Servicenow Engagement Manager

vor 1 Woche

Central Coast, Österreich Tideri Jobbörse Vollzeit

Thirdera, a Cognizant company , is looking for a highly skilled Engagement Manager - ServiceNow to join our team

You can be based anywhere in Australia
Thirdera welcomes you to join one of the fastest growing companies and most innovative ServiceNow partners
We have the most Product Line Achievements in the world.
Recently recognized by ServiceNow as the 2024 Worldwide Workflow Partner of the year and America's Service Provider of the year
Thirdera is looking to bolster our rapidly growing global team with talented individuals who can help us create a better world through digital transformation and optimization of IT infrastructure.
We've been breaking the status quo since our inception in 2021 – a principle that has driven our global expansion to the point where Thirdera is now recognized as the largest global pure-play ServiceNow partner.
By becoming an Eranaut, you'll be immersed in a culture that supports your goals, embraces your individuality, and enables your success.
Your adventure awaits

Who are we looking for?

Our Engagement Manager communicates and reiterates Thirdera's unique approach to fulfilling our client commitments.
As the primary point of contact for customer projects, the Engagement Manager ensures the highest level of customer satisfaction; coordinates, manages and ensures completion of all project tasks; and leads status calls, project meetings, and other client and stakeholder meetings to ensure project outcomes are successfully delivered.

The Engagement Manager establishes customer requirement agreements, prepares deliverables, and leads teams to successfully deliver project scope, on budget, and to client satisfaction.
The Engagement Manager provides critical, day-to-day support across project teams, the Thirdera cross-functional organization, and the client organization.

We rely on the Engagement Manager to contribute to the growth of our company by building and improving existing methodologies, conducting internal training, and developing best practice improvements.

Requirements:
5+ years of professional and project leadership experience 10-12 years of experience as an Engagement Manager / Project Manager role with ServiceNow (professional services experience preferred) Project estimation experience and Budget Management Ability to clearly communicate to both technical and non-technical stakeholders Proven project history maintaining high customer satisfaction in complex environments Strong history of problem solving Proficient with MS Office and other productivity and project management solutions Eligible to work FT for any employer in Canada What's in it for you?

We offer a fun, highly engaging and unique culture.
You'll get the best learning and career experience from day 1, by being able to work with ServiceNow Experts, access certifications and accreditations training at your fingertips.

You'll be empowered to work for top-of-the-line companies and amazing partners, while having fun at it

Thirdera is an equal opportunity employer.
Our goal is to provide equal opportunity to current and prospective employees without regard to race, religion, creed, color, age, national origin, sex, sexual orientation, marital status, or disability.

Thirdera LLC

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