisition id JR103191Continuous, Full Time (37.5 hours per week) Periodic salary increases between 1 January 2025 to 1 July 2026 totalling an 8% increase! Salary Packaging opportunities Ref: JR103191 Murdoch University acknowledges the different perspectives, skills and experience...
-
Student Support Adviser
vor 2 Wochen
Perth, Österreich Edith Cowan University Employees, Location, Alumni Vollzeit$92,087 to $99,353 (HEW 6) Ongoing, Part-time, Joondalup and Mt Lawley Campus Open to candidates with relevant work rights STUDENT SUPPORT ADVISER SCHOOL OF EDUCATION MOUNT LAWLEY AND JOONDALUP CAMPUSES $92,087 TO $99,353 PA PRO RATA (HEW 6) ONGOING, PART TIME 0.8FTE, (COMMENCING 2025) Become key support for Academic Co-ordinators within ECU's Bachelor...
-
Student Success Officer
vor 1 Woche
Perth, Österreich Edith Cowan University Employees, Location, Alumni Vollzeit$92,087 to $99,353 (HEW 6) Fixed term, Full-time, Joondalup and Mt Lawley Campus Open to candidates with relevant work rights STUDENT SUCCESS OFFICER (KURONGKURL KATITJIN) JOONDALUP AND MOUNT LAWLEY CAMPUS $92,087 TO $99,353 (HEW 6) FULL-TIME, 12 MONTHS FIXED-TERM, STARTING 20 JANUARY 2025 OPEN TO ABORIGINAL AND/OR TORRES STRAIT ISLANDER PEOPLE ONLY...
-
Senior Learning Adviser
vor 4 Wochen
Perth, Österreich Edith Cowan University Employees, Location, Alumni VollzeitStudent Services, Other (Education & Training)SENIOR LEARNING ADVISER (AI LITERACY)CENTRE FOR LEARNING AND TEACHINGLEARNING SUPPORTJOONDALUP CAMPUS$115,042 to $129,573 (HEW 8)+ 17% SUPERANNUATIONFULL TIME, FIXED-TERM (18 MONTHS)OverviewEdith Cowan University (ECU) is a large multi-campus institution located in Western Australia (WA) with a strong reputation...
-
Senior Learning Adviser
vor 4 Wochen
Perth, Österreich Edith Cowan University Employees, Location, Alumni VollzeitStudent Services, Other (Education & Training)SENIOR LEARNING ADVISER (AI LITERACY) CENTRE FOR LEARNING AND TEACHING LEARNING SUPPORT JOONDALUP CAMPUS $115,042 to $129,573 (HEW 8)+ 17% SUPERANNUATION FULL TIME, FIXED-TERM (18 MONTHS) OverviewEdith Cowan University (ECU) is a large multi-campus institution located in Western Australia (WA) with a strong...
-
Senior Learning Adviser
vor 4 Wochen
Perth, Österreich Edith Cowan University Employees, Location, Alumni Vollzeit$115,042 to $129,573 pa (HEW 8 Full-time, Fixed-term (18 months), Joondalup campus Open to candidates with the relevant working rights SENIOR LEARNING ADVISER (AI LITERACY) CENTRE FOR LEARNING AND TEACHING LEARNING SUPPORT JOONDALUP CAMPUS $115,042 to $129,573 (HEW 8)+ 17% SUPERANNUATION FULL TIME, FIXED-TERM (18 MONTHS) Overview Edith Cowan University...
-
Student Ambassadors, Prospective Student Office
vor 3 Wochen
Perth, Österreich Tideri Jobbörse VollzeitEOI - Student AmbassadorsFremantle and Sydney campusesCasual opportunities on offer Casual opportunities on offer for enrolled students who have completed at least one semester of study at Notre Dame.We pride ourselves on our high rate of student satisfaction.(Level 2) – NSW/WA payrate + 14.25% superannuation About the university The University of Notre...
-
Financial Adviser
vor 1 Monat
Perth, Österreich Tideri Jobbörse VollzeitMUFG Pension & Market Services is a global business connecting millions of people with their assets – safely, securely, and responsibly.We have over 6500 employees across 4 continents and continue to grow every day.MUFG Retirement Solutions is the largest business under MUFG Pension and Market Services and we are the leading administrator for super funds...
-
Financial Adviser
vor 1 Monat
Perth, Österreich Tideri Jobbörse VollzeitMUFG Pension & Market Services is a global business connecting millions of people with their assets – safely, securely, and responsibly.We have over 6500 employees across 4 continents and continue to grow every day.MUFG Retirement Solutions is the largest business under MUFG Pension and Market Services and we are the leading administrator for super funds...
-
Student Ambassadors, Prospective Student Office
vor 3 Wochen
Perth, Österreich The University of Notre Dame Australia Employees, Location ... VollzeitEOI - Student AmbassadorsFremantle and Sydney campuses Casual opportunities on offerCasual opportunities on offer for enrolled students who have completed at least one semester of study at Notre Dame.We pride ourselves on our high rate of student satisfaction.(Level 2) – NSW/WA payrate + 14.25% superannuationAbout the university The University of Notre...
-
Student Ambassadors, Prospective Student Office
vor 3 Wochen
Perth, Österreich Notre Dame VollzeitEOI - Student AmbassadorsFremantle and Sydney campuses Casual opportunities on offerCasual opportunities on offer for enrolled students who have completed at least one semester of study at Notre Dame.We pride ourselves on our high rate of student satisfaction.(Level 2) – NSW/WA payrate + 14.25% superannuationAbout the university The University of Notre...
-
Student Ambassadors, Prospective Student Office
vor 3 Wochen
Perth, Österreich The University of Notre Dame Australia Employees, Location ... VollzeitEOI - Student AmbassadorsFremantle and Sydney campuses Casual opportunities on offerCasual opportunities on offer for enrolled students who have completed at least one semester of study at Notre Dame.We pride ourselves on our high rate of student satisfaction.(Level 2) – NSW/WA payrate + 14.25% superannuationAbout the universityThe University of Notre Dame...
-
Student Placement
vor 1 Monat
Perth, Österreich Hope Community Services Ltd VollzeitDo you want to help empower people in your community while learning and growing your skills?HOPE is a community managed organisation working in the alcohol and other drugs, justice and mental health fields.HOPE provides services across Western Australia supporting people who are most marginalised and who have the most complex needs.HOPE recognises that the...
-
Student Support Advisor
vor 4 Wochen
Perth, Österreich Navitas VollzeitStudent Support Advisor Perth, Australia Salary: attractive packageAbout the roleThe role is responsible for the advocacy and promotion of the Institute's wellbeing and safety initiatives at the local campus level.The Student Support Advisor will work closely with the local Campus Manager and National Manager of Counselling - Wellbeing and Success, to...
-
Vacation Student Metallurgist
vor 4 Wochen
Perth, Österreich Red 5 Limited VollzeitCompany Info: Vault Minerals is a dynamic and cohesive company born from the recent merger of Red 5 Limited and Silverlake Resources, uniting our shared vision for the future.With our base in Australia, Vault Minerals is now strategically positioned to unlock greater value, expand our operations, and execute our strategy of providing larger, longer-life, and...
-
Student & Academic Services Officer
vor 1 Woche
Perth, Österreich Navitas VollzeitStudent & Academic Services Officer Bentley, Perth, Australia As a Student and Academic Services Officer, you will work as part of a team to deliver services that support the academic experience and overall well-being of students.The role is responsible for providing high quality administrative and services support across a broad range of academic and...
