Client Delivery Manager
vor 3 Wochen
At Optus, we have an ambitious goal to be Australia's most loved everyday brand.
We are seeking a Client Delivery Manager to oversee tactical service delivery in the Network domain for a major client.
The role involves ensuring the delivery of all in-scope contracted services to the agreed Service Levels within budget.
This role will orchestrate service capabilities from communities of practice in a matrixed organisation, implement seamless end-to-end service transition of project deliverables, and maintain direct oversight of Major Incidents and Change in the domain.
Your day in the life of a Client Delivery Manager at Optus Ensure SLAs are met through proactive management.
Manage client service escalations, driving delivery of remedial actions and recommendations.
Meet client satisfaction targets through frequent customer engagements.
Interwork with third parties to achieve client objectives.
Ensure Optus partner/supplier performance through management of contractual deliverables.
Track revenue, cost, and margin against forecast.
Find opportunities for cost efficiency and productivity improvement.
Your skills to pay the bills To be successful in this role, you will have a technical background in ICT Networking, be flexible and adaptable, and possess a passion for making things happen in a sustainable way to meet our client's needs.
Australian Citizen for security clearance purposes.
Excellent relationship building and strong influencing - negotiation skills.
Extensive ICT industry and Networking experience with multiple organisations.
Experience with P&L management and ICT operational delivery.
Demonstrated ability to analyse and interpret operational data identifying trends and issues.
Experience balancing operational and strategic needs, ensuring sustainable trade-offs in line with business objectives.
ITIL/ITSM experience and certification.
Perks we love at Optus 3 days in the office, 2 days remote – with flexible hours to suit
Inclusive paid parental leave, up to 14 weeks for the primary care giver.
All Optus people have access to resources, webinars and support via the 'Parents at Work portal'.
Own your own growth by accessing an extensive online and facilitator led learning catalogue – even earn a MBA micro-credential via Optus U (University).
Connect at work through one of our staff-led volunteer groups: Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+), United Veterans and Yarn Network.
Keen to see what it's really like to work at Optus?
Search #Optus Life on Linked In to go behind the scenes
At Optus, we are strengthened by others and that means valuing diversity and saying 'yes' to embracing individual differences.
We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander.
If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email along with your preferred method of contact and we will be in touch.
For more information on Diversity, Inclusion & Belonging at Optus, please visit this link.
#J-18808-Ljbffr
-
Client Delivery Manager
vor 2 Wochen
Canberra, Österreich Optus VollzeitAt Optus, we have an ambitious goal to be Australia's most loved everyday brand.We are seeking a Client Delivery Manager to oversee tactical service delivery in the Network domain for a major client. The role involves ensuring the delivery of all in-scope contracted services to the agreed Service Levels within budget. This role will orchestrate service...
-
Client Delivery Manager
vor 1 Woche
Canberra, Österreich Optus VollzeitAt Optus, we have an ambitious goal to be Australia's most loved everyday brand.Based in Canberra - ACT, we are seeking a Client Delivery Manager to oversee tactical service delivery in the Network domain for a major client. The role involves ensuring the delivery of all in-scope contracted services to the agreed Service Levels within budget. This role will...
-
Client Delivery Manager
vor 3 Wochen
Canberra, Österreich Singtel Group VollzeitAt Optus, we have an ambitious goal to be Australia's most loved everyday brand.We are seeking a Client Delivery Manager to oversee tactical service delivery in the Network domain for a major client.The role involves ensuring the delivery of all in-scope contracted services to the agreed Service Levels within budget.This role will orchestrate service...
-
Client Delivery Manager
vor 1 Woche
Canberra, Österreich Optus VollzeitAt Optus, we have an ambitious goal to be Australia's most loved everyday brand.Based in Canberra - ACT, we are seeking a Client Delivery Manager to oversee tactical service delivery in the Network domain for a major client. The role involves ensuring the delivery of all in-scope contracted services to the agreed Service Levels within budget. This role will...
-
Client Delivery Manager
vor 1 Woche
Canberra, Österreich Optus VollzeitAt Optus, we have an ambitious goal to be Australia's most loved everyday brand.Based in Canberra - ACT, the role involves ensuring the delivery of all in-scope contracted services to the agreed Service Levels within budget.This role will orchestrate service capabilities from communities of practice in a matrixed organisation, implement seamless end-to-end...
-
Project/Delivery Manager
vor 3 Wochen
Canberra, Österreich Apmc Moving & Delivery Llc VollzeitLocal Peoples is taking expressions of interest for Project and Delivery Managers in the ACT who are interested in working as an embedded team member with our Government clients in both contract and ongoing roles.Required Skills And Experience. Project and or Delivery Manager with 5+ years of experience working within Agile frameworks, particularly Scrum and...
-
Delivery Manager/Consultant
vor 3 Wochen
Canberra, Österreich Atlas Digital Innovations VollzeitJob Title: Delivery Manager / ConsultantCompany: Atlas Digital InnovationsLocation: Canberra-based (Flexible, with potential for travel)Job Type: Full-time, with Contracting and Permanent Roles AvailableAbout Us:Atlas Digital Innovations is a consulting company focused on delivering high-impact IT solutions for our clients.We partner with government and...
-
Delivery Manager/Consultant
vor 2 Wochen
Canberra, Österreich Tideri Jobbörse VollzeitJob Title: Delivery Manager / Consultant Company: Atlas Digital Innovations Location: Canberra-based (Flexible, with potential for travel) Job Type: Full-time, with Contracting and Permanent Roles Available About Us: Atlas Digital Innovations is a consulting company focused on delivering high-impact IT solutions for our clients.We partner with government and...
-
Delivery Manager/Consultant
vor 2 Wochen
Canberra, Österreich Tideri Jobbörse VollzeitJob Title: Delivery Manager / ConsultantCompany: Atlas Digital InnovationsLocation: Canberra-based (Flexible, with potential for travel)Job Type: Full-time, with Contracting and Permanent Roles Available About Us:Atlas Digital Innovations is a consulting company focused on delivering high-impact IT solutions for our clients.We partner with government and...
-
Delivery Manager
vor 1 Woche
Canberra, Österreich Clearcompany Vollzeit12 month contract - Baseline clearance highly desirableTuggeranong, ACT - Flexible work conditionsDelivery Manager - Risk and Issue ManagementOur client, a large Federal Government department based in Tuggeranong, ACT, requires an experienced Delivery Manager for a 12-month contract.DutiesDevelop plans and schedules ensuring the project/work...
-
Delivery Professional
vor 2 Wochen
Canberra, Österreich Anc Delivery Professionals VollzeitDelivery Professional - 2 Tonne High Roof Van LWBPosted 2 days agoANC is looking for a reliable Delivery Professional who will be responsible for last mile delivery. In this position, you will be delivering pet products to customers' homes for Australia's Largest Online Pet Shop using a 2T Long Wheelbase high roof van. Working Monday to Friday.In a day of a...
-
Delivery Manager
vor 3 Wochen
Canberra, Österreich Dfp Recruitment VollzeitDelivery Manager Initial 6 Month Location – Canberra DFP Recruitment is seeking a Delivery Manager for our federal government Client.Requirements Manage the planning and delivery of large, complex projects including taking an active role leading process and procedure in the delivery of Projects.Manage tasks in accordance with cost budgets and advise...
-
Sap Delivery Manager
vor 3 Wochen
Canberra, Österreich Tideri Jobbörse VollzeitRole: SAP Delivery Manager Client: Federal Government Contract: 12 Months Extension: 12 Months Clearance: Baseline Location: ACT Overview of Proposed Services The Delivery Manager will use their in-depth knowledge in project and programme management to deliver medium and large sized IT programs on Services Australia's SAP platforms.They will provide expert...
-
Sap Delivery Manager
vor 2 Wochen
Canberra, Österreich ULTRA VollzeitRole: SAP Delivery ManagerClient: Federal GovernmentContract: 12 MonthsExtension: 12 MonthsClearance: BaselineLocation: ACTOverview of Proposed Services The Delivery Manager will use their in-depth knowledge in project and programme management to deliver medium and large sized IT programs on Services Australia's SAP platforms. They will provide expert...
-
Delivery Manager
vor 3 Wochen
Canberra, Österreich Ignite Recruitment VollzeitAs a Delivery Manager, you will manage the planning and delivery of large, complex projects including taking an active role leading process and procedure in the delivery of projects.Manage tasks in accordance with cost budgets and advise relevant stakeholders of cost budgets for tasks assigned to contribute to business unit performance.Key Responsibilities:...
-
Sap Delivery Manager
vor 2 Wochen
Canberra, Österreich ULTRA VollzeitRole: SAP Delivery ManagerClient: Federal GovernmentContract: 12 MonthsExtension: 12 MonthsClearance: BaselineLocation: ACTOverview of Proposed ServicesThe Delivery Manager will use their in-depth knowledge in project and programme management to deliver medium and large sized IT programs on Services Australia's SAP platforms. They will provide expert...
-
Senior Project Manager
Vor 4 Tagen
Canberra, Österreich Nri Australia VollzeitTHE OPPORTUNITY We are looking for a Senior Project Manager / Delivery Manager to lead and drive the successful execution of critical projects for our government sector client.This is an exciting opportunity for a seasoned project management professional to take ownership of delivery, team leadership, and process improvements on high-profile government...
-
Delivery Manager
Vor 2 Tagen
Canberra, Österreich Hyperion It VollzeitServices AustraliaSecurity Clearance: Please chooseAustralian Citizenship Required?: YesContract Length (months): 12Contract Extension (months): 0 The Delivery Manager will play a key role in coordinating the delivery and implementation of customer, technology, staff and business design improvements across the enterprise.This position will involve close...
-
Delivery Manager
Vor 2 Tagen
Canberra, Österreich Hyperion It VollzeitServices AustraliaSecurity Clearance: Please chooseAustralian Citizenship Required?: YesContract Length (months): 12Contract Extension (months): 0The Delivery Manager will play a key role in coordinating the delivery and implementation of customer, technology, staff and business design improvementsacross the enterprise. This position will involve close...
-
Itsm Transformation
vor 3 Wochen
Canberra, Österreich Clearcompany VollzeitAllara St, Canberra - some WFHNV1 security clearance mandatory 12+12 month Federal Government contractOur client, a large Federal Government agency who promotes and protects Australia's international interests to support our security and prosperity, is seeking an experienced ITSM Transformation / Delivery Manager to join their team.As an ITSM Transformation...
