Operations Manager, Cleaning
vor 1 Woche
Operations Manager, Cleaning (East Coast) With a national presence, and specialising in construction, commercial cleaning and maintenance, PSG Holdings is a dynamic business with a strong reputation for delivering high quality projects and outstanding customer service.
Our business thrives on a culture based on respect, humility, ingenuity, and hard work
About The Role PSG Holdings is currently looking for an Operations Manager to plan, organise and coordinate teams of cleaners operating within the NSW, QLD, VIC, ACT and SA client base.
The main focus of this role is to ensure operational and administrative excellence in labour management whilst building and maintaining outstanding client relationships.
In this role, you will contribute to the growth of the PSG Holdings Cleaning Division through effective management of administrative processes and reporting.
Reporting to the National Manager, your responsibilities will include but are not limited to: Ensure standards of service are achieved, maintained and in line with contractual terms and conditions Develop and implement schedules to meet contractual obligations for scope of works Conduct monthly performance reviews of service providers and manage contractor changes Monitor all safety standards through regular site inspections/audits Oversee incident reporting, investigation and corrective actions Maintain and service the NSW, QLD, VIC, ACT and SA client portfolio Lead operational aspects of new business transactions regionally and nationally Work with the National Manager on the development of resourcing plans Provide managerial and administrative support to Area Managers Attend and contribute to regular Divisional Meetings Provide input to tenders and contractual offers Contribute to monthly and quarterly reporting process Ensure compliance to QSE policies, procedures, rules, regulations and legal obligations Requirements Minimum 3 years' experience in a commercial cleaning or similar industry Previous experience in operations and or commercial contract management Proven track record in building and maintaining client relationships Strong commercial acumen and proven contract negotiation/management Exceptional organisational time efficiency, communication and interpersonal skills Knowledge of work health and safety requirements Use initiative, be solutions focused with the ability to deliver results with limited direction Reliable, highly organised and thorough Advanced Microsoft Office skills (Word, Excel, Share Point) Quick uptake and comprehension of new software applications Possess current clean driver's license If you possess the above qualities and want to work in a team committed to quality service, where your professionalism, ethics and contribution are valued, please APPLY by attaching resume and cover letter via SEEK.
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