Ict And Data Support Officer
vor 3 Wochen
Applications close: 12:00 AM GMT, 2nd Oct 2024No to Violence is Australia's peak body for individuals and organisations that work with men that use violence.
We provide training, sector development and advocacy across the sector.
We operate the Men's Referral Service, providing a counselling service and referral pathways directly to men who use violence.
As a pro-feminist organisation, women and children are at the centre of what we do - by ending men's use of family violence, families, individuals, and communities are safer.We have strong values of Change, Leadership, Gender Equity and Accountability.About the roleThe ICT Support Officer is an important member of the ICT Team providing timely and friendly one-on-one first level help desk support to staff, assisting them to use technology more effectively, troubleshoot and resolve basic IT issues.
This role will also be involved in creating and maintaining work instructions, ordering of new equipment, maintaining asset register and providing administration support to the ICT Team and providing entry level training on ICT systems to staff.About youOutstanding customer service approach, your strong desire to support others with technical issues and drive to understand the "why" and "how"Relevant business administration / information technology training and/or relevant experience in a like role in a similar organisationICT troubleshooting skills, ability to investigate issues and requirements and identify and prioritise appropriate solutions, and willingness to share knowledge with and support fellow staff membersProficiency in Power BI and SQLStrong analytical and problem-solving skillsAbility to engage with and provide support to people with different learning styles and needsProactive team member who thrives on contributing to a positive team culture to deliver outstanding workWell-developed communication and interpersonal skills and the ability to interact positively with a wide variety of stakeholders with confidentiality, professionalism and discretion.Ability to professionally and confidently interact with external stakeholders, including members, industry stakeholders and suppliersWhat We OfferWe provide a positive work culture and a diverse and inclusive environment.
Our people matter to us, and we are committed to supporting them and their wellbeing including 24/7 access to EAP for you and your family.
We also play an active role in the professional development of our staff.Permanent staff will also have access to:Salary Packaging – tax free salary benefits of up to $15,900 per year plus up to $2,650 per year for entertainment benefitsAdditional leave including bonus leave, career break and paid parental leave.Purchased leave options available.Generous paid study leave.How to ApplyPlease submit an up-to-date resume and cover letter outlining your relevant experience aligned to the Key Role Responsibilities and Mandatory Requirements.We recognise that everyone is unique, and you might require some adjustments to ensure you have the best opportunity to apply and put your skills forward for consideration.If we can make reasonable adjustments to the recruitment process to better enable you to participate please reach out to us via the email below.Any questions please contact using the subject line: ICT and Data Support Officer enquiry via EthicalJobs.NTV values diversity and encourages applications from candidates of all backgrounds, including Aboriginal and Torres Strait Islander peoples and people of colour.
We value people of all abilities and diversity of culture, faith, gender identity and sexual orientation.
We welcome unique contributions and perspectives of all people to ensure our workforce is representative of the communities we work with and live in.
As part of our commitment, we are a Rainbow Tick accredited organisation.Job SummaryNo To ViolenceApplications close: 12:00 AM GMT, 2nd Oct 2024#J-18808-Ljbffr
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