Termimesh | Administration Officer | Port Macquarie
vor 1 Monat
Administrative Assistants (Administration & Office Support)
Termi Home and Commercial (North Coast NSW)
Full Time 38 hours per week
About the Role
The position is to provide administration support including "first-point-of-contact" receptionist activities.
The role includes an important scheduling component, which involves booking in and allocating pest control jobs to the licensed technicians and pest control sub-contractors.
This process includes sending reminder letters, emails and text messages as well as follow-up phone calls.
After the pest control work is completed, it must be invoiced out and followed up for payment.
This is a full time position of 38 hours per week (5 days x 7.6 hours) worked between 8:30am to 4:30pm Monday to Friday.
Employee will be classified as Level 3 or 4 (depending on experience) under the Clerks - Private Sector Award 2020.
About You
The suitable applicant will have a bright and upbeat disposition and have excellent organisational skills.
Customer Service is paramount, we want your friendly and helpful phone manner to leave our clients knowing they are "in good hands".
Computer skills and a keen eye for detail are essential.
KEY RESPONSIBILITIES:
Answer and handle incoming calls, redirect as required Check emails and forward as required Follow up annual reminders for rescheduling Schedule work for field staff Receive job sheets Invoice completed work Assist with administration tasks across all divisions ESSENTIAL SKILLS AND EXPERIENCE:
Well presented Intermediate computer skills, ability to learn new systems quickly Good interpersonal skills High level of attention to detail Organised Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?
Do you have experience in administration?
Do you have previous invoicing experience?
Do you have customer service experience?
Which of the following Microsoft Office products are you experienced with?
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