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Service Coordinator
vor 2 Monaten
Fixed Term Position: 0.4 EFT (2 x days per week) until 30th June 2025 Please note that this role requires working during the 2024-2025 Christmas Break Greatness starts here
As a Home Care Packages Service Coordinator, you will be the primary point of contact for our clients in our local LGA`s.
The role requires exceptional communication, organisational skills with experience working in the aged care sector.
You will be responsible for facilitating client access to services and providing administration support to the Home Care Package team.
You will liaise with our home care package clients, internal and external stake holders, and suppliers to ensure our clients care needs and goals are met within appropriate time frames.
You will be responsible for: Providing high level of customer support to home care package clients and the Home Care Packages team Liaising with home care package clients and all involved in their care and internal and external providers to arrange and manage support services in the client's home and community Providing timely follow up of referrals and service requests to facilitate optimal care provision for clients to services Scheduling and rostering of services into Carelink (client management system) and documenting all actions and liaisons Coordination of appropriate services internally and externally and scheduling of appointments Develop and maintain relationships with service providers to ensure service coordination and all relevant client information is obtained accurately Monitoring and maintaining the after hours On-Call phone (weekly rotation paid) Working from a range of DPV Health sites and in the community To be considered for this rewarding role you will have: Qualification in community, aged, health or another discipline desirable Knowledge of & enthusiasm for Community Aged Care Services & Consumer Directed care High level problem solving, exceptional customer service skills and analytical skills Excellent computer & IT skills, including Microsoft Office suite Professional telephone manner A strong customer focused approach to care Knowledge of Carelink + or other client management software The fine print Successful candidates will be required to undergo a National Police Check, International Police Check (if applicable), hold a valid WWCC.
Full driver license Level 2 First Aid Certificate Our Talent Experience We kindly request you include a covering letter, addressed to Sandra Reddy, detailing your motivation for joining DPV Health and highlighting the qualities you bring to this position.
For further information, please contact Sandra Reddy – Team Leader Aged Care Services on ******.
Interviews will be scheduled as they are received, so please don't delay.
To view the Position Description, please click here Make your next move, a great one
Click Apply now below
Closing date for applications will be 22nd November 2024.
While we're reviewing your application, get to know us by visiting our website and on social media to explore how you can #bringyourgreateveryday.
DPV Health is an equal opportunity employer and is committed to ensuring we have an inclusive, diverse and safe workplace for our staff and clients.
To us diversity means people of any age, family situation, cultural and linguistic background, sexual orientation, gender identity, physical sex characteristics, ability or disability, health, life experience, socio-economic situation, faith, spirituality and Aboriginal and Torres Strait Islander background.
We encourage all individuals to apply.
To learn about the assistance we can offer during the recruitment process, your potential work environment, access features of a location, or if you require alternative formats to our process please contact ****** We will not be accepting applications from agencies for this position.
