Network Engineer
vor 1 Monat
Role description Network Engineer Lead I - Cloud Infrastructure Services Who We Are: Born digital, UST transforms lives through the power of technology.
We walk alongside our clients and partners, embedding innovation and agility into everything they do.
We help them create transformative experiences and human-centered solutions for a better world.
UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries.
Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.
With us, you'll create a boundless impact that transforms your career—and the lives of people across the world.
Visit us at UST.com.
You Are: The Network Engineer is responsible for the creation, design, development, and management of Client's corporate network environment.
This role ensures stability, maintenance, and integrity including Cisco routers, switches, firewalls, access points, Windows servers and Vo IP telephony infrastructure.
The opportunity: Design, develop implement, and maintain company LANs, WANs, and wireless networks, including switches, routers, firewalls, access points, voice and MPLS circuits, servers, and other hardware.
Installs and configures proactive monitoring solutions, as well as other network infrastructure related software.
Design, implement and manage switches, routers, firewalls, VPNs etc.
with minimal direction.
Provide technical guidance for project implementations of new technologies through partnering with the Network Architects, and Principle Engineers.
Monitor network performance and troubleshoot and resolve issues.
Create and distribute network performance statistics and reports.
Act as an escalation for local Desktop Support Engineer with 3rd tier support calls and ticket overflow.
Create and maintain technical resources related to the administration of the network.
This includes but is not limited to creating and maintaining documentation for network configuration, network mapping, processes, and service records.
Additionally, this position develops, implements and maintains policies, procedures, and associated training plans for network administration, usage, and disaster recovery.
Participate in managing all network security solutions and network security audits.
Conduct research of network products, services, protocols, and standards to remain abreast of developments in the networking industry.
Interact with vendors, outsourcers, and contractors to secure network products and services.
Oversee new and existing equipment, hardware, and software upgrades.
Support efforts to maintain a 100% client retention and re-enrollment rate.
This position description identifies the responsibilities and tasks typically associated with the performance of the position.
Other relevant essential functions may be required.
What you need: 3+ years of direct experience including the ability and skill to provide day-to-day support and maintenance for the network and server infrastructure with Cisco, Palo Alto, WAN and LAN.
Bachelor's degree in Computer Science or equivalent work experience.
A thorough knowledge and understanding of network capacity planning, network security principles, and general network management best practices is required.
Good communication (both written and oral) and interpersonal skills are required.
Incumbents must have a keen attention to detail.
The ability to interact effectively with team members, technical staff, vendors and customers as described is required.
A strong customer service orientation is essential.
The ability to perform work with little direction and manage multiple projects simultaneously with associated deadlines is required.
Very strong organizational and time management skills are required.
Certifications, Licenses, Registrations: CCNA certification.
Physical/Mental Requirements and Demands: Work requires normal range of hearing, vision and verbal communication skills, with or without a reasonable accommodation.
Must be able to use a telephone or headset equipment and operate a keyboard and other office equipment, with or without reasonable accommodation.
Must be able to spend prolonged periods of each workday on the phone.
The ability to perform work at a computer station for 6-8+ hours a day and function in an environment with frequent interruptions is required.
Must be able to lift and move material weighing up to 20 lbs.
May experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines.
Benefits: Employees receive mandatory and non-mandatory benefits such as fourteen (14) days of vacation beginning on the date of hire, vacation premium, ten (10) paid holidays, a Christmas Bonus of thirty (30) days' pay, Monthly Food Vouchers, Saving Fund, and health insurance.
Certain employees may be eligible for additional Company benefits beginning on the date of hire, including dental, disability and life insurance plans; four (4) days of personal time off per year, up to three (3) days of paid medical leave per year, and up to three (3) days of paid bereavement leave per year.
What we believe: We proudly embrace the values that have shaped UST since day one.
We build our culture of Humility, Humanity, and Integrity.
These values inspire us to nurture a people-first, human centric culture that fosters diversity, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.
Humility: We will listen, learn, be empathetic and help selflessly in our interactions with everyone.
Humanity: Through business, we will better the lives of those less fortunate than ourselves.
Integrity: We honor our commitments and act with responsibility in all our relationships.
An Equal Opportunity Workplace, Free of Discrimination and Harassment: At UST, we strive to provide a work environment free of discrimination and harassment.
We are an equal opportunity employer and employment decisions are based on merit and business needs.
Our Human Rights Policy further illustrates our stand on this.
We are committed to following fair employment practices that provide equal opportunities to all employees.
We do not discriminate or allow harassment on the basis of race, color, religion, disability, gender, national origin, sexual orientation, gender identity, gender expression, age, genetic information, military status, or any other legally protected status.
At UST, we value diversity and believe that a diverse workplace builds a competitive advantage.
UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.
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