Cafe 2Ic/ Supervisor

Atomic Catering is a locally owned and operated cafe within the Questacon building.
We have operated here for 5 years and pride ourselves on providing high quality products and amazing customer service.
Our menu is rotated seasonally, using locally sourced produce and locally roasted coffee.
Our focus on high quality food and coffee is what keeps our customers coming back.
We have extremely low staff turnover which creates a close-knit team and a fun working environment.
We encourage career progression and support growth in our staff.
We also have the opportunity to partake in events within the parliamentary triangle such as Enlighten and Mid-winter nights.
Tasks & ResponsibilitiesAttend staff and management meetings as and when required.
Provide owners with accurate and timely information when and where required.Ensure staff compliance with the weekly roster and ensure all staff comply with the cafe's standard of punctuality, presentation and customer service.Monitor and adjust all service levels to ensure effective staff utilisation.
Ensure all staff comply with the cafes procedures relating to the restocking system including storage of goods, weekly and random stock take, setting and maintaining par levels, usage analysis and follow-up.Maintain provision of efficient service, cleaning of cafe areas and equipment, restocking product on a rotational basis, waste storage and disposal, chemical storage and usage, cleaning of dining areas and neat presentation of all customer areas.Ensure compliance with security procedures & safe handling of cash.
Perform cash reconciliation on a daily basis from all registers.
Monitor any surplus, deficits and report any variances or discrepancies.Conduct all opening, operating and closing duties as per written procedures.
Conduct pre-shift inspection of all operational areas to ensure the highest standards of presentation are maintained at all times.
Monitor standard of staff presentation and that uniform is worn correctly.Provide a hands-on operational role in the provision of the cafe at all times.
Provide a high level of customer service to all customers at all times.
Consistently demonstrate professionalism, integrity, commitment, fairness and cooperation in all aspects of the above responsibilities.Qualifications & ExperienceMinimum 1 year experience in a supervisory role.Strong barista knowledge and experience as a barista in a high paced cafe environment.Strong hospitality knowledge with experience in providing high levels of customer service.BenefitsWe are a locally owned and operated cafe with a close-knit team.
We value our staff and encourage a fun and inviting work environment.With multiple venues, the role allows for career progression and on-the-job training to further your skills in hospitality.Summary of Role Requirements:Looking for candidates available to work:Monday: Morning, AfternoonTuesday: Morning, AfternoonWednesday: Morning, AfternoonThursday: Morning, AfternoonSunday: Morning, Afternoon1 year of relevant work experience required for this roleWorking rights required for this roleExpected start date for role: 06 January 2025 #J-18808-Ljbffr