Financial Support, Regulatory And Process Improvement Specialist(12-Monthcontract)
Vor 5 Tagen
At ING Australia, we're dedicated to fostering a culture of inclusivity and innovation, with the support and resources you need to succeed.
Join us today and take the first step towards building a career as exceptional as you are.
A new opportunity is available for a Financial Support, Regulatory and Process Improvement Specialist to join our Customer Solutions team on a 12-month contract.
Our Financial Support team is responsible for the assessment of customer requests for financial assistance to ensure we offer a tailored solution to help the customer in overcoming and alleviating their financial hardship.
You will be an expert in financial support and a senior member of the Customer Solutions management team.
You'll be responsible for improving and uplifting the financial support process, and overseeing our new system implementation and related enhancements.
This role is based in Sydney.
What you'll doImplement several change initiatives and process improvements related to the hardship function and process, including the design of new customer communication strategies.Uplift and maintain Standard Operating Procedures (SOPs).Design and roll out hardship training and business updates.Oversee the implementation of the new hardship system, including requirements gathering, testing, implementation, and change management.Review complaints, risk events, and data to identify key trends and customer pain points to drive further process improvements to address.Lead regulator engagements and responses.Strengthen business controls to ensure regulatory and policy obligations are met.What we're looking forStrong expertise in hardship operations and management, or similar.A robust understanding of the risk control environment and regulatory requirements.Excellent stakeholder engagement management skills, with the ability to effectively communicate with internal and external stakeholders.Previous experience in successfully leading and implementing change.The ability to analyse data and trends to uplift process and mitigate risk.Excellent time management and organisational skills to meet set deadlines.What's in it for you?Drop everything and learn with over 16,000 professional and personal development courses to choose from.Discounted ING Health Insurance.An additional Rest Day to support your wellbeing.An IMPACT day to volunteer on approved sustainability activity.About UsAt ING, we want to make life simpler and more worthwhile – for everyone who banks with us, for the people who work with us, and the community at large, too.
When you come to work at ING, you're joining a team where individuality isn't just accepted, it's encouraged.
We've built a culture that's fun, friendly and supportive – it's the kind of place where you can be yourself and make the most of whatever you have to offer.
We give people the freedom to think differently, take ownership of their work, and make great things happen.
We're here to help you get ahead.
And with our global network, there's plenty of scope to take your career in new directions, perhaps even ones you've never considered.
We are all about celebrating success and as a result we are proud to be a WGEA Employer of Choice for Gender Equality and a certified Family Inclusive workplace.
Sound like the kind of place you'd feel at home?
We'd love to hear from you.
One last thing, ING operates a direct talent sourcing model.
So no agency introductions, please.
Need more?Contact Sabrina Huynh.
Applications will close on Wednesday, the 18th of December.
Still in two minds?At ING, we know that diversity drives innovation.
Research reveals that 60% of women and underrepresented groups may pause at this stage, even after starting their application.
Don't miss out on the opportunity to bring your unique perspective to our team - submit your application today
#J-18808-Ljbffr
-
Process Improvement Specialist
vor 1 Woche
Melbourne, Österreich Buscojobs VollzeitWe are looking for a Process Improvement Specialist to drive volume optimisation and process improvements at Marleston, focusing on mechanical, electrical, and material transformation systems.The key tasks include fault finding, enhancing material interactions through production lines, and fostering continuous improvement initiatives.What we offer : Free...
-
Melbourne, Österreich State Government Of Victoria, Australia VollzeitPrincipal Analyst, Financial Improvement and CapabilityJob posted: 18/12/2024Job type: Full time / Until 30 June 2028Organisation: Department of HealthOccupation: FinanceReference: VG/DH/HV/TBAPRINANALYSTThe Department of Health plays a critical role in the Victorian health system and is responsible for shaping it to meet the health needs of all Victorians....
-
Melbourne, Österreich State Government Of Victoria, Australia VollzeitPrincipal Analyst, Financial Improvement and CapabilityJob posted: 18/12/2024Job type: Full time / Until 30 June 2028Organisation: Department of HealthOccupation: FinanceReference: VG/DH/HV/TBAPRINANALYSTThe Department of Health plays a critical role in the Victorian health system and is responsible for shaping it to meet the health needs of all Victorians....
-
Process Improvement And Quality Engineer
Vor 2 Tagen
Melbourne, Österreich Integra Systems VollzeitReporting to the Production Manager, the Process Improvement and Quality Engineer will be responsible for identifying, analysing, and implementing process improvements to enhance product quality and operational efficiency.This role requires a detail-oriented individual with a strong background in quality assurance, process analysis, and project...
-
Melbourne, Österreich Victorian Department of Health VollzeitPrincipal Analyst, Financial Improvement and CapabilityJob posted: 18/12/2024Job type: Full time / Until 30 June 2028Organisation: Department of HealthOccupation: FinanceReference: VG/DH/HV/TBAPRINANALYSTThe Department of Health plays a critical role in the Victorian health system and is responsible for shaping it to meet the health needs of all Victorians....
-
Melbourne, Österreich Victorian Department of Health VollzeitPrincipal Analyst, Financial Improvement and CapabilityJob posted: 18/12/2024Job type: Full time / Until 30 June 2028Organisation: Department of HealthOccupation: FinanceReference: VG/DH/HV/TBAPRINANALYSTThe Department of Health plays a critical role in the Victorian health system and is responsible for shaping it to meet the health needs of all Victorians....
-
Financial Reporting And Standards Specialist
vor 4 Wochen
Melbourne, Österreich HESTA VollzeitFinancial Reporting and Standards Specialist Financial Reporting and Standards SpecialistBe inspired everyday - let your work make a difference#SuperwithimpactMore than one million Australians trust HESTA with their money. HESTA is a top-performing industry super fund working for real-world impact. We use our expertise and influence to deliver strong...
-
Financial Reporting And Standards Specialist
vor 4 Wochen
Melbourne, Österreich Efinancialcareers Ltd. VollzeitFinancial Reporting and Standards Specialist Financial Reporting and Standards Specialist Be inspired everyday - let your work make a difference#SuperwithimpactMore than one million Australians trust HESTA with their money.HESTA is a top-performing industry super fund working for real-world impact.We use our expertise and influence to deliver strong...
-
Financial Reporting And Standards Specialist
vor 4 Wochen
Melbourne, Österreich HESTA VollzeitFinancial Reporting and Standards Specialist Financial Reporting and Standards Specialist Be inspired everyday - let your work make a difference#SuperwithimpactMore than one million Australians trust HESTA with their money. HESTA is a top-performing industry super fund working for real-world impact. We use our expertise and influence to deliver strong...
-
Regulatory Rules, Obligations
vor 1 Monat
Melbourne, Österreich Northern Trust VollzeitRegulatory Rules, Obligations & Inventory SpecialistAbout Northern Trust:Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and...
-
Support Operations Specialist
vor 4 Wochen
Melbourne, Österreich Myob Group Limited VollzeitHi! And thanks for stopping by!We're MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand! As the #originalstartup, our roots are in finance and accounting software, but today we are so much more. We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to...
-
Financial Reporting And Standards Specialist
vor 4 Wochen
Melbourne, Österreich Efinancialcareers Ltd. VollzeitFinancial Reporting and Standards SpecialistFinancial Reporting and Standards SpecialistBe inspired everyday - let your work make a difference#SuperwithimpactMore than one million Australians trust HESTA with their money.HESTA is a top-performing industry super fund working for real-world impact.We use our expertise and influence to deliver strong long-term...
-
Senior Manager, Financial Improvement And Capability
vor 3 Wochen
Melbourne, Österreich Victorian Department of Health VollzeitSenior Manager, Financial Improvement and CapabilityJob posted: 18/12/2024Job type: Full time / Until 30 June 2028Organisation: Department of HealthOccupation: FinanceReference: VG/DH/HV/SENMANAGERThe Department of Health plays a critical role in the Victorian health system and is responsible for shaping it to meet the health needs of all Victorians. We're...
-
Senior Manager, Financial Improvement And Capability
vor 3 Wochen
Melbourne, Österreich Victorian Department of Health VollzeitSenior Manager, Financial Improvement and CapabilityJob posted: 18/12/2024Job type: Full time / Until 30 June 2028Organisation: Department of HealthOccupation: FinanceReference: VG/DH/HV/SENMANAGERThe Department of Health plays a critical role in the Victorian health system and is responsible for shaping it to meet the health needs of all Victorians. We're...
-
Melbourne, Österreich Victorian Department of Health VollzeitAbout the role: Are you: * An experienced professional with expertise in health service funding models, data analytics, and financial improvement initiatives, capable of translating complex data into actionable strategies?* A persuasive and influential leader, skilled at engaging diverse stakeholders, managing risks, and driving initiatives that deliver...
-
Support Operations Specialist
vor 4 Wochen
Melbourne, Österreich Myob Group Limited VollzeitHi! And thanks for stopping by!We're MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand! As the #originalstartup, our roots are in finance and accounting software, but today we are so much more. We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to...
-
Compliance Specialist – Agent Oversight Au
Vor 2 Tagen
Melbourne, Österreich Ria Financial Group VollzeitCompliance Specialist – Agent Oversight AUAustraliaJob DescriptionRia's compliance department is the best-in-class global anti-money laundering (AML) and anti-terrorist financing (ATF) compliance department.To this end, we are hiring a Compliance Specialist – Agent Oversight AU.ResponsibilitiesThis role requires domestic travel.The responsibilities of...
-
Regulatory Affairs And Strategy Manager
vor 4 Wochen
Melbourne, Österreich Sharp And Carter VollzeitCompliance & Risk (Banking & Financial Services)Full timeAbout the Role:This entity is seeking a Regulatory Affairs and Strategy Manager to lead the development and implementation of their regulatory engagement strategy.This position offers the chance to collaborate with internal teams and external regulators, ensuring compliance with relevant standards...
-
Product Stewardship
vor 3 Monaten
Melbourne, Österreich Coating VollzeitAxalta has remained at the forefront of the coatings industry by continually investing in innovative solutions.We engineer technologies that protect customers' products – whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals – and add dimension and beauty with colourful finishes.We have a vast and ever-evolving portfolio of...
-
Investigations And Financial Crime Specialist
vor 3 Monaten
Melbourne, Österreich Withmarmalade VollzeitA balance between hands-on fraud investigator - making calls, analysing evidence, and taking action, and a financial crime specialist - developing policy, monitoring transactions, and submitting reports.The role offers a motivated individual the opportunity to develop into a financial crime expert who oversees frameworks and ensures adherence to regulatory...
